Baseball Lifestyle 101 Recensioni 177

TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

I ordered a shirt and forgot to put a discount code in prior to purchase. I wrote to them and they immediately answered, applied the code and refunded shipping cost. They went well above and beyond wh... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Two stars because for one the customer service is non existent. I send emails and no response. I had a few items I needed to return but the return button wasn’t working on app and I sent a screenshot... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ordered slides for my son that sold out before being shipped. Customer service was top notch and replaced them for a different color. Clothes and shoes are both a great quality and my son loves every... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The customer service was amazing. I made a mistake in the sizing of my purchase and they immediately cancelled my order so I could re-do it. Then I noticed that the shipping address had not been re... Leggi di più

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Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

177 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

First time order...

This was the first time I have ordered. The order ordering process was very easy. I made a mistake on the sizing and reached out to the customer service chat. I got Thalia. She explained that she was unable to go in and change it, however; I could go in and cancel the order, hit buy again and then change the size. It was very simple. However, since I used a code I was unable to use it again. She again was happy to help and gave me a good code to use in it's place. VERY helpful and VERY polite. I will continue to order as customer service is very important.

20 marzo 2026
Non scritta su invito
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Risposta di Baseball Lifestyle 101

This is exciting feedback! Every customer matters and we are happy to assist and appreciate your support! Thank you!

Valutata 5 stelle su 5

I had a package go missing in the mail

I had a package go missing in the mail. when i emailed they responded they would check into it. a review survey came and I asked if their was a resolution before i reviewed. I got an immediate response and they have officially put in the mail a new order and i got a confirmation. The responses were quick and easy. Makes me confident i will continue to order from this company.

14 marzo 2026
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Risposta di Baseball Lifestyle 101

We appreciate this feedback and value you as a customer. Thank you for trusting our customer service to make it right and if you ever need anything please do not hesitate to reach out!

Valutata 5 stelle su 5

Amazing experience with the team over…

Amazing experience with the team over at BLS101. They always go above and beyond to make sure their customers are happy! My son is obsessed with there gear! Thank you again!

15 marzo 2026
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Risposta di Baseball Lifestyle 101

The support of you and your son are what makes all of this possible. Thank you and we look forward to always providing the best experiences.

Valutata 5 stelle su 5

First Time Customer

This was my first time ordering from Baseball Lifestyle 101, and I was incredibly impressed with their customer service. After measuring the items I bought for my child, I received the order and realized they were too big. They allowed me to exchange what I could, but one item was final sale. I reached out to the company to see if they could make an exception, explained the situation, and they were more than accommodating.

They let me keep the larger size so my child can grow into it, and they even sent me a smaller size free of charge so they could start wearing it right away. Their kindness and willingness to help truly went above and beyond. They were very prompt, responsive, and customer‑focused throughout the entire transaction. Additionally, their products are extremely well made — absolutely worth the price!

I highly recommend this company and will definitely be ordering from them again. Looking forward to all the fun future designs!

10 marzo 2026
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Risposta di Baseball Lifestyle 101

We truly appreciate each customer and we thrive to provide the best possible service to all supporter of our brand! Thank your for your support and feedback. We look forward to ALWAYS providing you with the assistance and brand standard you desire!

Valutata 5 stelle su 5

The best customer service!

The best customer service! They answer emails within one day and always resolve issues. Their products last through many washings. My grandsons love their products!

9 marzo 2026
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Risposta di Baseball Lifestyle 101

This feedback makes us happy here at BL101. We appreciate your support and look forward to keep providing you with the best service and product. Thank you!

Valutata 5 stelle su 5

My grandson loves Baseball Lifestyle!!

My grandson loves Baseball Lifestyle. Quality of clothing is amazing… great customer service. We look forward to every new drop!

9 marzo 2026
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Risposta di Baseball Lifestyle 101

We love the support and love for our brand! None of this is possible without great customers like you guys. Thank you!

Valutata 5 stelle su 5

Great clothing

The app is really great and the clothing has such good quality my my two sons really love it.

8 marzo 2026
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Risposta di Baseball Lifestyle 101

Thank you for the support in our brand! I agree that the app is very user friendly and offers an easy way to shop our products!

Valutata 5 stelle su 5

When paying for my order through my…

When paying for my order through my credit account, the name for delivery was not updated; thus, my order had the wrong delivery name on it. I contacted Baseball Lifestyle, and even though they did not make the mistake, they quickly and efficiently corrected the name issue before shipping!

6 marzo 2026
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Risposta di Baseball Lifestyle 101

We will always do our best to handle all issues and provide the best solution as promptly as possible. Thank you for your support!

Valutata 5 stelle su 5

I had a purchased that got lost in the…

I had a purchased that got lost in the mail. I reached out to their customer service department and they made it right. They were quick to respond and gave me a solution. My grandsons love their clothes

6 marzo 2026
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Risposta di Baseball Lifestyle 101

We are happy to hear that your grandson has interest and love for our brand. Support like his is the reason we are here! If you ever need assistance we are always happy to help. Thank you for your support!

Valutata 5 stelle su 5

Excellent product, excellent customer service

My 10 year old loves the clothes, and when there was recently an error in how my order went through all it took was an email to customer service and it was easily resolved. Excellent product, excellent customer service.

4 marzo 2026
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Risposta di Baseball Lifestyle 101

This is awesome feedback! We appreciate your support and always look forward to providing the best product and service possible. Thank you!

Valutata 4 stelle su 5

Initial issues but resolved by company

I was initially very disappointed with the mechanics of placing an order that was above an amount which would qualify for the free gift box. I think whoever builds the user interface should review how discount codes are applied and make it more clear that items will be removed from the cart once a welcome discount code is applied. Eventually, they rectified the situation

1 marzo 2026
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Risposta di Baseball Lifestyle 101

Thank you for your feedback. I will relay this information our my team.

Valutata 5 stelle su 5

This was my 3rd time ordering from the…

This was my 3rd time ordering from the Baseball Lifestyle app. The quality of their clothing is top-notch, and I just love their bright colors! I was born in the 80s, grew up in the 90s, and their clothing reminds me of the clothing choices from my childhood. I have 3 young boys and will be placing more orders!

26 febbraio 2026
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Risposta di Baseball Lifestyle 101

That is so awesome! We are thrilled that our product meets your satisfaction and love your feedback. Thank you for your support!

Valutata 5 stelle su 5

They are so easy to deal with.

They are so easy to deal with.

2 marzo 2026
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Risposta di Baseball Lifestyle 101

Thank you so much for your support! We love providing the easiest and best service possible and truly appreciate your feed back!

Valutata 5 stelle su 5

I ordered my son the men’s sizes due to…

I ordered my son the men’s sizes due to lack of paying attention. I sent them back and bought more and emailed them about getting the clothes I ordered because of a school thing. They responded back in the most timely manner I have ever witnessed. They resolved my issue, refunded the money immediately showing, and sped up the process of getting our clothes to us on time. Also, every time I receive anything from them, the quality is superb. 10/10

27 febbraio 2026
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Risposta di Baseball Lifestyle 101

We are happy to hear that we provided you with such a wonderful experience. Your support and dedication to our brand is what drives us to give the best service possible. Thank you!

Valutata 1 stelle su 5

Exchange process SUCKS!!

Exchange process SUCKS!!! They received my returned items 11 DAYS AGO and STILL haven’t shipped out the exchange items. every day I check and ask them to follow up on the order and every day they push me off and say this is their usual process and timeline.

25 febbraio 2026
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Risposta di Baseball Lifestyle 101

We are very sorry to hear this. Can you please email us at info@bl101.com and in the subject line title it ATTENTION TO BRENNAN and I will personally get this handled. Our standard return and exchange processing time once we receive the item back to us is 7-10 days and we do our best to handle each return in a timely manner. I would love the opportunity to get this corrected. Thank you!

Valutata 5 stelle su 5

Austin(at Orland Square Mall)was best…

Austin(at Orland Square Mall)was best salesperson ever! Very friendly and knowledgeable about the Lifestyle products! Communicated with kids and made shopping at Lifestyle a wonderful experience! Love Lifestyle clothes!!!Will be back at that store!

22 febbraio 2026
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Risposta di Baseball Lifestyle 101

We are thrilled to hear that you had such a great time at our Baseball Lifestyle 101 Experience Store in Orland Square. We truly appreciate all the love and support! Thank you!

Valutata 5 stelle su 5

Returns/store credit

Fast/Easy return process. Very fast response and resolution from customer service!

21 febbraio 2026
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Risposta di Baseball Lifestyle 101

We are happy to assist and provide the quickest resolutions. Thank you for your feedback and endless support!

Valutata 5 stelle su 5

Five Star Customer Service

Not only does my son love the clothes (quality, colors, creative details), but customer service responded so quickly when I misplaced my digital gift card and had to ask for help! I very much appreciate the customer loyalty programs as well - discounts incentivize me to buy more :)

20 febbraio 2026
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Risposta di Baseball Lifestyle 101

The rewards program is a wonderful way to earn incentives and special perks. We are thrilled that you and your son love the brand and we sincerely appreciate your support. If you have any questions or concerns please do not hesitate to reach out!

Valutata 5 stelle su 5

Great Customer Service

I ordered two mystery shorts, and I forgot to add the coupon code I had. I reached out, and within 24 hours they already had applied the code to my order. Great experience. Would order again in the future

14 febbraio 2026
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Risposta di Baseball Lifestyle 101

We are happy that we could get this fixed for you. If you ever need any assistance we are available to provide the best customer service possible. Thank you for your support!

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