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Blackmillcollectables Recensioni 

183
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TrustScore 4.5 su 5

4,7

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

An extremely friendly and knowledgeable place. A smaller store but this means a much more personal approach, they have a mix of new English and Japanese, singles, bulk and graded. They have stock for... Leggi di più

Valutata 5 stelle su 5

Regular eBay live viewer/buyer for Pokastore. The cards they have are excellent and you always see ones you didn’t know existed. On the stream you get to see condition and the pricing is always fair a... Leggi di più

Valutata 5 stelle su 5

I have visited the shop and purchased via the eBay live streaming, I have had a great experience every time. The shop is a beautiful location and has good stock of Pokemon products and the staff were... Leggi di più

Valutata 4 stelle su 5

Overall, the experience was fine, but the identity check on purchase (because I wanted the delivery to my work place) was odd. Also, might I suggest you use Shop's additional anti-fraud features to do... Leggi di più

Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

183 recensioni

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4,7

Tutte le recensioni

(183)

22 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Cancelled my Preorder

I preordered a couple boxes many months ago and money had been taken from my account and on hold since.

They originally experienced delivery delays which I accepted, they reduced my order from 2 boxes to 1 which I replied to say I was okay with. They then canceled my order with no apology or justification. Altogether a terrible experience.

21 marzo 2025
Non scritta su invito
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Risposta di Blackmillcollectables

Sorry that you had a bad experience with the fulfillment of the prismatic surprise box. We had originally been allocated a lot more than we ended up getting.

We did first have a limit of 2 per customer; however, we then had to correct this to 1 per customer once we were told about our allocation cut. As we were selling the product at RRP and not the inflated price, this then took orders for 2 below the £30 free shipping threshold. Due to this, we needed confirmation from customers that they were happy for us to either add a £2.99 shipping fee or take another item to make the order back up to £30.

We understand that you had sent a reply confirming that you would be happy with paying the extra shipping; however, we never actually received this, as we showed in the email trail. As we were under the impression you hadn't replied, we sent a follow-up email asking you to confirm what you would like to do, or we would cancel your order after 24 hours.

As you then did not reply to that email after 24 hours, we cancelled your order for the box and sent a full refund. We wish we could have fulfilled the order for you, but sadly we were put in this position due to low allocations on this line and then a technical issue causing us to never receive 1 of your emails.

Valutata 5 stelle su 5

Exceptional

Pokastore has always been brilliant with their products and have brought great happiness to myself and especially my younger brother. I recently ordered a Mystery box and the volume and value of it was exceptional. The customer service is also 11 out of 10.

2 marzo 2025
Valutata 5 stelle su 5

Amazing mystery box

Amazing mystery box. I didn’t know what to order because of how great the stock is. So the mystery box was perfect for me. Will be back for more!

17 febbraio 2025
Valutata 5 stelle su 5

Brilliant

This company is absolutely amazing!!! I used to shop on other sites like total cards and chaos cards but after experiences with stock I found pokastore!! They have never let me down fulfilling my orders, they are always friendly when you have a question that needs answering,and the 10 percent deposit you can make on a pre order is fantastic and helps me spread the cost. This company is my go to place for Pokémon now, the packaging is also great never had a damaged item, and I love the pokastore tape they use!

22 febbraio 2025
Non scritta su invito
Valutata 4 stelle su 5

Cards arrived in good time

Cards arrived in good time , packageing could have been better as they weren’t very protected ( sleeves then bound back to back to a cardboard sheet ) and some form of plastic shell / slab would be a great addition

14 gennaio 2025

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