Blinds To Go - TOTOWA Recensioni 

53
TrustScore 4.5 su 5

4,6

225 ROUTE 46, 07512 TOTOWA, NJ, US


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The personnel with whom I worked specifically, Valerie at the Totowa Blinds To Go was so helpful and so knowledgeable and she walked me painlessly through the whole process. Also working with John Cu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I'm happy with the purchase of these blinds. The knowledge and service and installation were professional. They delivered on time...I recommend Blinds to go to anyone who are in need of their product... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Timing was all off. Still waiting to hear from manager call who said she would call the day after to see if we are satisfied. This company is the worst st following up on any part of the order. The... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From picking our blinds and drapes out in the store to the installation was perfect! Kept us informed of our order, and our installation date. I highly recommend blinds to go. Javier and his son were... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di articoli per finestre
  2. Negozio di tende avvolgibili
  3. Negozio di tende
  4. Negozio di arredi e di design d'interni
  5. Arredatore d'interni

Scritti dall'azienda

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Informazioni di contatto

  • 225 ROUTE 46, 07512, TOTOWA, NJ, Stati Uniti

  • 9738909332

4,6

Eccellente

TrustScore 4.5 su 5

53 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(53)

2879 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent service

Excellent service
Excellent blinds

21 dicembre 2020
Logo di Blinds To Go - TOTOWA

Risposta di Blinds To Go - TOTOWA

This is great to hear! Thank you for your review!!

Valutata 5 stelle su 5

Wonderful customer service

Wonderful customer service. Helped me rectify a mistake I made with my order.

21 dicembre 2020
Logo di Blinds To Go - TOTOWA

Risposta di Blinds To Go - TOTOWA

This is great to hear! Thank you for your wonderful review!!

Valutata 5 stelle su 5

Love this chain and this store

Love this chain and this store. Folks are great; everything is thorough; they keep their deadlines. Couldn't be happier. and I heard directly from the President when I called the corporate office to complement store 200. Keep up the good work. Happy Holidays.

Ed Remsen

21 dicembre 2020
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Risposta di Blinds To Go - TOTOWA

This is wonderful to hear Ed! Thank you for your very kind review!

Valutata 5 stelle su 5

Lifetime Customer

I've been buying window treatments for my home at Blinds To Go since 1998 and now every window in my home is a "Blinds To Go" window. They simply provide the best product at the best price in the quickest time possible. The best part is the warranty deal. I've taken several of the oldest of my blinds to them years after the original purchase date and they just look up my account and replace parts or restring at no cost in a couple of days. I've done side-by-side price comparisons with Home Depot and Bed Bath and Beyond and Blinds To Go is less expensive, better quality, quicker production time and lifetime repairs. Blinds To Go is a "no-brainer" for custom window treatments. Thanks again, BTG!!

15 dicembre 2020
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Risposta di Blinds To Go - TOTOWA

This is wonderful to hear Jeffrey! Thank you for your kind review!

Valutata 5 stelle su 5

Professional & organized

Professional & organized. Installation was quick and easy. I’m very happy with my purchase.

15 dicembre 2020
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Risposta di Blinds To Go - TOTOWA

This is great to hear Gia! Thank you for your review!

Valutata 1 stelle su 5

Horrible Experience

Completely messed up our order all 3/4 times we had to come in. Next time please do a better job at making sure your customer gets what they exactly ordered.

In response to Blinds To Go:
No it was not resolved properly we still have 3 parts the same color and 1 a different color and all we got was a sorry for a $500 purchase and to be honest it was the sales people and the factory’s fault. The sales person who went to go get our boxes when they first arrived didn’t even care to check everything was the same. We asked her why one box is smaller than the other boxes and she says oh it’s the packaging but it should all be the same size. & When we went to instal ourselves of course it wasn’t the same size it was a completely different size !!! And then when we went to pick up the correct size the bolts were missing !!!! & we had to take another car ride back to get the bolts. & then when we went to install the ledge part of the blinds was a different color!!!!! Which required us to go back again!!!! And this time all we got was a sorry. I spent almost $500 for this mess and all I got was a “I know I’m sorry”.

Order#: 687493

14 dicembre 2020
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Risposta di Blinds To Go - TOTOWA

Hi Luz, we are very sorry to hear this. Could you please provide your order number so we can help look into this for you and rectify the issues at hand?

Hi Luz, we are very sorry to hear about this experience you had with us and the multiple issues you had with it. Was everything resolved properly? Please let us know if we can help further in any way.

Valutata 5 stelle su 5

Sales person very helpful

Sales person very helpful, product delivered in a reasonable amount of time and was exactly as ordered.

14 dicembre 2020
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Risposta di Blinds To Go - TOTOWA

This is great to hear, Allan! Thank you for your review!

Valutata 5 stelle su 5

I had an issue after my shades were…

I had an issue after my shades were installed professionally. The cover/cap on the end of the shade was broken. I noticed it after the installer left my house. I sent an email to store 200 but did not receive a reply. I called my design consultant four days later and told her the problem. She found the email and read it. She said that they had some of the cover/caps in the store. I drove over to the store and received two of them. Natasha was apologetic and prompt with fixing my problem. Thank you!

14 dicembre 2020
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Risposta di Blinds To Go - TOTOWA

This is great to hear, Bonnie! Thank you for your review!

Valutata 4 stelle su 5

Not thrilled about the turnaround time…

Not thrilled about the turnaround time for delivery, but Covid-19 must play a huge role in that. Happy with the purchase. Installer was great.

14 dicembre 2020
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Risposta di Blinds To Go - TOTOWA

We appreciate your patience during this difficult time RL. We have been experiencing production delays due to COVID but are working hard to get back to our normal 48 hour delivery time!

Valutata 4 stelle su 5

I placed the order on Monday

I placed the order on Monday, they told me "be ready in two days or by Friday" took more than a week to get it ready.

14 dicembre 2020
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Risposta di Blinds To Go - TOTOWA

We are sorry to hear about the delay in production Angelica & Jesus and greatly appreciate your patience. Please let us know if there is anything we can do to help you further. Thank you for your review.

Valutata 3 stelle su 5

It took too long to get the blinds.

It took too long to get the blinds.Then the expected date was extended twice for lack of parts.i never received a phone call saying they were in. If i didn't call I would never receive them. The website is useless.
Try to check the status of your order. The product is good Hence the three stars.

14 dicembre 2020
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Risposta di Blinds To Go - TOTOWA

Hi Tom, we apologize for the delays you experienced and very much appreciate your patience. We are working hard to get back to our normal schedule during this difficult time. Please let us know any feedback you may have and if we can help further in any way.

Valutata 5 stelle su 5

Long wait for the blinds to come in BUT…

Long wait for the blinds to come in BUT worth the wait!! The guy who installed was so wonderful, very fast, very respectful following all covid protcol. I recommend time and time again!

14 dicembre 2020
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Risposta di Blinds To Go - TOTOWA

Thank you for your review Lauren! We are happy to hear it and appreciate your patience!!

Valutata 1 stelle su 5

I ordered pleated shades on…July 12, 2020

I ordered pleated shades on approximately July 12, 2020. I was told 10-12 days for delivery. Partial ordered was delivered and I was never informed that partial order was available. Remaining order took approximately 8 weeks to be delivered. I was only kept advise of the situation because I continually called the store looking for my order. I was never provided any information regarding the delivery of the shades. I will never use this company again.

3 dicembre 2020
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Risposta di Blinds To Go - TOTOWA

Hi TS, we are very sorry to hear about this experience and lack of communication you had with us during your purchase. Please let us know if there is anything we can do to help rectify the situation and/or make it right. We are here to help.

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