Bestticketfares Recensioni 

ABSOLUTELY HORRIBLE EXPERIENCE – AVOID THIS COMPANY

I have never experienced such poor service from a flight booking company.

I booked my flights for £1,195.34 and received a confirmation for the booking. Before booking, I specifically spoke to a customer service representative and made it very clear that £1,195.34 was the final price I was willing to pay and that I did not want any problems or additional charges afterwards. I was assured that everything was fine and that there was nothing to worry about.

Then, just one day later, they contacted me and suddenly demanded around £2,000, claiming that there were not enough seats available.

This was extremely frustrating and completely unacceptable. I checked the flight myself and there were plenty of seats still showing as available. So I do not understand why I was being asked to pay such a huge additional amount after my booking had already been confirmed.

Eventually, I had no choice but to cancel. To make matters even worse, they charged me £338 for the cancellation.

I then booked the exact same tickets with another company for only £1,360.45. This shows just how unreasonable their demand for £2,000 was.

I feel that I was completely let down after being given a confirmed booking and reassurance by customer service. The whole experience caused unnecessary stress, wasted my time and cost me £338 in cancellation charges.

Absolutely terrible customer service. I would never use this company again and I strongly recommend that other customers think twice before booking with them.

⭐ 1 star is already too generous.

Their site is a scam they will call you they will send you an email or call you claiming that your dates were flexible and that you agree to it in their terms and conditions you either pay the agree to pay more money or you have to go along with flexible dates for your flight it is a complete scam and they do not charge your car do not agree to the higher faree and cancel your credit card

I strongly advise avoiding TheBestTicketFares at all costs. I booked flights for my family of six and paid £2,601.20 in full. After taking my money, a representative (Imran) called to say the seats I had paid for were "unavailable."

Instead of automatically refunding me, they tried to force me onto a completely different flight from a different airport, demanding an extra £1,800. When I refused to pay the extortionate surcharge and simply asked for a refund, the representative became incredibly aggressive. I was told that if I didn't pay the extra money, I would forfeit my original £2,601.20 completely. The representative also resorted to unacceptable personal and discriminatory comments during the call.

They appear to advertise cheap prices on search engines (Jetcost) to get your payment details, only to hold your money hostage while demanding massive hidden surcharges. I have reported them to Trading Standards and am retrieving my money via my bank. Do not risk your money or your holiday plan with this company.

Caution! Fraud website! They do not forward the money to the airline, and the ticket gets automatically cancelled. Then they claim that the flights were overbooked, even though you can still book them everywhere else.

Obviously a scam. Doesn't redirect to airline websites.

Wish I could give no stars … paid 1700 for flights to Phuket but no flights no boarding pass just them calling saying the price went up and I had to pay more another 1200 more or lose my money .. they are refusing a refund I’m starting legal proceedings

Deceptive practices!! Wish I read the reviews first!! Booked a ticket to Reno from Seattle last night and paid $123 and thought I got a great price, through comparison shopping online website cheap tickets. The next morning I see in my email BestTicketFare wants me to call in about my paid ticket to let me know that price is not for the date I selected but for 10 days later. I had taken a picture of my confirmation #, date of travel, where to and from where which clearly specified the date I selected and needed. They LURE people to pay the lower price which is VERY DECEPTIVE and then email and call to tell you cannot travel for that price on the date you need to travel. I ended up paying $241 for a one way ticket to Reno and saw that I could have booked my own ticket on Southwest for $198 myself. I told the agent on the phone I could see they over charged me by $40. Their response was because I could not travel a different date for the lower price l originally paid which was also non-refundable, it was their courtesy to change my ticket to a Southwest flight from United airlines and paying all the transfer fees. I will never again go through cheap tickets which is also BestTicketFare! Despicable and Deceptive!!

BestTicketFare uses deceptive practices to force use of their "service" and threatens additional fees to coerce use of their "service"
The "NOTE" that the purchase may be changed is located in a location that does not appear when you are choosing the flight
Customer Service rep is "nice" but does not provide the flights desired.
The flight choosen was changed to a month out. NOT acceptable

They are scamming people of their money. Bad for business. They booked me a flight for $1100 dollars then a few days after they called and say that the airline cancelled the flight and if I wanted that same flight, I would have to pay additional money. I told them to return my money, they said there is no refund. I had to pay them USD 2598.99. dollars for the same flight I booked before. They promised to send me back two hundred and ninety something dollars from my $1100. I am still waiting for.

Dear Francis,

We hope this email finds you well.

We are reaching out to you regarding your flight booking with reservation number BTZWCZ. It has come to our attention that your booking is currently on hold due to some pending actions.

We have made several attempts to contact you using the phone number provided in your reservation, but unfortunately, we have been unable to reach you. It seems that the number may not be reachable at the moment.

To proceed with your booking and ensure a smooth travel experience for you, we kindly request you to reach out to us at your earliest convenience. You can simply give us a callback on our toll-free number: +1-877-369-2144 . Our dedicated team is available round the clock to assist you with any queries or concerns you may have.

Rest assured, we are committed to providing you with excellent service and ensuring that your travel plans are taken care of seamlessly.

If you require any further information or assistance, please do not hesitate to contact us using the provided number. We are here to help in any way we can.

We look forward to hearing from you soon and resolving any outstanding issues regarding your booking.

Warm regards,
Support Team
bestticketfare.com

Please find below the flight itinerary for the listed passengers. Kindly review all details carefully to ensure accuracy. If the details are correct, we kindly request that you confirm by replying to this email. This confirmation will authorize us to process the payment using your credit card for the total amount of USD 2598.99. This payment includes all applicable airfare, taxes, and service fees necessary for finalizing the reservation.

This company flies as close to bait and switch tactics as it can and still be on the right side of the law. I booked a flight based on my needed dates and times and was pleased the price advertised was a reasonable bargain. An hour later, I was told the flight only had flying standby available, but if I was willing to pay another $130 or so, they could provide me with a "guaranteed" seat. When I demanded a refund, the representative kept telling me the airline already had my money and I needed to pay the extra to not lose the money I had already charged to a credit card. I refused, and kept refusing, backing my argument up with the fact that the seat was never available at the advertised price to begin with. I got off the phone and immediately called my credit card company. Bestticketfare.com had not put the charge through so I canceled the card. It was unbelievable and I can't say strongly enough, do not use this company to book what seem like bargain flights. Scam, scam, scam but they wrote the small print just well enough to apparently stay in business.

Same as just about everyone else . Booked a flight and within half an hour got a call telling me it was non refundable and there were no seats left at the booked price. Tried to upcharge me an additional $400 on a flight I could get direct with the airline for much less. STAY AWAY AND BOOK ELSEWHERE THESE PEOPLE ARE CROOKS !!!!

My wife did a booking on this rabish website for a good price ( trap) and she got a confirmation email that the booking is successful, however next day received a call that this booking is on hold and might not be approved or could be denied by the airline, so either we need to pay unbelievable extra price or keep it on hold and might not be confirmed. Besides they do not refund.
Wish we’d have read these reviews before we selected them. it looks it has been going on for a while
I am sure this is a scam website or fraud.

I made a reservation, and customer service called me about two hours after it was made and said that the flight was overbooked and I had the following options. 1. upgrade my reservation to first class at an unbelievable cost. 2. Change my flight to a different time at a much higher cost. 3. Fly out a week later at the same cost. or 4. cancel my reservation and lose my ticket cost (154.00) and pay a cancelation fee of 75.00. Do not use this company.

KINDLY NOTE - BestTicketFare.com is a SCAM.

They advertise cheap fares, but it's a scam. They bait you into booking seats that are not available. This is their process and how they run the scam.

a) They promise a call within 24 hours to confirm your ticket. Which never happens.
b) If you call them, they tell you that "You are on the waitlist".
c) The ticket will be available 24 hours before departure. However, there are restrictions on the availability of tickets. If they can't book your dates, they will provide you with other dates. That's their promise.
d) They charge you a huge fee for keeping you on the waitlist, in case you wanted to cancel. Which anyone would, considering that the ticket isn't confirmed.
e) Their customer service has Hank and Kiara Smith, who are just faking their accent.

SCAM SCAM SCAM don't do it go to a legit carrier fraudulent oversea company India.

Bait and Switch!!! Really good price found - BUT no amenities!?!? (Carry on, checked bag, meals, etc). Got a call telling me about these restrictions; offering another flight for more money. Wish I’d read the reviews before I selected them.

ABSOLUTELY SCAM!! If you don’t care to lose your money, don’t care if can get tickets, use them.

SCAM DO NOT USE
NOWHERE IN THEIR WEBSITE DOES IT SAY THAT YOU CAN'T BRING LUGGAGE I BOUGHT 6 TICKETS AND LATER WAS TOLD THAT I CAN'T BRING LUGGAGE OR A CARRY ON, BUT THEY COULD UPGRADE ME FOR JUST A MERE AMOUNT OF 967 PER TICKET FOR 6 PEOPLE ON TOP OF THE TICKET I HAD ALREADY PURCHACED.

To echo all the other reviews, this company is a complete scam. It seems like you're getting a great rate to fly, but you never get a boarding pass. They just take your money. The fact they haven't been shut down is a reflection on getting rid of regulations. Apparently, it's back to the wild west where scammers can sell snake oil to cure your cancer.

I booked a roundtrip from Dallas to Philadelphia on 01-17-25 for travel on 01-24-25 with a return on 02-07-25.

After looking their booking screen over from top to bottom, there was nothing seen that raised concerns, so I booked and paid in full for the roundtrip airfare.

Instead of receiving a confirmation for the ticket, instead Bestticketfare.com reflected a notification of "Your Booking is in Progress", along with a booking ID.

I watched the notification for about 30 minutes to see if it would change to "Booking Confirmed". It did not!

I called the 800 number to ask why that was.

These cheats use a "bait and switch" approach by first telling you the ticket is greatly discounted and as such, the traveler is basically considered a "standby", meaning you do not have a confirmed flight, you do not receive an e-ticket, and you do not receive a boarding pass.

They tell you that you will receive your e-ticket by email 24 hours before the flight to print and take with you to the airport, but no boarding pass is issued.

They then tell you that your booking is subject to availability of seats on your flight ... on the day of the flight!!!

They do their best to try and make you feel this is "normal", which it is anything but!

They then attempt to upsell you to a higher priced ticket in order to receive a confirmation, e-ticket and boarding pass. These upsell options always involve lengthy, multi-hour layovers in connecting cities and they try to get you to agree to changes in flight date and times as well.

They tell you the ticket you've already purchased is non-cancellable and the money sent to them will not be refunded, even though I called them 30 minutes after "booking" the flight through their site. These people are the biggest scammers on earth!

AVOID THIS COMPANY AT ALL COSTS ... YOU WILL BE EXTREMELY DISAPPOINTED IN THEIR "SERVICE" ... PLUS GET RIPPED OFF IN THE PROCESS.