bettaliving.co.uk Recensioni 

2049
•
TrustScore 1 su 5

1,0

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Valutata 1 stelle su 5

Had a new kitchen fitted by Betta Living in 2015 gave us a 10 year guarantee after 3 years had problem with appliances was told that the company had folded. Company that took over said the guarantee w... Leggi di più

Valutata 1 stelle su 5

Is this the same company that owe us £1427 a deposit paid before they went into liquidation in 2016? taken while they were setting up We Fit Any Furniture! Cannot believe this sneaky twisting compa... Leggi di più

Valutata 1 stelle su 5

We had two bedrooms fitted by Betta Living, the designer and especially the carpenter were great. Our children were delighted with how their small bedrooms were utilised. We are about 5yrs into th... Leggi di più

Valutata 1 stelle su 5

I too purchased 3bedrooms from this company in 2015 with 15 year guarantee giving me peace of mind .. however the glass laminate covering has come away from most of the doors and some drawers..company... Leggi di più

Dettagli dell'azienda

  1. Ristrutturatore di bagni
  2. anche in
  3. Negozio di articoli da cucina
  4. Negozio di mobili per camere da letto

Informazioni fornite da varie fonti esterne

A huge range of beautifully crafted fitted kitchens and bespoke bedrooms to complement your home. Designed and built to your specification with all the quality care and attention you should expect.


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2K recensioni

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1,0

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(2049)

0 recensioni negli ultimi 12 mesi

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Valutata 4 stelle su 5

Kitchen

Our kitchen overall is very good. It is very impressive and very well made. Darren the Kirchen fitter did an excellent job

3 novembre 2016
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Risposta di bettaliving.co.uk

Thank you for your feedback - This is really good to hear, I will ensure your comments are passed over to the fitters. Kind regards Laura Customer Services

Valutata 1 stelle su 5

Badly measured and poor customer service

The dishwasher door doesn't open fully as it hits the fridge. Piping behind sink for the dishwasher is covered by the back of the cupboard with no thought to cut holes in it either.

Called in to complain and was promised a call back, two weeks later no call back received. Call in again and told that they can't promise me a call back.

3 novembre 2016
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Risposta di bettaliving.co.uk

Sorry to read this, it’s very disappointing to read. I have asked your installations manager to contact you. Kind regards Laura Customer Services

Valutata 3 stelle su 5

KITCHEN AND BEDROOM FURNITURE

I HAVE BOTH A NEW KITCHEN AND SLIDING BEDROOM WARDROBES FITTED.

THE KITCHEN FITTING WAS DELAYED AFTER TIME HAD BEEN TAKEN OFF WORK TO BE THERE, THERE WERE ITEMS MISSING LIKE THE TAP AND FRONT PANEL OF THE INTEGRATED WASHING MACHINE AND THESE TOOK OVER 10 DAYS TO ARRIVE AND BE FITTED. THE KITCHEN WAS COMPLETED ON 13/10/2016 AND WE HAVE STILL NOT RECEIVED THE COMPLETION GUARANTEE OR A COMPENSATION CLAIMS FORM THAT WAS PROMISED.

THE BEDROOM WARDROBES WERE STARTED ON TIME BUT THE FITTERS DECIDED TO DO ALL THE CUTTING IN THE BEDROOM AND COVERED EVERYTHING IN SAWDUST. THEY HAD TO BE CALLED BACK AS 2 OF THE SOFT CLOSE DID NOT OPERATE CORRECTLY AND WE ARE STILL WAITING FOR ONE OF THEM TO BE REPLACED.

3 novembre 2016
Non scritta su invito
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Risposta di bettaliving.co.uk

Good Morning, Thank you for your feedback - We appreciate your comments, I will speak to the Bedroom & Kitchen installations department and ask them to resolve your issues. Many thanks Laura Customer Service Team.

Valutata 5 stelle su 5

Happy customer

Second time I have ordered from Betta living . fantastic customer service . quality fitted furniture .

3 novembre 2016
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Risposta di bettaliving.co.uk

Good Morning, Brilliant to hear thank you for choosing Betta Living, Enjoy your Furniture. Kind regards Laura Customer Service Team.

Valutata 5 stelle su 5

Quick and Easy!

Having the Kitchen designed was simple and quick, installation didn't take long and the fitters were friendly.

3 novembre 2016
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Risposta di bettaliving.co.uk

Thank you for taking the time out to post this review, I will pass your comments over to all involved. Kind regards Laura Customer Services

Valutata 4 stelle su 5

pleased with finished product.

Lovely fitted wardrobes, the materials were delivered several weeks before fitter was due so this
Could be planned better. Also the job took a little longer than anticipated, we were asked if we would mind the fitter working late to get the job done in one day, which may run over to the following day. The fit actually took 3 days, however the finished result is excellent. All staff were polite and helpful. Would recommend this company to friends and family.

2 novembre 2016
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Risposta di bettaliving.co.uk

Thank you for your great comments. We are thrilled to hear of your experience! I will pass your comments over to all involved I’m sure they will be very happy to hear. Thank you for choosing Betta Living.Just to inform you if you were to go ahead recommending us you can receive a voucher up to the value of £250 to spend on our accessories also if you were to take any further projects with Betta Living then you would be entitled to an additional 10% loyalty discount. We look forward to seeing you in the future. Kind regards Laura Customer Services

Valutata 5 stelle su 5

Bettaliving-true to their brand name

We found the product and importantly it's installation were carried out to a very high standard. All staff from beginning to completion were extremely professional, totally helpful, polite and punctual.
All this while offering a reasonable price when a 70% was applied.

2 novembre 2016
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Risposta di bettaliving.co.uk

Thank you very much for your feedback, I will be sure to pass your comments over to all involved. Many thanks Laura Customer Service team.

Valutata 1 stelle su 5

AVOID at all costs

Email sent to Betta Living Director today (01.11.16) from my husband.
If you wish to contact us it's spam at fedder dot Co dot uk.

It's disappointing to say the least that we are still waiting for a response from the email yesterday and the emails sent last week.

We are still missing doors and shelves for the tall unit - meaning our kitchen installation is now several weeks overdue.

Considering you were aware that we had a fitter in this weekend to finish the worktop and tall unit I cannot understand how your company failed to deliver these items despite the assurance that this was all confirmed with Jake and Andy.

2 novembre 2016
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Risposta di bettaliving.co.uk

Good Morning, Please accept our sincere apologies. I will pass your comments over to the installations director. who i know is currently dealing with your complaint. Kind regards Laura Customer Services.

Valutata 5 stelle su 5

Bedroom and study fit in our new home

From sales, design to fitting excellent service.
The sale and Design was undertaken in Warrington Cheshire (Gemini store) the sales staff, designer and area manager were totally customer focused and nothing was to much trouble.
The designer worked with ourselves and the builder of our new home in Cardiff to create the bedroom and study.
The fitter Chris was on time worked professionally and in cooperation with our builder whilst work was still ongoing in our new build and he created two beautiful rooms in our new home.
We have used the company for over twenty years fitting bedrooms and study's. First class company would recommend.

1 novembre 2016
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Risposta di bettaliving.co.uk

Thank you for your great comments. We are thrilled to hear of your experience! I will pass your comments over to all involved I’m sure they will be very happy to hear. Thank you for choosing Betta Living.Just to inform you if you were to go ahead recommending us you can receive a voucher up to the value of £250 to spend on our accessories also if you were to take any further projects with Betta Living then you would be entitled to an additional 10% loyalty discount. We look forward to seeing you in the future. Kind regards Laura Customer Services

Valutata 5 stelle su 5

BETTALIVING BEDROOM

Negotiated on price. Found the payment / invoicing system concerning but at the end of the day a quality value for money bedroom was expertly fitted by Kevin Marshall. Communication issues with the company, not Kevin, meant that he worked 2 long days rather than the three days he had allowed. Saleman, surveyor and fitter were all good people, the company needs to address communication issues, but I would recommend them.

31 ottobre 2016
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Risposta di bettaliving.co.uk

Thank you for your feedback Mr Wragg, I’m sorry that you feel we have a communication issues i will look into this. Great to hear of your positive experience with the sales man, surveyor and the fitter i will let them know how happy you were with them just to inform you if you were to go ahead recommending us you can receive a voucher up to the value of £250 to spend on our accessories also if you were to take any further projects with Betta Living then you would be entitled to an additional 10% loyalty discount. We look forward to seeing you in the future. Kind regards Laura Customer Services

Valutata 4 stelle su 5

Good service

Good service and excellent fitting by Malcolm.

31 ottobre 2016
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Risposta di bettaliving.co.uk

Thank you for choosing Betta Living, We're glad that you are pleased with the overall service. Kind regards, Laura Customer Services

Valutata 5 stelle su 5

Fitted bedroom furniture

All round support was well done the joiner did excellent job and
finished well on time and looks fantastic in bright airey bedroom.
All clothes and support rails worked well with hinged access doors.

many Thanks
Carol & Trevor

31 ottobre 2016
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Risposta di bettaliving.co.uk

Thank you for taking your time to give us your feedback. We are very happy to hear of your experience. I will make sure your comments are passed over to the fitter dean. Hope you enjoy your lovely new furniture. Kind regards Laura customer services

Valutata 1 stelle su 5

Shambles!

Had a kitchen fitted in august. When you book the date you are told it can't be moved. However this doesn't apply to them as they don't show. No phone call nothing. Handles fall off and the pull out doesn't work. Surveyor got the dimensions wrong so had to cut the unit down! I have odd shaped units around my fridge. Offered £50 quid in compensation! On a £10k kitchen! Told numerous times they would be back to fix it, the "very latest" being the 17th October! Didn't show then found out they did not even order the part - which arrived 2 weeks ago. Still no date of when it will be fitted despite me contacting their installations manager several times - they just ignore your calls and emails. AVOID THIS COMPANY LIKE THE PLAGUE. You will be left with nothing but heartache and days booked off work when they never show

31 ottobre 2016
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Risposta di bettaliving.co.uk

Good morning, sorry to read this and we will certainly look at putting things right for you. I have asked your Installation Manager to work through this to see what has happened here. I am sure that he would like to speak with you about this and will be in touch soon. Please accept my sincerest apologies, Kind regards Laura Customer Services.

Valutata 5 stelle su 5

KEITH FROM ENFIELD

Bettaliving Brent cross sales team were great and listened to our requirements and the fitting team were first class our bedroom now looks fantastic thank you very much our experience was stress free and the people involved were excellent

28 ottobre 2016
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Risposta di bettaliving.co.uk

Good Morning, we are very pleased to hear that we could meet your requirements. I will ensure your kind comments are passed over to the Brent cross team. Thanks again Mr Dadd regards Laura Customer Service team.

Valutata 4 stelle su 5

Fitted wardrobe

Adam was very efficient, gave good advice and was approachable. Arrived early and left bedroom clean and tidy. Lots of friends have also remarked on what a good job he has done.

28 ottobre 2016
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Risposta di bettaliving.co.uk

Mrs Hutchison thank you very much for your lovey comments about Adam - I’m sure he'll be very happy to hear this 😊 . We hope your enjoy your new bedroom furniture. Kind regards Laura’s Customer services

Valutata 4 stelle su 5

Better than expected!

The service was good and well organised/communicated. The product is robust and better than others I've seen. The price is still high, even though it's a great product and service - although a lot more reasonable than the quote I had from another company.

28 ottobre 2016
Non scritta su invito
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Risposta di bettaliving.co.uk

Thank you for choosing Betta Living, We're glad that you are pleased with the overall service. Kind regards, Laura Customer Services

Valutata 4 stelle su 5

Great service and product

From start to finish of our bedroom refurbishment betta living staff from home design team, customer serices, surveying and fitting were first class, a couple of adjustments had to be made between design and survey but dealt with extremely well and a credit to betta livings care.

27 ottobre 2016
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Risposta di bettaliving.co.uk

Great feedback! We are glad we managed to turn things around for you. Regards Laura Customer Services.

Valutata 5 stelle su 5

Great product and fitting

Fantastic product which was fitted with minimal disruption and always cleaned up after. Would use again

27 ottobre 2016
Non scritta su invito
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Risposta di bettaliving.co.uk

Thanks for your feedback - Lovely comments just to inform you if you were to go ahead recommending us you can receive a voucher up to the value of £250 to spend on our accessories also if you were to take any further projects with Betta Living then you would be entitled to an additional 10% loyalty discount. We look forward to seeing you in the future. Kind regards Laura Customer Services

Valutata 5 stelle su 5

My kitchen looks amazing

I'm not one for writing reviews but I had to write this one about Betta living. I have just had my dream kitchen fitted and would like to say that not only am I pleased with end result but was very impressed with everyone involved from start to finish sales people, customer service, delivery guys & kitchen fitters. All were fantastic & I would highly recommend this company to anyone. Well done Betta living x

27 ottobre 2016
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Risposta di bettaliving.co.uk

Good Morning Mrs Freeman, Thank you for this fantastic review - We really appreciate your comments and i will be more than happy to pass them over to all involved. Enjoy your new furniture. Just to remind you if you were to go ahead recommending us you can receive a voucher up to the value of £250 to spend on our accessories also if you were to take any further projects with Betta Living then you would be entitled to an additional 10% loyalty discount. We look forward to seeing you in the future. Kind regards Laura Customer Services

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