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Scopri cosa dicono le persone

Valutata 1 stelle su 5

BEWARE SCAM BUSINESS. Placed an order for a custom made blind and was told it would arrive in 2-3 weeks. The expected delivery date came and went and I sent several emails enquiring where my order was... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My husband and I moved into our new house in Sep 2025 and needed a quote on some new blinds. Our lovely friend Ellie from Tuiss Blinds went above and beyond in helping us. The process was so easy, spe... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

DO NOT PURCHASE FROM HERE! We received damaged and incomplete fixtures as well as fabrics for blinds and curtains that are listed on the website as the same, however arrived two different colo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Bought the white Charlestone shutters and they look great, no complaints. They took about a month to arrive, which is what was advertised. They also offer some shutters with shorter delivery times, bu... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di tende avvolgibili
  2. Fabbricazione e vendita tende
  3. Negozio di articoli per finestre

Informazioni fornite da varie fonti esterne

Supplier of Custom Made Roller Blinds, Vertical Blinds, Sunscreen Blinds, Venetian Blinds, Roman Blinds and Curtains. Manufacturer of blinds and curtains to suit all window sizes.


Informazioni di contatto

3,3

Nella media

TrustScore 3.5 su 5

64 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 55% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The best window furnishings

I’ve now done 4 sets of windows with blinds online and I couldn’t be happier! The quality of the sheers and curtains is incredible and gives the home extra cosy and luxe vibes!

11 dicembre 2025
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Risposta di Blinds Online

Good Afternoon Tara,

Wow! What a fabulous review. Thank you so much for trusting us with your window furnishing needs.

We truly appreciate your support and kind words. Enjoy your new blinds!

All my best,
Mitchell

Valutata 5 stelle su 5

The experience from start to finish is…

The experience from start to finish is always amazing with Blinds Online. I have used them now a few times for multiple rooms in my home & I am forever getting compliments!

11 dicembre 2025
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Risposta di Blinds Online

Good afternoon Bianca,

Thank you so much for your wonderful review! We’re thrilled to hear that your experience has been great!

We truly appreciate your continued support and look forward to helping with any future orders.

Warmest regards,

Mitchell

Valutata 5 stelle su 5

Easy to order & Install!

Easy to order, and install. They look absolutely fabulous in my daughters room. I love the remote control for the roller blinds as our old blinds (not from Blinds Online) would always snag and get stuck trying to roll them up, now one touch and they open/close! Plus no fiddly cords dangling down. Would 10/10 use again!

1 ottobre 2025
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Risposta di Blinds Online

Good Afternoon Jessica,

Thank you so much for the outstanding review! I’m so happy to hear that you upgraded your blind to motorisation, it’s such a simple and convenient way to operate.

Enjoy your week, and thank you again for your wonderful feedback.

Warm regards,
Mitchell

Valutata 5 stelle su 5

I have had an amazing experience with…

I have had an amazing experience with two types of blinds. Privacy sheers and tuiss curtains! The colour range is divine and so easy to install too. You can’t go wrong! We get sooo many compliments on our curtains. Thanks blinds online!

10 dicembre 2025
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Risposta di Blinds Online

Good afternoon Yasmin,

Thank you so much for your fantastic review! We’re thrilled to hear that you’re loving your privacy sheers and curtains.

It’s wonderful to know that the colour range worked perfectly for your space and that you’re receiving so many compliments!

Have a wonderful day.

All my best,

Mitchell

Valutata 5 stelle su 5

Worth it!!!

Ive had two orders and both times our packages arrived so quick and packaged very well. The install was super easy and the finish look has changed our home completely! I am constantly getting compliments on our curtains and blinds, they truly make a world of difference!!

11 dicembre 2025
Non scritta su invito
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Risposta di Blinds Online

Good afternoon Alexus,

Thank you so much for your wonderful review! We’re thrilled to hear that both of your orders arrived quickly.

It’s fantastic to know that the installation was easy and that your curtains and blinds have completely transformed your home.

We truly appreciate your support and look forward to helping you with a future order.

Kind regards,

Mitchell

Valutata 5 stelle su 5

Such a lovely team, great service and quality

Such a lovely team and service! The entire experience was joyful, nothing too hard to ask of for any help or understanding. Quality of curtains and blinds are incredible and exceeded my expectations. Cannot wait to use again in more spaces. Thankyou

11 luglio 2025
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Risposta di Blinds Online

Good Afternoon Nic,

We really appreciate your compliment! Our team always strives to provide an enjoyable and knowledgeable experience for our customers, so receiving feedback like yours is truly wonderful.

We sincerely appreciate your order and your kind words, and we look forward to helping you again in the future.

Have a safe and wonderful day!

Warm regards,
Mitchell

Valutata 5 stelle su 5

Ordered double S-fold curtains a while…

Ordered double S-fold curtains a while ago for the house, and everything arrived quickly and nicely packed. The instructions were easy to follow, the curtains hang really nicely, and they actually help reduce the heat coming into the house on hot summer days. Love the quality and the soft look of the sheers. Highly recommend!

12 novembre 2025
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Risposta di Blinds Online

Good Afternoon Organic,

How gorgeous are our S-Fold curtains—such a fantastic choice! It’s wonderful to hear that you’ve enjoyed shopping with us.

We look forward to assisting you with a future order sometime soon.

Have a wonderful day!

Kind regards,
Mitchell

Valutata 5 stelle su 5

Great quality & renter friendly!

Ordered Motorised Romans and 4 sets of curtains (2 sheers & 2 with thermal lining) and they arrived quickly and are great quality. The Romans are No Drill so they click into place really easily (you just have to make sure you measure in 3 spots like they recommend in order to get the most accurate measurement).

I've had them for 6 months now, and I'm soooo happy with how they've transformed my space! I picked colourful fabrics that just bring so much joy

26 giugno 2025
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Risposta di Blinds Online

Good afternoon Shay,

Thank you so much for your wonderful review! We're thrilled to hear you're happy with your Click2Fit motorised Roman blinds.

It’s fantastic to know that after six months you’re still loving how they’ve transformed your space. Colourful fabrics can bring so much life and personality to a room, and we’re delighted they’ve done just that for you.

If you ever need anything else or have any questions down the line, we’re always here to help.

Have a wonderful day.

Warm regards,
Mitchell

Valutata 1 stelle su 5

Extremely disappointed with my Tuiss…

Extremely disappointed with my Tuiss experience. I purchased blinds, curtains, and 4 lots of Express Kit Shutters, and the first shutter we attempted to install was completely unusable due to a manufacturing fault. The frame and brackets were cut out of alignment, the panels hit the brackets at the top and bottom, and the T-post wasn’t plumb. No amount of adjustment could fix it — it simply wasn’t made correctly.

We reported the issue with detailed photos and it took 6 business days to get a reply. The response ignored the evidence and offered generic troubleshooting that didn’t apply to the fault at all.

To make things worse, my curtains were meant to arrive on the 3rd and still haven’t been delivered.

For the money paid, the quality and service have been extremely disappointing. Buyers should be aware that support is slow and product issues are not acknowledged quickly.

5 dicembre 2025
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Risposta di Blinds Online

Good afternoon Elli,

Thank you for sharing your feedback regarding your recent purchase with Tuiss. I’m very sorry to hear about the issues you’ve experienced, and I want to assure you that we are committed to resolving this for you.

As per your request, we have reached out to you directly via email to discuss the matter further and are ready to work with you towards a suitable resolution.

We look forward to hearing from you soon so we can ensure this is resolved.

Warm regards, Mitchell

Valutata 1 stelle su 5

If I could give this company 0 stars I…

If I could give this company 0 stars I would!
After 3 weeks of having an electric blind installed, a horrific screeching noise began each time the blind was opened and closed.
Apparently a replacement was sent out the following month but after following up that I never received it, the company advised that it was lost in transit and another replacement was being sent out.
3 months later and the screeching is still infuriating. The company refunded the cost but once again the 3rd replacement blind was not received.
Going in to the 4th month and waiting on another replacement (fourth time). Would not recommend this company.

3 dicembre 2025
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Risposta di Blinds Online

Good Afternoon Rebecca,

Thank you for your feedback on your most recent order with Tuiss!

I would love to have this sorted for you right away, can you please email me directly with your order number to mitchellf@blindsonline.com.au

Looking forward to hearing from you soon! Have a safe and wonderful day.

Warm regards,

Mitchell

Valutata 1 stelle su 5

Bad Quality

Quality - horrible
Had these roller blinds for 3 years and they are literally falling apart. Just me and hubby in house so no kids - ripping them out tomorrow !

21 novembre 2025
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Risposta di Blinds Online

Good afternoon Maree,

Thank you for taking the time to share your feedback. I’m very sorry to hear about your experience.

Our products are sourced and manufactured using high-quality fabrics, so this feedback is certainly unusual and disappointing to hear. We would very much like the opportunity to investigate this further and resolve the issue for you.

Could you please email me directly at mitchellf@blindsonline.com.au
with your order number and a few images outlining the issues? I will review this promptly and be in contact with you right away.

Kind regards,
Mitchell

Valutata 5 stelle su 5

Received my blind yesterday

Received my blind yesterday, first time l have bought a blind online. Very happy with the ordering process, the communication when l thought it was taking awhile and fits perfectly. Would definitely purchase again.

15 ottobre 2025
Non scritta su invito
Valutata 2 stelle su 5

So disappointing, no longer reliable!

I have ordered from this company for the last 12-15 years (approx 20-30 orders) and they have been absolutely fabulous: both quality and customer service.
Until the last order in July 2025, which has been an absolute disaster! It appears that there has been a change of ownership about a year ago...
The quality of fabric and workmanship is not the same as before, and both my daughter and I have had to reorder curtains because of problems with the order (both new on new builds and full house orders). I wish I could attach photos of a curtain with uneven lengths, numbers of hooks on tracks not corresponding with number of clips on curtains, no instructions for electric controllers, creases in folds due to careless folding after production, and so the list goes on. This is extremely disappointing as I have been a loyal customer and have repeatedly recommended this company.
I have now completely lost confidence and will not be using this company again!

2 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

Dont fall for Twist2Fit and SureSize guarantee

For installing into recess, renters etc may be tempted by the "renter friendly" blind installation. Dont fall for Twist2Fit and SureSize guarantee. There seems to be very little margin for error on both sides (the customer measuring and the retailer measuring). This is because the curtain itself doesn't have much leeway, and unless you want the whole heavy curtain to fall down when you touch it, you'll end just throwing it and $800 in the trash like I have.

1 luglio 2025
Non scritta su invito
Valutata 2 stelle su 5

Poor quality, sent wrong size

We ordered the Sofia Express. They shipped it to us in the wrong size. It took us ages to work out what the issue was, it was 3meters long instead of 1.8meters we ordered. After quite a bit of back and forth with customer service they said because it's express, to keep the process fast, rather than have us wait, they just ship us what they have available. I would much rather be notified they don't have the product I ordered and have the opportunity to cancel or at least not waste out time trying to figure out why it wasn't installing correctly.

It was broken, we assume it didn't arrive broken and this just happened as soon as we went to unroll it because it was 3 meters long and way too heavy.
In their defense, the response was fast from customer service but they didn't refund us the cost of them choosing to intentionally ship us the wrong product us - and we have to dispose of the item. I was disappointed by this but glad we got a refund for the cost of the blind.

Waste of time and energy. It's not worth the hassle or the expense, especially when in the end, you still don't have a blind.

Blinds online - please improve the experience and don't ship customers items they didn't order without reaching out to them. If I order a t-shirt express online, they don't just send me two sizes up because they don't have the size I ordered.

13 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Incorrect size and poor quality

I spent $800 on 3 lots of blinds to replace blinds at my old rental property.

Not only did they come the incorrect size they are also of very poor quality and look cheap. The owner was not happy and wouldn’t accept them.

I have tried to return them as they are in the incorrect size and it has been a complete nightmare.

Do not waste your time or money! Learn from my $800 mistake!!

16 giugno 2025
Non scritta su invito
Valutata 2 stelle su 5

The blinds themselves are fine the motors are useless and the staff have no idea.

The blinds themselves are fine. Be careful with the ordering process it's unclear when ordering faster deliver that you can't customise certain things.

Don't bother with the motors, they're atrocious, the app is aweful. It gives you options for "automation and programs" but this is only activated if your device is connected to the blinds which is impossible because they're Bluetooth and not wifi, good luck if your blinds are in different rooms or if you're not home. It might work if you never need your phone and can leave it somewhere in the house that's close enough to Bluetooth to all your blinds otherwise you will never connect to them all at the same time so what's the point.

I asked for a refund and return which they agreed but only after I sent back the motors. They said they would send me manual rollers that never arrived. And the staff had no idea how to help me or really even understand why the app doesn't work.

Very frustrating and ridiculous design

21 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Stay away from their venetian blinds

I ordered venetian blinds and the quality was shocking. The machining was so poor, the paint chipped and cracked over many slats, the metal casing at the top was dented and had ragged edges, and all the slats were ragged on the ends. The fixings on the pelmet were falling off in the box. Twice they remade them for me, and finally agreed to inspect the blinds in their office for quality control. They admitted that the blinds were not satisfactory enough to send to me. Up to this point the customer service was fine (even if quite slow), however as soon as I said I wanted a refund there was no reply. Do not recommend for venetian blinds. Funnily, I had roman blinds on the same order which were great!

12 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Blinds Online total blockout.

Had a total blockout for child's room made with Blinds online. Very easy to order, delivery time was reasonable, fitting was easy, even though they sent no installation instructions. No tools required, excellent product.

1 gennaio 2025
Non scritta su invito

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