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Better Sleep Canada was born out of a very personal struggle. Like so many people, we experienced restless nights, racing thoughts, and the exhaustion that comes from not getting the sleep your mind and body need. Out of that frustration grew a mission: to create products that genuinely help people sleep better, feel calmer, and wake up ready to face the day. Founded in 2018 in Sherbrooke, Quebec, we started with a single product — a weighted blanket designed to feel like a comforting hug. We saw the incredible impact it had on our own lives, reducing anxiety and helping us finally get the deep, restorative sleep we had been missing. Word spread quickly, and soon thousands of Canadians were sharing their own stories of better nights and brighter mornings. Today, we are proud to have helped over 50,000 Canadians improve their sleep. Every blanket we ship is made with care, using eco-friendly, Oeko-Tex certified fabrics like bamboo and cotton. We back every order with a 101-night trial, free exchanges, and fast Canada-wide delivery — because we know how life-changing good sleep can be. Better Sleep Canada is more than a company — it’s a community of people who believe that everyone deserves peaceful nights and calmer days.
4717 Bourque, J1N 2G6, Sherbrooke, Canada
3,5
7 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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I'm finally getting a good night's sleep! The weighted blanket from Better Sleep Canada feels like a cozy hug. My anxiety is gone, and I'm sleeping soundly. The bamboo quality is top-notch!
Customer service will ghost you when you try to get a refund - don't believe their refund policy.
I ordered the weighted blanket but changed my mind, and paid to ship it back. Unfortunately, the customer service was untimely, and largely unresponsive.
Risposta di Better Sleep Canada
I’m very sorry to hear that this was your experience. We certainly never intend for any customer to feel ignored or unsupported.
We do process refunds in accordance with our return policy once the returned item is received at our warehouse, inspected, and confirmed to be in new condition. This step is necessary before the refund can be issued.
If you have already returned the blanket, please feel free to send us the return tracking number so we can locate the package and make sure your refund is processed as quickly as possible.
As a small family-owned Canadian business, we truly care about our customers and we always aim to resolve situations fairly. We appreciate you taking the time to share your feedback and we will do our best to assist you.
Kind regards.
Great experience with this company. The blanket I ordered didn’t work out but they offered so much assistance in starting a return or exchange. Really pleasant interaction! Would definitely order from them again.
Risposta di Better Sleep Canada
Thank you so much for your kind words! 💙
We’re happy we could make the return process smooth and easy for you. Our goal is always to ensure you have a great experience, even if the first product isn’t the perfect fit. We’d be delighted to help you find the right blanket whenever you’re ready.
Wishing you many restful nights ahead!
— The Better Sleep Canada Team
I ORDERED A NECK BRACE THAT LOOKED ENTIRELY DIFFERENT THAN THE WEBSITE. IT TOOK OVER 4 WEEKS FOR ME TO GET IT AND NOW I AM TRYING TO RETURN IT AND GETTING ABSOLUTELY NO WHERE. THEY ALSO CHARGED ME A PROTECTED PACKAGE FEE THAT I DID NOT ELECT TO PURCHASE. VERY DISPLEASED
Risposta di Better Sleep Canada
We’re sorry to hear about your experience, but it seems this review may have been left for the wrong company. Better Sleep Canada does not sell neck braces or offer a “protected package fee.” We specialize in weighted blankets and bedding products.
We recommend reaching out directly to the retailer where you purchased the neck brace so they can resolve your concern.
If you’re ever looking for products to improve your sleep naturally, we’d be happy to help you find the perfect weighted blanket.
— The Better Sleep Canada Team
Wonderful experience and their products are high quality. Thank you for improving my sleep!
Risposta di Better Sleep Canada
Thank you so much for your kind words! 💙
We’re thrilled to hear you had a wonderful experience and that our products are helping you sleep better — that’s exactly what we love to hear.
Wishing you many more restful nights!
— The Better Sleep Canada Team
Je recommande cette entreprise.
Patrick est à l’écoute des clients et leur produits sont vraiment de haute qualité. J’avais une autre couverture Hush avant et j’ai dû m’en débarrasser car elle était beaucoup trop chaude. Leur couverture est en coton et elle respire. Jumelé avec leur housse en bambou, je dors comme un bébé et je fais beaucoup moins d’anxiété.
Risposta di Better Sleep Canada
Merci infiniment pour ce superbe témoignage ! 💙
Nous sommes ravis de savoir que notre couverture en coton et notre housse en bambou vous offrent le confort et la respirabilité que vous recherchiez. C’est formidable d’apprendre que votre sommeil et votre bien-être se sont améliorés et que vous ressentez moins d’anxiété.
Nous transmettrons vos bons mots à Patrick — il sera heureux de savoir qu’il a pu vous aider !
— L’équipe Better Sleep Canada
High quality products, service is #1. I contacted them to choose the best product for my insomnia and they were very helpful and friendly.
Risposta di Better Sleep Canada
Wow — thank you for sharing this! 💙
We’re so happy we could help you find the perfect product and that you’re enjoying both the quality and the service. Supporting better sleep is what we love to do!
Wishing you many restful nights ahead,
— The Better Sleep Canada Team
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