A really high quality conversion in an idyllic peaceful location is a good start. Add to that the warmth of the welcome from the friendliest hosts, along with fresh flowers a sponge cake and milk in t... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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We had our previous holiday cottage cancelled due to unforeseen circumstances. Managing to find another one through Sykes Cottages, very quickly, booking on line was very easy. I had an email conf... Leggi di più
I stayed at poppy lodge LE 17 at ocean edge. The property is filthy and also has out of date appliance checks(2years) they also have another property on the park. 37 bay view. From the reviews and pho... Leggi di più
L'azienda ha risposto
Easy to use website, smooth booking service. I just find it annoying that there are so many companies with websites linking to each others. The booking was done via the cottages main booking agent, S... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Big houses, large holiday homes and group accommodation. Big cottages, little prices. Big Cottages is part of the Snaptrip family which also includes Last Minute Cottages, Dog Friendly Cottages and Snaptrip.
Informazioni di contatto
Office LG.03, Cargo Works,1-2 Hatfields, SE1 9PG, London, Regno Unito
- 0203 637 0812
- support@big-cottages.com
- big-cottages.com
4,4
Eccellente
589 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I stayed at poppy lodge LE 17 at ocean…
I stayed at poppy lodge LE 17 at ocean edge. The property is filthy and also has out of date appliance checks(2years) they also have another property on the park. 37 bay view. From the reviews and photos from that property I’ve seen is just as bad. Raised issues with owner for her to say we left it filthy and claiming £50 from me. Avoid booking with this host
6 aprile 2026
Non scritta su invito
Risposta di Big Cottages
Hi there,
Thankyou for taking the time to give us some feedback, we appreciate you bringing these issues to our attention.
We're sorry to hear about your experience with the cleanliness at the property.
As a third-party booking platform, we don’t manage the property directly. However, the quality of the accommodation we feature is very important to us, and we’re happy to guide you on how to submit a formal complaint to the property manager via their managing agent so they can address your concerns and improve their service. You can contact us anytime at support@snaptrip.com, and we’ll be glad to assist in passing your feedback on.
We truly appreciate you taking the time to share your experience and hope your next booking with Big Cottages is much smoother and more enjoyable.
Best wishes,
Chelsea
Quick ,efficient clear website
11 aprile 2026
Risposta di Big Cottages
Hi Gill,
We're happy to hear our website was quick and clear for you.
Thank you for taking the time to leave such great feedback, we appreciate it.
Best wishes,
Chelsea
Very easy to navigate the map to find a…
Very easy to navigate the map to find a cottage in the location we wanted, and booking simple.
4 aprile 2026
Risposta di Big Cottages
Hi Ron,
Thank you so much for your fantastic review! We’re delighted to hear that you found the map easy to navigate and that the booking process was simple.
We hope you enjoy your stay and look forward to helping you find your next cottage soon!
Best wishes,
Rebecca
4x4 cars essential in bad weather
The views are stunning from this property. Great for walking over the mountains. The access roads are very challenging and if the weather is icy you have no chance of reaching the drive without a 4x4 with very good brakes. We had good weather which supported our journey over the two fords and the steep decent to the property. The house is spacious with many curved steps, so good mobility is needed, however the barn only has the stairs so less abled people have that to stay in which is good. The hot tub is a good touch with the wonderful views.
20 marzo 2026
Non scritta su invito
Risposta di Big Cottages
Hi Helen,
Thank you for taking the time to share your experience! We’re so pleased to hear you enjoyed the stunning views, spacious house, and the hot tub.
We also appreciate your helpful notes about the access roads and mobility requirements – these are great for future guests to keep in mind when choosing a property.
We hope you had a memorable stay and look forward to helping you find your next adventure!
Best wishes,
Rebecca
Risposta di Big Cottages
Hi Carmen,
Thank you for your lovely review! We’re delighted to hear you found the website easy to use with a helpful search function.
We hope you have a wonderful stay and we look forward to helping you find your next perfect getaway!
Best wishes,
Rebecca
Good selection of properties
Good selection of properties and very good detail and photos available.
Web site clear and simple to use
27 marzo 2026
Risposta di Big Cottages
Hi Mulvey,
Thank you for your lovely review! We’re thrilled to hear you enjoyed our selection of properties and found the details and photos helpful. We’re also glad the website was clear and simple to use - that’s exactly what we aim for!
We look forward to helping you find your next perfect getaway!
Best wishes,
Rebecca
Simple to book competitive prices
Simple to book competitive prices. Cheapest price available for property wanted across all sites advertising
5 marzo 2026
Risposta di Big Cottages
Hi Ann,
Thank you so much for your lovely review.
We’re really pleased to hear you found the booking process simple and that we could offer the best price for the property you wanted. That’s exactly what we aim for!
We hope you have a fantastic stay and look forward to helping you again in the future.
Best wishes,
Rebecca
All questions answered quickly
All questions answered quickly. Friendly staff and very easy booking process.
Thank you so much a pleasure to deal with and great customer service.
3 marzo 2026
Risposta di Big Cottages
Hi Janis,
Thank you so much for your wonderful review.
We’re delighted to hear you found our team friendly and supportive, and that the booking process was easy. Your kind words really mean a lot to us.
We hope you have a fantastic stay and look forward to helping you again in the future.
Best wishes,
Rebecca
Risposta di Big Cottages
Hi Teresa,
Thank you for your lovely review.
We’re so pleased to hear you found the booking process was straightforward — that's exactly what we aim for!
We hope you have a fantastic stay and look forward to helping you again in the future.
Best wishes,
Rebecca
Just so simple to book great service
24 febbraio 2026
Risposta di Big Cottages
Hi,
Thank you so much for your wonderful review! We’re delighted to hear you found the booking process simple and our service great.
We hope you have a fantastic stay and look forward to helping you book again in the future.
Best wishes,
Rebecca
Booking was easy and there was a…
Booking was easy and there was a telephone helpline which I rang late evening- and got excellent friendly reassuring response, which was great as I am unused to online bookings. Thank you
18 febbraio 2026
Lovely cottage and easy to book
Lovely cottage and easy to book, looking forward to our trip!
17 febbraio 2026
Booking the cottage was very easy
Booking the cottage was very easy, then again it's always easy when you're buying something. Will see how it stacks up when we get there.
10 febbraio 2026
Good choice of properties and prices
I found a choice of properties which would suit my family and at some reasonable prices.
17 gennaio 2026
Everything clearly explained regarding…
Everything clearly explained regarding the cottage, easy booking process.
12 gennaio 2026
Good information and setout
Well set out information and good photos. Easy booking service and confirmation received straight away
10 gennaio 2026
Shocking place.musky smell in room.hot…
Shocking place.musky smell in room.hot tap has been disconnected in bathroom,so bath not possible.entrance to shower cubicle is to narrow for me to enter,no shower for me to use either.there is a rattling in the pipes through the night that sounds like someone is using a hammer drill in next room.deeply disappointed in stay here
27 dicembre 2025
Non scritta su invito
Risposta di Big Cottages
Hello Tony,
I’m truly sorry to hear about your experience and appreciate you taking the time to share your concerns.
I have checked our system; however, I’ve been unable to locate a booking under the details provided. I have therefore requested further information via Trustpilot so that I can fully investigate this matter for you.
Once I receive those details, I’ll be happy to look into this further.
All the best,
Katie
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