After dropping out some pieces at the store o realised something had changed. I approached Blanc and had Hanna dealing with me. Without any hesitation she went an extra mile to help me. I really ap... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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After dropping out some pieces at the store o realised something had changed. I approached Blanc and had Hanna dealing with me. Without any hesitation she went an extra mile to help me. I really ap... Leggi di più
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If you don't want to get treated like a trash and get scammed, don't bother using the dry cleaning service of this company, as you will end up losing your clothes and still not getting compensation.
Emine and Nora always do a wonderful job repairing and darning my clothes. Last month they altered two pairs of trousers and even made a little hair scrunchie out of the spare material. Everyone in th... Leggi di più
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Stay away - this cleaner degraded the finish of my angora mix coat and charged me almost £40 for it. I'd have done better with the local hole-in-the-wall, which ironically I shunned because I wasn't... Leggi di più
L'azienda ha risposto
BLANC is the UK's leading aftercare specialist revolutionising clothing aftercare. We offer a sustainable alternative to dry cleaning as well as alterations & repairs and are committed to making our clothes last longer. At BLANC, we clean the most delicate garments (including those with a dry clean only label) using eco-technologies such as wet cleaning and liquid CO2 cleaning, which are the most sustainable and health-friendly methods of cleaning currently available in the world. Our process combines artisan care with expert tech to deliver a better quality clean and is kinder to your skin, your clothes, and our planet. We offer a convenient Home pick up & delivery service which you can book online and also have 4 stores in central London if you prefer to speak face-to-face with an expert or if you need some measurements taken for expert clothing alterations.
London, Regno Unito
Ha risposto al 55% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
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I would 100% recommend working with Crystel at Blanc!
Crystel is an amazing professional and she welcomes clients in the nicest way. With me, she always made sure I was confortable and relaxed before each fitting and respected the privacy I needed.
Also, while I had to work around very very short deadlines for alterations she helped to find all the solutions to make sure I would have my dress on time, including helping with dry cleaning etc.
Eventually and most importantly, the alterations that Crystel made on my dress were just perfect, giving the dress an additional level of sophistication. (Thank you so much Crystel!!)
I would definitely recommend anyone to work with Crystel, I have rarely encountered that level of service anywhere else.

Risposta di BLANC
I could not recommend Joseph more. He did everything quickly and beautifully. He was a delight to meet and I am so pleased to have had him create something so beautiful for me

Risposta di BLANC
Joseph was very kind to squeeze in an emergency tailoring appointment for this New Yorker attending a London wedding! His work is excellent and highly detailed! His courteous, professional help was very much appreciated!

Risposta di BLANC
Joseph is really great and has a great understanding of tailoring, particularly of my more pricey pieces. I really trust him

Risposta di BLANC
Crystel did SUCH an amazing job altering and fixing my wedding dress, which fits PERFECTLY now. She's incredibly talented, and I am certain any and every item is safe in her hands. She is focused and has clear vision. I am SO grateful, she did such a wonderful job and I highly recommend her.

Risposta di BLANC
Crystel was brilliant to work with on my wedding dress. She is very knowledgeable about dresses and designs which meant she was able to advise me really well on my fittings. Nothing was too much for her and my dress is perfect now. I’d definitely recommend her for any tailoring needed.

Risposta di BLANC
joseph is the best he fixed my jumpsuit really fast and the shop is very fancy

Risposta di BLANC
Joseph was excellent and did an amazing job of my wedding dress! He was very efficient and altered my dress exactly how I wanted it to be. He listened carefully to what I requested and I was very happy with the results, would highly recommend!

Risposta di BLANC
Joseph took my measurements right away and added extra elements such as a hook for my denim corset top. All the clothes were altered in just 2 days and they fit really well. The customer service is great.

Risposta di BLANC
Joseph is amazing! He did such a beautiful job with my wedding dress. He took such good care of me and my dress. Feel like I’ve got a new friend too!!

Risposta di BLANC
Thanks for the great service by Viktoria and Alicja.Great service, quality and attention. Fast and reliable. Spicel Viktoria in particular is providing a super customer service.
Will absolutely recommend BLANC Dry cleaning company. Fantastic service and very competitively priced given its location at South Kensington. Viktoria and Isabela incredibly helpful and polite and always looks for solutions.

Risposta di BLANC
Highly recommend Blanc and their team for their outstanding customer service. Joseph did a fantastic job measuring and adjusting my wedding dress. It fits perfectly, I couldn’t be happier about the result. I would definitely go through Blanc again!

Risposta di BLANC
Thankyou so much to Joseph and Cristel who made my Wedding dress a perfect fit this summer! It's a Rime Arodaky so very precious..he handled it with much care & expertise! He listened exactly to what I required & delivered in good time. It's now much more suited to my height/shape and easier to move/dance in thanks to his alterations. And he made me feel beautiful in it. Thanks & I recommend him! Camilla

Risposta di BLANC
I've been to BLANC a few times now for dry cleaning and dress alterations. The staff is very friendly and welcoming, and Joseph and Crystal do a stellar job with alterations. They managed to make my dresses look more expensive than their original models, and to fix a dress I was told by other tailors couldn't get fixed.

Risposta di BLANC
Crystel is an absolute miracle worker, and honestly one of the loveliest people I have ever met. She worked on my wedding dress alterations, and every step of the way, her primary focus was my comfort and happiness. She really made me feel special and went above any beyond for me, even when my dress needed more alterations than expected. She is so incredibly talented and such a lovely person. I'd recommend her to anyone. Thank you Crystel 💖

Risposta di BLANC
Moona was prompt and excellent. Thanks for your great assistance.

Risposta di BLANC
Amazing customer service once I went in from these two lovely ladies Isabella and Viktoria I believe their names were. They were very welcoming and helped me with my needs.

Risposta di BLANC
Joseph tailored my wedding dress which needed quite a bit of alteration and the result was perfect - he even managed to turn additional material we took off the bottom into ribbons for hair. Thank you Joseph!

Risposta di BLANC
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