Biohealing Recensioni 

31
•
TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

I struggled with sinus issues and a blocked nose for years. I visited numerous doctors and specialists, but nothing seemed to help. I also suffered from itchy eyes and restless nights. Then one doctor... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This is an excellent product. Very quiet and looks good. I feel better knowing the pollutants are being removed. I highly recommend this and.. its Australian! Yay. Thank you bio healing

L'azienda ha risposto

Valutata 5 stelle su 5

I can't thank the Bio Healing Air Purifier enough! My daughter has struggled with severe allergies for years, and we've tried countless remedies with little success. Within just a few weeks of usi... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

The item is cheap and flimsy. It does not work as intended. The refund police is flawed and customer service is abysmal. I cannot believe this company is still operating and if I could afford a lawyer... Leggi di più

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Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

31 recensioni

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4,3

Tutte le recensioni

(31)

22 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great Product Great Customer Supprot

I struggled with sinus issues and a blocked nose for years. I visited numerous doctors and specialists, but nothing seemed to help. I also suffered from itchy eyes and restless nights. Then one doctor recommended the Bio Healing Air Purifier, which was being used in his medical centre, and it made a remarkable difference for me! Since using it, I’ve noticed a significant improvement in my symptoms, with less nasal congestion and no more itchy eyes. I can finally sleep more comfortably through the night. I’m so grateful to have found something that has helped me, and I highly recommend it to anyone looking for better air quality and relief from biohealing.

29 settembre 2026
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Risposta di Biohealing

Thank you so much for sharing your experience with us! We’re delighted to hear that your Bio Healing Air Purifier has made such a positive difference to your comfort and sleep. It’s wonderful to know that you’re enjoying cleaner air and more restful nights. Your kind words and recommendation mean a great deal to our team. Thank you for choosing Bio Healing Australia and for taking the time to share your feedback. We truly appreciate your support!

Valutata 5 stelle su 5

Quick delivery and packaged well

Quick delivery and packaged well. Great product and have since purchased another for my bedroom. Recommend trying.

1 agosto 2026
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Risposta di Biohealing

Thank you for your lovely review! We're so pleased to hear that your order arrived quickly and was well packaged. It's fantastic to know you enjoyed the product so much that you purchased a second one for your bedroom! Your trust and recommendation mean a lot to us. Thank you for choosing Bio Healing Australia and for your continued support. We hope you continue to enjoy your products!

Valutata 5 stelle su 5

This is an excellent product

This is an excellent product. Very quiet and looks good. I feel better knowing the pollutants are being removed. I highly recommend this and.. its Australian! Yay. Thank you bio healing

8 ottobre 2026
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Risposta di Biohealing

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you’re happy with your air purifier and that you love how quiet and stylish it is.
It means a lot to know that you feel more comfortable knowing your indoor air is being filtered. We’re also proud to be an Australian business and truly appreciate your support.

Thank you for recommending Bio Healing and for choosing to shop with us. We really appreciate your support!

Warm regards,
Team
Bio Healing Australia Pty Ltd

Valutata 5 stelle su 5

Worst Bronchitis Asthma congestion ever….

I was bedridden since beginning of August with a relentless chest infection which impacted my asthma. After three weeks of antibiotics and steroids and puffers and one ambulance trip I was just about to give in. I was over the harsh coughing and congestion and then the running nose and leaky eyes to and.
The asthma foundation told me it was environmental. Well how the hell was I going to fight that.
With bushfires, cigarette smoke from other tenants and pollen and cat dander I literally threw my hands up in the air. Then I was referred to this amazing little box which apparently was going to help with air pollution. Just one night, hard to believe I now, I woke up without any coughing fits, running nose or dry throat.
Oh and no sore throat which was really bothering me that I was even going to see my GP about it but let’s see how the week goes. Money finally well spent and can’t wait to be able to buy another one for my bedroom. Thank you, thank you for making my life better and now my daughter wants one as she suffered serious sinus congestion.

Also I was surprised at how fast it got here and I was really appreciative of the sale and the discount otherwise I would be still suffering from polluted air as it seems.

1 settembre 2026
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Risposta di Biohealing

Dear Customer,

Thank you so much for taking the time to share your experience with us. We are truly grateful to hear that our air purifier has made such a positive difference to your home and that you are feeling more comfortable.

It sounds like you have been through an incredibly difficult few weeks, and we’re so pleased that you decided to give our purifier a try. Hearing that you were able to get a better night’s sleep and wake up feeling more comfortable means a great deal to our whole team.

We completely understand how challenging environmental factors such as smoke, pollen, dust and pet dander can be, and we are proud that our purifier could become a helpful part of your home environment.

Thank you also for your kind words about our fast delivery and sale. We’re delighted you felt you received great value for your purchase.

We would love to welcome you back when you’re ready for another purifier for the bedroom. And please pass our best wishes on to your daughter as well.

Thank you again for choosing Bio Healing Australia and for your incredibly kind words. Customers like you are the reason we love what we do.

Warm regards,
Sam
Bio Healing Australia

Valutata 5 stelle su 5

Have two and wasnt sure they work

Have two and wasnt sure they work. Took cover off filter, omg the dirt and dust along withe cat and dog hair unbelievable. They absolutly work, the replacement filters I find are a bit expensive. Would I purchase again? Yes I would

6 agosto 2026
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Risposta di Biohealing

Dear Virgina,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that your air purifiers have exceeded your expectations. It's always eye-opening to see just how much dust, pet hair, and other airborne particles the filters capture—that's a great sign they're doing their job and helping keep your indoor air cleaner.

We also appreciate your honest feedback about the replacement filter cost. We always strive to provide high-quality filters that maintain the purifier's performance, and your comments are valuable to us as we continue improving our products and services.

Thank you again for your trust and support. Knowing that you would purchase from us again means the world to us. We truly appreciate having you as part of the Bio Healing Australia family and wish you many years of healthy happy life. to you and to your family.

Warm regards,
Sam
Bio Healing Australia Pty Ltd

Valutata 4 stelle su 5

Good price

Good price, great communication & excellent delivery turn around. Keep up the outstanding work Sam.

3 agosto 2026
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Risposta di Biohealing

We're truly grateful for your kind words about our pricing, communication, and fast delivery. Providing excellent products along with outstanding customer service is always our top priority, so it's wonderful to know we met your expectations.
Your support and encouragement mean a great deal to us. Thank you for taking the time to share your experience and for your thoughtful message. We look forward to serving you again in the future.

Wishing you good health and all the very best!

Warm regards,

Sam
Bio Healing Australia Pty Ltd

Valutata 5 stelle su 5

Just Love It

I ordered a therapy wrap and the results are amazing. From the first use an improvement was noted with mobility and pain reduction. A family member owned one and after a trial I ordered one for ourselves. Delivery was prompt and couldn’t improve on service. Great product.

1 agosto 2026
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Risposta di Biohealing

Dear Rosemarie,
Thank you so much for your wonderful 5-star review and for taking the time to share your experience customers like you are always blessing.

We're delighted to hear that you're enjoying your therapy wrap and that you noticed such positive results from your very first use. It's especially rewarding to know that a recommendation from a family member gave you the confidence to try it for yourself.
We're also pleased that your order arrived promptly and that our service met your expectations. Providing high-quality products along with excellent customer service is something we are truly committed to.
Thank you again for choosing Bio Healing Australia and for your kind words. We sincerely appreciate your support and wish you continued comfort, wellness, and many years of enjoying happy healthy life.

Warm regards,

Sam

Valutata 5 stelle su 5

I have two and I absolutely love them…

I have two and I absolutely love them both I have them both running 24/7 nothing beats fresh clean air highly recommend them quick and easy delivery and easy to order gets my stamp of approval
Thank you

2 agosto 2026
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Risposta di Biohealing

Dear Customer,

Thank you so much for your wonderful 5-star review and for your recommendation. It truly means a lot to us.

We're delighted to hear that you have two of our air purifiers and that they've become an essential part of your home. Knowing they're running 24/7 and providing you with fresh, clean air is exactly what we strive for.

We're also pleased that you found the ordering process simple and the delivery quick and hassle-free. Your kind words and "stamp of approval" are greatly appreciated by our entire team.

Thank you again for choosing Bio Healing Australia and for placing your trust in us. We wish you and your family continued health and many years of enjoying fresh, clean air.

Warm regards,
Sam
Bio Healing Australia Pty Ltd

Valutata 5 stelle su 5

So far I love it it’s only a day old…

So far I love it it’s only a day old and it’s cleaning the air in my office I smoke in there and wow it really cleans the air better then the white one I had from you my first one

22 luglio 2026
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Risposta di Biohealing

Dear Cameron Mactaggart,

Thank you for being a loyal customer for over four years. Customers like you are truly a blessing, and we are incredibly grateful for your continued trust and support.

We're so happy to hear that you love our new air purifier model as well. It means a lot to us to know that our products continue to meet your expectations.

We genuinely care about our customers and are committed to providing the best products and service possible.

Wishing you and your family good health, happiness, and many wonderful years ahead.

Kind regards,
Sam
Bio Healing Australia Pty Ltd

Valutata 1 stelle su 5

WORST SERVICE EVER EXPERIENCED

The product came to me broken! They denied sending broken parts and blamed shipping. They sent me ANOTHER broken one. Then argued with me about a refund and went on to ABUSE the delivery company calling them pigs and even worse!!!! Absolutely DISGUSTING language from a "healing" company!!!!!!

They have now replied under my post saying I'm lying, even though I have screenshots of the entire email thread of them literally saying "we do not send broken parts" and on 4 seperate occasions saying it was delivery drivers "low life scum" and "lazy pigs" that did it... Yeah they sent me a second purifier (as I wrote in my original review) but that one was damaged too and unusable... I didn't just "claim" these were damaged, I literally IMMEDIATELY sent photos of the damaged products upon opening! This was not just a "claim", it was factual and proven.

They were not once " polite" as they are claiming... And they went as far as screenshotting our private conversation and posting it on a Facebook review I'd left to try to save face, without my consent. This breaches so many customer confidentiality policies!!!

The fact that they are calling me a liar again now on an honest review, is just proof of exactly how bad their company is.
DO NOT USE.

17 luglio 2026
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Risposta di Biohealing

Dear People,

This customer has lied in her review by saying, "They denied sending broken parts and blamed shipping. ! They denied sending broken parts, and argued about the refund." This is completely false.

The customer ordered an air purifier from us, and when it arrived, she contacted us to say it was damaged. Immediately Without any delay, we shipped a brand-new replacement straight away. We didn't just send a replacement purifier—we also included a free replacement filter as a goodwill gesture and delivered within 4 days.

When the replacement arrived, she contacted us again, claiming that it was also damaged. During the conversation, one of our staff members commented that delivery drivers should be more careful when handling parcels because rough handling can sometimes damage items during transit which these low life careless people getting paid to deliver items safe. At no point did our staff abuse or insult the customer. However, the customer repeatedly abused our staff and called them Bit...

Even then, our staff remained polite and explained that we did not want to continue sending replacement units only to have the same issue happen again. Instead, we asked the customer to dispose of the damaged item and send us a short video showing it had been disposed of. As soon as we received that video, we would issue a full refund immediately.

Unfortunately, the customer never sent the requested disposal video. Instead, she continued to abuse our staff.

At Bio Healing Australia, we genuinely care about our customers. We don't make our customers wait days or weeks for a resolution. Our team works hard to resolve issues within hours whenever possible. In this case, we sent a replacement immediately, included a free filter at no extra cost, and when the customer claimed the replacement was also damaged, we were prepared to issue a full refund. The only thing we requested was a video confirming the damaged product had been disposed of. She did not want to send video of purifier and filter disposed get refund instead choose to abuse our staff and comment everywhere

The customer stated that she had every right to abuse our staff and continued using offensive language. Despite this, our team remained professional and continued trying to help.

Fortunately, situations like this are extremely rare, and we are grateful that the vast majority of our customers are respectful and appreciative.

We sincerely hope the customer finds peace after posting reviews.Good lcuk

Valutata 5 stelle su 5

I have 2 air purifiers

I have 2 air purifiers, they are amazing. 3 years ago I was diagnosed with asthma and spent a couple of months in and out of hospital. I purchased 1 air purifier for my lounge and moved it into my bedroom at night, it helped me so much that I purchased another to keep in my bedroom. I have been sleeping so much better and not wheezing or coughing. I would recommend 100% this company and their products.

3 luglio 2026
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Risposta di Biohealing

Dear Valued Customer,

Thank you so much for taking the time to share your wonderful experience with us. Reading your review truly means the world to our team.

We're so happy to hear that our air purifiers have made such a positive difference in your life. Knowing that you're sleeping better, experiencing less wheezing and coughing, and enjoying cleaner air after your asthma diagnosis is incredibly rewarding. Stories like yours remind us why we're passionate about helping people create healthier homes.

Thank you for placing your trust in us not once, but twice. Your recommendation means more than words can express, and we're truly grateful to have customers like you.

We wish you continued good health, restful nights, and many years of breathing easier.

Warm regards,

Sam
Bio Healing Australia Pty Ltd

Valutata 5 stelle su 5

I received my Air Purifier 2 weeks ago

I received my Air Purifier 2 weeks ago. My reason for needing one is because I am an elderly lady who was diagnosed with Influenza A last July and spent 29 days in hospital. It has left me with lung problems and my GP suggested I get one. 2 ladies from my Aged Care providers came to my house to help me choose one and we were all in agreeance with yours. Sadly you don’t deal with My Aged Care matters to come out of my package. I went and ordered one through you on the internet. I could not fault your service in anyway.’ I had my order within a week and I was aware as to where it was at all times. I am so pleased with the results of this unit and would it be beneficial to anyone else who has lung problems.

17 giugno 2026
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Risposta di Biohealing

Dear Customer. Thank you so much for taking the time to share your wonderful experience and for giving us a 5-star review.

We are truly sorry to hear about the health challenges you've been through, and we sincerely hope your recovery continues to improve each day. It means so much to us that you chose our air purifier based on your GP's recommendation .
We're delighted to hear that you were happy with both our service and the performance of your air purifier. Providing fast delivery, clear communication, and products our customers can rely on is something we take great pride in.Customer like you are blessing for us and we always love to be there for our customers like yourself
Thank you again for your trust and your kind recommendation. Knowing that our air purifier has made a positive difference in your home means the world to us. We wish you continued good health, comfort, and many happier, healthier days ahead.

Kind regards,

Sam
Bio Healing Australia Pty Ltd

Valutata 5 stelle su 5

Thank you Bio Healing

Thank you Bio Healing. The air purifier is amazing. I rank it right up there with others that cost a thouand dollars.
And the delivery was great. I live rural and it came to me via a fast track truck delivery. Straight to my door!
Thank you
Kerry

10 giugno 2026
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Risposta di Biohealing

Thank you so much for your trust in our store and our products. Your support means the world to us. We always strive to provide the very best products and customer service, and feedback like yours makes all our efforts worthwhile.

We are truly grateful and blessed to have wonderful customers like you. Thank you again for your kind words, support, and recommendation. We wish you and your family continued health, happiness, and well-being.

Valutata 5 stelle su 5

I purchased in May last year since then…

I purchased in May last year since then I have totally and honestly found that the air in my house is pure and fresh. No dust around , used to dust everyday but now is only once a week. It's also has been good for me and my grandson as we both suffer with chronic asthma. I defunately recommend.

24 giugno 2025
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Risposta di Biohealing

Thank you so much for sharing your experience and for being a valued customer since last year. We are delighted to hear that you've noticed such a positive difference in your home's air quality, with less dust and fresher air throughout your house.

It is especially rewarding to know that the purifier has been beneficial for both you and your grandson, particularly as you manage chronic asthma. Feedback like yours means so much to us and helps other families make informed decisions about improving their indoor air quality.

Thank you again for your trust, support, and recommendation. We wish you and your grandson continued long years of good health and many years of clean, fresh air.

Valutata 5 stelle su 5

A+++++

I come across this business on Facebook and seen they had a great looking sale. So I purchased a humidifier. The process of the whole thing has been such a pleasant transaction. A++++++ outstanding customer service. I have recommended to friends and would definitly buy again. Thank you

1 giugno 2026
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Risposta di Biohealing

Thank you so much, Lisa, for your support and your wonderful review. We truly appreciate your trust in us. Providing exceptional service to our customers is always our priority, and we're grateful for the opportunity to serve you. Wishing you a happy, healthy, and blessed day ahead.

Valutata 5 stelle su 5

This was a spur of the moment buy

I seen their page on facebook and seen it was an australian store. The price was actually great especially for a pensioner. I bought this in the hopes i can keep my partner healthy and out of hospital as he tends to get respiratory infections so much. At one time he was hospitalised 6 times in a year so to keep him out of hospital is a big aim. I was sent a wonderful message by a person named Sam.

21 maggio 2026
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Risposta di Biohealing

We always take pride in serving our customers and strive to provide the best possible service. Thank you so much for your review and support. We wish you and your family a happy, healthy, and wonderful life. We are truly blessed to serve customers like you.

Valutata 5 stelle su 5

Great product

Great product . Easy to use . Fantastic customer service. Responded to my email within minutes and had resolved the problem by the next morning.
Great online shopping experience .

13 maggio 2026
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Risposta di Biohealing

Thank you so much for your support and kindness. We truly love helping our customers, and we are grateful to have wonderful customers like you. It has been a pleasure serving you.

Valutata 5 stelle su 5

Great Product and Awesome customer service

Unbelievable customer service - so quick to respond for assistance and Air Purifier is perfect, we have three for our house.
Definite thumbs up to product and support - especially from Sam.

5 marzo 2026
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Risposta di Biohealing

Thank you so much for your support and for giving us a 5-star review. We truly appreciate it and are glad to have the opportunity to serve you. Stay Blessed

Valutata 5 stelle su 5

Absolutely love this company.

Absolutely love this company and their air purifier. When I had an issue with my current purifier, the company tried to help me troubleshoot the issue. When that didn’t work I was sent a replacement within days. Highly recommend

29 gennaio 2026
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Risposta di Biohealing

Thank you so much for your support.

We’ve noticed that Trustpilot has been removing our 5-star reviews while allowing a single customer to post the same 1-star review multiple times. We’re unsure how this is permitted, but we are aware of the situation.

Thank you again for your understanding and continued support. We’re glad we were able to help and truly appreciate your trust.

Kind regards,
Sam

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