The team at Bitcade care about just as much about their customers as they do about arcades - as if the finished build wasn't perfect enough already, their design department patiently organised a set o... Leggi di più
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A blow by blow breakdown of the whole delivery process, including a call from the driver an hour beforehand on the designated day meant we were kept in the picture all the way. The unit arrived pal... Leggi di più
My order arrived after 3 weeks, sadly it was missing all fixings and perspex screens (apart from the extra one I ordered to cover the joystick/button area.) Communication has been very painful,... Leggi di più
The guys at Bitcade from start to finish were amazing from sales enquiry to me messing them about with the delivery times, I couldn’t fault them. Oh and the games machine itself - a beautiful piece of... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Launched in 2017, Bitcade is a small, devoted team based in Bristol and over the last five years we have made it our goal to produce the best custom arcades machines in the business. Set over 12,000 square foot and over 3 units we are now Europe's largest producer of custom built arcade machines, supplying machines all around the world. Creating these machines involves a lot of hard work and we’re proud to say that we do it all in house, everything from cutting the wood, printing the artwork and wiring the boards is all done by us. We want to bring players back to the golden age of gaming, but with the reliability of modern technology. Our custom made arcade cabinets, bartop machines and tables can play between 60-9000 games so you’ll never be short of choices and can play classics like Space Invaders, Pac-Man and Defender.
Informazioni di contatto
Bitcade, House 3, Great Leaze Farm, BS35 1RF, Bristol, Regno Unito
- 01454 545147
- sales@bitcade.co.uk
- bitcade.co.uk
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Exceptional service
Exceptional service, the equipment turned up exactly when they said it would, great communication. Thank you.
Great company
Had a great experience dealing with bitcade ordering two units. Very helpful at all levels and delivered in good time. Would recommend.
First class product
First class product , first class service delivered on time . Highly recommended .
Excellent service with good…
Excellent service with good communication, the cabinet is very well built and the finish is of a very high standard. Lead time was fast and the retro gaming is brilliant. Top work by the team
Absolutely brilliant
My arcade cabinet was delivered exactly on time and I cannot believe the workmanship on this cabinet, absolutely fantastic A+++
A Fantastic Company
I recently bought an arcade machine from this company and the whole process was faultless from beginning to end. Each time I had a query it was answered within hours, if not minutes. The cabinet arrived safely as it was very well packaged. I thoroughly recommend this company if you require a high quality full size arcade machine.
Helpful and knowledgeable staff
Helpful and knowledgeable staff. Unable to provide flatpack which meant I had to dismantle to get in the room. A little frustrating as they assemble their end but otherwise nice cabinet and experience
This table game's machine is a…
This table game's machine is a brilliant machine also the communication between the seller i couldn't fault and delivery service was perfect..👍👍
Clear service
Decent purchasing experience. Only some confusion about the operation of the product on arrival as they don't come with usage guides - these need to be downloaded from the website.
Brilliant ,given del date when ordered…
Brilliant ,given del date when ordered and met del date several texts to confirm !only slight issue was with del driver whilst very helpful when dragging trolley out from pallet was a little rough and I had to tell what it was he under impression it was a chair !so maybe a sticker on top of bubble wrap would work for drivers !the games are just as I remember them, would definitely recommend 👍
Excellent delivery come when they said…
Excellent delivery come when they said it would item well rapped
27" star wars machine
Absolutely fantastic service from these guys, they made me a star wars arcade with all mods on I wanted and kept me informed from start to finish. Anyone who is thinking about getting one should do with confidence and use Bitcade.
A Flawless Victory from Bitcade
Absolutely sensational product and customer service. I purchased the 24 inch Mortal Kombat minotaur cabinet. Art work and design looks stunning. The build and ease of pick up and play of the cabinet is ideal for beginners or pros. Love the machine ! Customer service was great too and delivered bang on time. Thank you Bitcade. AAA+
27” Bitcade Arcade Machine review
Thanks Bitcade for the Arcade machine, the communication has been prompt from the 1st enquiry to the after sale questions.
I had a bad experience that didn’t work out with a alternate company, so it was such a relief to go with a professional service, the build is very sold and the finish of the machine look great. 👍
Amazing company would highly recommend …
The most amazing company I've ever dealt with. From beginning to end nothing was too much trouble. The delivery driver was also friendly and helpful. The item received was better than I imagined, it went down a storm. I would 100%recommend this company. A special mention to Ethan who put up with so many questions thank you. One very happy family!
Super!
Great rapport with the sales team.
Kept updated on progress throughout.
Delivered on time, and with zero dents or scratches.
easy to buy
easy to buy; built and delivered as promised; great job and would highly recommend.
Amazing customer service
I just received my defender coffee table arcade game, unfortunately during transit the bottom of the cabinet was chipped. I contacted bitcade and they couldn’t do enough to put this right, resolved my issue and were fully apologetic, these things happen but customer service nowadays for most companies are appalling but Bitcade were absolutely amazing
I totally recommend anyone with any purchase with this company
fast and quick service will be using…
fast and quick service will be using again for future orders
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