The products are great but their shipping system is terrible. Even the paid options don’t arrive on time.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I just made my second order with this company. First order was as advertised, sold at a very reasonable price and arrived quickly. Happy to have found this company and I recommend it to others.
I would definitely order from you guys again, thanks for responding to my questions and still getting my order out as quick as you did. Great product and great service Thanks
I accidentally forgot to change my address and they remailed my package, free of charge. It was appreciated, and they didn’t have to fo that courtesy!
4,5
Eccellente
65 recensioni
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The products are great but their…
The products are great but their shipping system is terrible. Even the paid options don’t arrive on time.
3 giugno 2026
My order has been lost in the mail and…
My order has been lost in the mail and not received
5 giugno 2026
Risposta di BleauGenics
Hi Jenifer!
We’re sorry to hear about your experience.
After reviewing your order, we can confirm it was fulfilled and shipped on June 12. USPS tracking number 9400136106196440718150 shows the package is currently in transit.
We understand your concern, however, the shipment is not marked as lost and remains within the normal transit window following shipment.
We also acknowledge that your order was fulfilled later than usual due to an unusually high volume of orders, and we apologize for that delay.
We appreciate your patience and look forward to your order being delivered soon!
Best
BleauGenics
Clear information good customer…
Clear information good customer service, and prompt shipping
26 maggio 2026
Great product and great service.
4 maggio 2026
Merchandise was not delivered
Merchandise was not delivered, They had problems with the delivery, but they promptly refunded the amount to my card.
31 marzo 2026
Risposta di BleauGenics
Hi Fernando,
We’re sorry to hear about your experience and understand how frustrating this must feel.
We were unable to locate any prior contact from you regarding this order and would have appreciated the opportunity to assist before a review was left.
After reviewing the shipment for Order #1905, the tracking (9400136106196358169983) confirms the package was successfully delivered on April 4th to the address provided at checkout.
Additionally, we took extra steps on our end by clearly marking the package with your hotel-specific delivery instructions (including visible labeling on the parcel itself) to help ensure it was routed correctly upon arrival.
As this delivery was made to a hotel, packages are often received and held by the front desk or receiving team, and retrieval typically requires coordination directly with the hotel staff.
We’re here to help. Please reach out to us at support@bleaugenics.com so we can work toward a resolution.
Best,
BleauGenics
Thank you for the speedy delivery!!
5 aprile 2026
Delay delivered
28 marzo 2026
Risposta di BleauGenics
Hi Mariana,
We’re sorry to hear about your experience.
Your order was shipped on time and successfully delivered to the address provided. While an expedited shipping option was selected, carrier delivery dates are estimates and can occasionally be impacted by factors outside of our control once the package is in transit.
We understand this order was being delivered to a hotel during a temporary stay, which can make timing more sensitive. That said, delivery was completed to the correct location, and we always recommend allowing a buffer when coordinating shipments to hotels or third-party locations.
We’ve already reached out directly and offered a resolution to make this right, and we remain happy to assist further if needed.
Best,
BleauGenics
Best product at an affordable price!
25 marzo 2026
Good experience all around
Very reasonable price and arrived in the time they said it would.
5 marzo 2026
Very convenient
Very convenient placing the order, delivered to my mailbox usually within 4-5 days. Very efficient
2 marzo 2026
Great experience
12 febbraio 2026
I accidentally forgot to change my…
I accidentally forgot to change my address and they remailed my package, free of charge. It was appreciated, and they didn’t have to fo that courtesy!
4 febbraio 2026
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