More than a week and still prossesing my withdraw and livechat never availble, i played so many money this casino i cant understand that they dont procces my withdraw
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I've checked out a bunch of online casinos, and Betsomnia's got game variety for days! With over 5000 games, there's always something fresh to try. The live dealer games are amazing, giving me that re... Leggi di più
L'azienda ha risposto
In einer Branche, in der Vertrauen manchmal knapp sein kann, ziechnet sich Betsomnia durch die konsequente Einhaltung seiner Verpflichtungen gegenüber den Spielern aus. Meine Erfahrung mit ihrem Ausza... Leggi di più
L'azienda ha risposto
Playing games on Betsomnia using my phone has been a breeze. The games not only load quickly but also look great, even on a smaller screen. The convenience of being able to play anywhere is a huge plu... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Betsomnia Casino is an online casino with huge variety of games. Over 5,000 slot and casino games, including live dealers, make up a great, unforgettable experience! For your comfort, the site offers a wide variety of payment solutions as well as currencies in which you can make real money transactions at Betsomnia.com. Apart from our welcome package that will give you the boost you need to start your journey, the casino has a great variety of generous bonuses, impeccable customer service and a wide range of great games powered by the biggest software providers in the industry. The site supports multiple languages and can be played through both web browser and mobile phone.
Informazioni di contatto
Stati Uniti
- support@betsomnia.com
- betsomnia.com
3,3
Nella media
276 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
super casino with lots of good games
super casino with lots of good games, and fast and good customer service. Contact I got was with dominic. He was quick in answering and helped really good.
6 agosto 2024
Non scritta su invito
Risposta di Betsomnia
Dear Vito,
Thank you for taking the time to share your positive experience with us! We’re delighted to hear that you’re enjoying our diverse range of games and that our customer service has met your expectations.
It’s fantastic to know that Dominic provided you with quick and effective support. We take great pride in our team’s ability to assist promptly and efficiently, and it’s wonderful to see that Dominic’s efforts have made a difference for you.
We’re always happy to help and ensure that your gaming experience continues to be enjoyable and smooth.
Thanks again for your kind words and for being a valued part of our community!
Best regards,
Betsomnia Casino Team
Risposta di Betsomnia
Dear Bartek Brzozowski,
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience and that Dominic was able to assist you effectively.
It’s always rewarding to know that our team’s efforts are making a positive impact. Dominic will be especially pleased to hear your feedback!
If there’s anything more we can do for you or if you have any additional thoughts to share, please don’t hesitate to let us know.
Thanks again for taking the time to share your appreciation!
Best regards,
Betsomnia Casino Team
Risposta di Betsomnia
Dear Rouel Paulus,
Thank you so much for your kind words! We’re thrilled to hear that you had a very good experience with us.
If there’s anything more we can do to make your time with us even better, or if you have any suggestions, please feel free to share. Your feedback is invaluable in helping us enhance our service.
We look forward to continuing to provide you with an excellent gaming experience!
Best regards,
Betsomnia Casino Team
Risposta di Betsomnia
Dear Joeri Fon,
Thank you so much for your wonderful feedback about Nick from our support chat! We're delighted to hear that he provided you with such exceptional service.
We take pride in our team's dedication to ensuring that every interaction with our players is positive and helpful. Nick exemplifies our commitment to excellence, and we're thrilled that he made such a positive impression on you.
If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We're happy to make sure your time with us is enjoyable and seamless.
Once again, thank you for taking the time to recognize Nick's efforts. We look forward to serving you again soon!
Best regards,
Betsomnia Casino Team
This is a really nice casino with a…
This is a really nice casino with a great service! Especially Robert is an very good agent and helped me very good.
8 luglio 2024
Non scritta su invito
Risposta di Betsomnia
Dear Ontevreden klant,
Thank you for your positive review of our platform! We're thrilled to hear that you've had a great experience with us and that our service, especially through Robert, met your expectations. Providing excellent support and assistance to our players is something we take pride in.
We appreciate your kind words and value your feedback. If there's anything else you need assistance with or if you have any further feedback to share, please do not hesitate to reach out to us. We're here to ensure your experience with us remains exceptional.
Wishing you continued enjoyment and success in your gaming journey with us!
Best regards,
Betsomnia Casino Team
Robert gives great service 10/10
5 luglio 2024
Non scritta su invito
Risposta di Betsomnia
Dear Glenn,
Thank you for your feedback and recognizing Robert for his outstanding service!
Providing excellent customer service is at the heart of what we do at Betsomnia Casino, and we're thrilled that Robert's efforts have made a positive impact on your experience.
We truly value your feedback as it helps us ensure that every interaction with our team exceeds your expectations. If there's anything else we can assist you with or if you have any further feedback to share, please feel free to reach out.
Thank you once again for your kind words about Robert. We look forward to continuing to provide you with exceptional service.
Best regards,
Betsomnia Casino Team
Risposta di Betsomnia
Dear Mada Cioran,
Thank you for your wonderful feedback!
We're delighted to hear about your positive experience with Giovanni. Providing excellent service is our top priority, and Giovanni exemplifies our commitment to ensuring that every interaction with our agents is helpful and enjoyable.
Your recognition means a lot to us, and we will be sure to pass on your kind words to Giovanni. We look forward to continuing to provide you with the best possible service and making your time with us as enjoyable as possible.
We appreciate your positive feedback and invite you to continue enjoying the diverse range of games and services we offer. Should you have any questions or need assistance at any point, our support team is always available to assist you.
Best regards,
Betsomnia Casino Team
Great casino!
Great casino!
Great bonusses!
Fast payout!
Friendly live chat talked to Giovanni today :)
4 luglio 2024
Non scritta su invito
Terrible casino
Terrible casino. Offering me a bonus for my next deposit, came back in the chat after my deposit to claim it and they wouldnt give it to me. Al of a sudden it was a bonus for the deposit after that which is not a correct way to treat a player. Had my account closed which also took plenty of time since they offered me a cooling down limit. Might as well bend over. Not happening. Done with foreign casinos and BS or no licensing. Stay away is my advise. And please do look in to that Nick guy from the live support. The guy is no good.
30 giugno 2024
Non scritta su invito
Risposta di Betsomnia
Dear Al Bundy,
Thank you for bringing this issue to our attention.
We apologize for the inconvenience you've experienced. Upon reviewing the details provided, we couldn't locate an account registered with the information provided in our casino records. It's possible there may have been a misunderstanding or an error in communication regarding the bonus offer.
We encourage you to contact our customer support team with your concerns and correct account details via chat or email. We are committed to addressing any issues promptly and ensuring a satisfactory resolution for you.
Thank you for your patience and understanding. We look forward to resolving this matter to your satisfaction.
Best regards,
Betsomnia Casino Team
Super good games and they really stand…
Super good games and they really stand out with their fast and good service.
27 giugno 2024
Non scritta su invito
Risposta di Betsomnia
Dear Jurrie Smit,
Thank you so much for your positive feedback!
We are thrilled to hear that you find our games super good and that our service stands out for its speed and quality. Providing an exceptional gaming experience with a focus on fast and reliable service is something we strive for.
If there's anything specific you enjoy most about our games or if there's anything else we can do to enhance your experience further, please let us know. Your satisfaction is our priority and we are committed to ensuring that you have a great time playing with us.
Once again, thank you for choosing Betsomnia Casino. We look forward to continuing to provide you with excellent games and service!
Best regards,
Betsomnia Casino Team
Good I like it
30 maggio 2024
Non scritta su invito
Risposta di Betsomnia
Dear soufiane malki,
Thank you for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your experience at our casino.
Your satisfaction is our top priority, and we are delighted that you found our platform to your liking. We are continuously striving to provide the best possible gaming experience for all our players.
If you ever have any questions or need assistance, please don't hesitate to reach out to our customer support team. We are here to help you in any way we can.
Once again, thank you for choosing Betsomnia Casino, and we look forward to providing you with more enjoyable experiences!
Best regards,
Betsomnia Casino Team
Very bad casino
don't bother and don’t deposit money this is scam they only want take ur money u keep depositing and when u win something u cant withdrawal this is fake
They blocked my account and did not give my winnings balance and cashback this review will stay until i get my refund and my cashback fairly
30 maggio 2024
Non scritta su invito
Risposta di Betsomnia
Dear Mohamed Tahlil,
Thank you for taking the time to share your recent experience with our casino. We understand your concerns and would like to address them promptly to ensure clarity and transparency.
First and foremost, we want to assure you that we take the issue of withdrawals seriously and always strive to process winnings in a timely manner. However, upon reviewing your account, we found that there are currently no active withdrawal requests associated with it.
It appears that your account was blocked at your request, and as a result, any remaining balance, including winnings and cashback, would have been handled according to the terms and conditions outlined on our website. Also, please note that according to the terms and conditions of our casino, there are no grounds for a refund.
We regret any inconvenience or confusion this situation may have caused you. Our team is committed to upholding the highest standards of fairness and integrity in all our operations, and we are confident that your account was handled in accordance with our established policies and procedures.
Thank you for your understanding and cooperation. We value your feedback!
Best regards,
Betsomnia Casino Team
Betsomnia started off on the wrong foot…
Betsomnia started off on the wrong foot with me cuz of some withdrawal issues, but they've def turned things around. Their slot game selection is huge, and the customer service team is on point, always ready to help. I dig the regular bonuses too.
28 maggio 2024
Non scritta su invito
Risposta di Betsomnia
Dear LeonAudley,
We appreciate you taking the time to share your experience with us. We are genuinely sorry for the inconvenience caused by the withdrawal issues you initially encountered, but we're thrilled to hear that we were able to rectify the situation and improve your overall experience.
It's fantastic to know that you find our slot game selection extensive and enjoyable. Providing a wide variety of games is something we take pride in, and we're glad you're enjoying it. Our customer service team works diligently to ensure prompt and helpful assistance, and we're delighted to hear that they've met your expectations.
We're also pleased that you're enjoying our regular bonuses. We strive to provide our players with exciting offers to enhance their gaming experience.
Thank you once again for your feedback and continued support. We look forward to providing you with many more enjoyable moments at our online casino.
Best regards,
Betsomnia Casino Team
great casino hope we will write…
great casino hope we will write beautifull history
26 maggio 2024
Non scritta su invito
Risposta di Betsomnia
Dear Vaste klant,
We are delighted to hear that you've had a great experience at our online casino! Your satisfaction is our top priority, and we're thrilled to have you as a valued customer.
It's wonderful to know that you're looking forward to creating beautiful memories with us. We share your enthusiasm and are committed to providing you with an exceptional gaming experience every step of the way.
We strive to create a welcoming and enjoyable environment for all our players. Whether you're exploring our diverse selection of games or engaging with our community, we aim to make every moment memorable.
Thank you for choosing Betsomnia Casino as your preferred casino. We're excited to embark on this journey together and look forward to writing many beautiful chapters in our shared history.
Best regards,
Betsomnia Casino Team
nice
as a weekend warrior, i dig Betsomnia's quick n' easy payouts. Their payout system is on point, with mad options like e-wallets, and they're wicked fast too. The site has a dope selection of games, and the customer service is always nice and helpful. it's a solid platform for both casual and hardcore gamers.
21 maggio 2024
Non scritta su invito
Risposta di Betsomnia
Dear Ricky White,
Thanks a ton for sharing your thoughts on your experience with our casino. We're stoked to hear that you're enjoying our quick and hassle-free payout system—it's awesome to know that it's hitting the mark for you. We've put a lot of effort into making sure our payout options are diverse and speedy, so it's rad to see that's paying off!
We're thrilled you're loving our selection of games. We're all about providing a variety for players like you, whether you're just dipping your toes in or you're a seasoned pro.
We're also super stoked to hear that our customer service team has been coming through for you. Being nice and helpful is what we're all about, so it's rad to hear that they've been hitting the mark. We've got your back whenever you need us.
Thanks again for being part of the Betsomnia Casino. Keep on gaming, and if there's anything else you need, you know where to find us!
Best regards,
Betsomnia Casino Team
I discovered betsomnia by chance late…
I discovered betsomnia by chance late at night.
The name caught my attention first then the wide range of games.
Ive only deposited a few times but have enjoyed my time playing here..
For me it's my go to on par with viper spin
The bonuses are good and so is the wide range of games. RTP seems very good..
Contacting Live support is always almost instant. Leo and other agents are always extremely helpful. Ie. deposits.
Only thing that could be improved upon might be the functuality of the app which is a little bit repetitive and cumbersome at times.
4.8 out of 5
23 maggio 2024
Non scritta su invito
Risposta di Betsomnia
Dear Jordan Maher,
We wanted to extend our sincerest gratitude for taking the time to share your detailed feedback about your experience. Your insights are incredibly valuable to us, and we are thrilled to hear that you have enjoyed your time playing on our platform.
It's always gratifying to learn that our wide range of games and bonuses have met your expectations. Providing an exceptional gaming experience is at the heart of what we do, and knowing that we've become your go-to choice is truly rewarding.
We're especially grateful for your kind words about our customer support team, particularly Leo and our other agents. Ensuring that our players receive prompt and helpful assistance is a top priority for us, and we're delighted to hear that your interactions with them have been positive.
Your feedback regarding the functionality of our app is duly noted, and we appreciate your insights on areas where we can improve. Rest assured that we take all feedback seriously and are continuously working to enhance our platform to provide you with an even better gaming experience.
Thank you once again for choosing Betsomnia Casino, and for your invaluable feedback. We are committed to becoming even better for you, and we look forward to exceeding your expectations!
Best regards,
Betsomnia Casino Team
Great casino
Great casino! They have a lot is different games. Customer support is top notch, always quick and very helpful. Thanks for Leo from costumer support for the amazing help today!
21 maggio 2024
Non scritta su invito
Risposta di Betsomnia
Dear Harrie Veenstra,
Thank you so much for your wonderful review! We're thrilled to hear that you've had a great experience at our casino.
Having a diverse selection of games is essential to us, and we're delighted that you appreciate the variety we offer. We believe in providing our players with options to suit every taste and preference.
We're also glad to hear that you've had positive interactions with our customer support team. Providing top-notch support is a priority for us, and we're thrilled to hear that Leo was able to assist you effectively. We'll be sure to pass along your kind words to him!
Thank you once again for your support. We look forward to welcoming you back for more fun and excitement in the future!
Best regards,
Betsomnia Casino Team
Great service!
21 maggio 2024
Non scritta su invito
Risposta di Betsomnia
Dear Jordy,
Thank you so much for your positive feedback! We're thrilled to hear that you've had a great experience with our service.
Providing exceptional service to our players is our top priority, and we're delighted that we've been able to meet your expectations. Your satisfaction is what drives us to continually improve and deliver the best possible experience for all our players.
If you ever have any questions, feedback, or need assistance, please don't hesitate to reach out to us. We're here to help in any way we can.
Once again, thank you for your kind words. We truly appreciate your support and look forward to serving you for many more enjoyable gaming sessions to come!
Best regards,
Betsomnia Casino Team
I've checked out a bunch of online…
I've checked out a bunch of online casinos, and Betsomnia's got game variety for days! With over 5000 games, there's always something fresh to try. The live dealer games are amazing, giving me that real casino vibe wothout leaving my couch. Not only do they have a huge selection of slots, but they also have a wide range of table games, vidoe poker, and specialty games. I've been particularly impressed with their live dealer games, which are streamed in high quality and offer a truly immersive experience.
8 maggio 2024
Non scritta su invito
Risposta di Betsomnia
Dear Alfred Henin,
Thank you for sharing your exhilarating experience with us!
We're thrilled to hear that you've found a our casino amidst your exploration of online gaming options. We're dedicated to ensuring there's always something new and exciting to discover, keeping your gaming experience fresh and exhilarating.
Our live dealer games are indeed designed to transport you to the heart of the action, providing an immersive and authentic casino atmosphere from the comfort of your own home. We're delighted to hear that you've found them to be a highlight of your gaming journey with us.
We take pride in offering not only a vast selection of slots but also an extensive array of table games, video poker, and specialty games to cater to every taste and preference. It's our mission to provide a diverse and enjoyable gaming experience for all our players, and we're thrilled to hear that we've hit the mark with you.
Your satisfaction is our ultimate goal, and we're committed to continually enhancing and expanding our offerings to exceed your expectations.
Thank you for choosing Betsomnia Casino as your gaming destination. We look forward to continuing to provide you with thrilling entertainment and unforgettable experiences.
Best regards,
Betsomnia Casino Team
Great casino allot off games too play…
Great casino allot off games too play very professional customer service Oliver he is always doing a great job if you have a guestion he always respond very fast and professional great job he is doing
14 maggio 2024
Non scritta su invito
Risposta di Betsomnia
Dear G S,
Thank you so much for your wonderful feedback! We're thrilled to hear that you've had a great experience at our casino and that you appreciate the wide variety of games we offer.
We're especially proud to hear about your positive interactions with Oliver, from our customer service team. Providing fast and professional assistance is a top priority for us, and we're glad to hear that Oliver has consistently delivered on that front. We'll be sure to pass along your kind words to him!
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure that your gaming experience remains enjoyable and hassle-free.
Thank you for choosing our casino, and we look forward to continuing to provide you with top-notch service!
Best regards,
Betsomnia Casino Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.