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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The best tanning place in Gerrards cross and surrounding area. Only place I’ll use. Amazing beds, highly maintained, changed often. Clean and tidy place. Lovely staff. Really good price. Highly recomm... Leggi di più

Valutata 5 stelle su 5

My collaboration with Best Sunbeds Ltd goes back to 2017, when I opened my first salon, and later two more. From day one, I received tons of advice on how to open a stable business that lasts,... Leggi di più

Valutata 5 stelle su 5

Fantastic support from day one . Pockets loaded with experience where team At Bestsunbeds are always on top of things if needed . It’s very hard these days to find a proper Supplayer with hight custom... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Have had nothing but positive experiences with this company they helped us out hugely when first setting up our salon. Due to having a bad experience with another company these guys enabled us to ope... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di prodotti di bellezza
  2. Centro abbronzatura
  3. Centro spa

Scritti dall'azienda

Best Sunbeds Ltd is the UK’s trusted supplier and official distributor of professional and commercial sunbeds, tanning equipment and beauty supplies. Based in High Wycombe, we provide nationwide delivery, installation, maintenance and rental of commercial sunbeds for tanning salons, gyms, SPAs and beauty studios across the United Kingdom. Our mission is to help every client create a successful, safe and profitable tanning business. As direct importers from leading European manufacturers such as Ergoline, megaSun (KBL), Luxura, Opal Fitness and Fanatic, we offer competitive prices on both new and refurbished sunbeds. Each unit is installed by our certified technicians and backed by comprehensive after-sales support. Beyond equipment, Best Sunbeds Ltd is also the exclusive UK distributor of Fame Tan and QL Tan indoor tanning cosmetics, developed to deliver visible results and excellent retail margins. Our in-house brand Fanatic Tanning Lamps guarantees outstanding tanning performance and reliability. We are proud members of The Sunbed Association (TSA) – the official UK organisation promoting responsible tanning and high industry standards. Our clients benefit from expert advice, manufacturer-trained engineers and fully compliant installations. With over a decade of experience, a well-stocked UK warehouse and dedicated technical support, Best Sunbeds Ltd is your reliable partner for sales, service and rental of professional tanning equipment throughout the UK.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

38 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Best and highest quality tanning…

Best and highest quality tanning equipment company , I have been cooperating with this company for several years and I am very satisfied with their services, very professional and friendly

4 gennaio 2024
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Risposta di Best Sunbeds

Thank you so much for your kind words and long-term trust. We are really happy to hear that you are satisfied with our tanning equipment and the professional service our team provides.

At Best Sunbeds Ltd we take great pride in delivering high-quality commercial sunbeds and friendly support to all our clients across the UK. It means a lot to us to have your continued cooperation and recommendation.

Valutata 5 stelle su 5

I am dealing with this company for over…

I am dealing with this company for over 6 years and they have been nothing but supportfull and helpful in buying. I understand that the tanning industry is difficult and sometimes you need to wait for an engineer a couple of days but Bestsunbeds have never let me down.

6 dicembre 2023
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Risposta di Best Sunbeds

Thank you so much for your continued trust and kind words. We really appreciate your understanding and loyalty over the years.

At Best Sunbeds Ltd we always do our best to provide reliable sunbed service and professional support, even when the tanning industry brings challenges. It means a lot to us to know that you have been happy with our tanning equipment and customer care for more than six years.

Valutata 1 stelle su 5

Worst company ever faulty beds!!!!!

Worst company you could possibly ever go to with faulty beds not worth what you pay. Under warranty but that horrible Paul argues with you and won’t send anyone out. I’ve had messages ignored and had to pay others to fix the beds that are under warranty. Everyone I’ve spoke to says stay away from this company wish I knew that before I gave them £13,000 of my money for beds that are worth about £5000. Honestly stay away.

2 maggio 2023
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Risposta di Best Sunbeds

We are very sorry to hear that you feel disappointed with your experience and we truly regret that things did not go as you expected. At Best Sunbeds Ltd we always try to resolve every issue as fairly and quickly as possible.

In this case, our records show that the warranty terms were not fully met, which unfortunately limited the level of support we could provide under the manufacturer’s conditions. However, we still offered technical assistance and advice to help find a solution.

We never ignore our clients intentionally and we are always open to discuss any matter directly. If you would like to review this situation again, please contact us so we can go through the details together.

Valutata 5 stelle su 5

I have received excellent advice and…

I have received excellent advice and service I would not use anyone else now ! Thank you Best Sunbeds !

18 dicembre 2019
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Risposta di Best Sunbeds

Thank you so much for your kind words and trust. We are really happy to hear that you were pleased with our advice and service.

At Best Sunbeds Ltd we always aim to provide professional guidance and reliable tanning equipment to help our clients achieve the best results. We truly appreciate your support and recommendation.

Valutata 5 stelle su 5

Only positive experience which this…

Only positive experience which this company. The most professional sunbed technicians I ever met in my 6 years experience in tanning industry. Thank you.

20 settembre 2019
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Risposta di Best Sunbeds

Thank you so much for your kind words and positive feedback. We are really pleased to hear that you value the work of our sunbed technicians and the level of service provided.

At Best Sunbeds Ltd we take great pride in offering professional tanning equipment service and support across the UK. It truly means a lot to receive such appreciation from someone with experience in the tanning industry.

Valutata 5 stelle su 5

Best sunbeds

Great company, very professional and fantastic equipment from new high quality sunbeds.
With a excellent installation team. Highly recommend using this company.

16 settembre 2019
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Risposta di Best Sunbeds

Thank you so much for your great feedback and recommendation. We are really happy to hear that you are pleased with your new sunbeds and with the work of our installation team.

At Best Sunbeds Ltd we always aim to provide high-quality commercial tanning equipment and professional service to every client across the UK. Your support truly means a lot to us.

Valutata 5 stelle su 5

We just had sunbeds delivered from…

We just had sunbeds delivered from them. Very good quality beds and proffesional installation team.

26 luglio 2019
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Risposta di Best Sunbeds

Thank you so much for your kind feedback. We are really happy to hear that you are pleased with the quality of your new sunbeds and with the work of our installation team.

At Best Sunbeds Ltd we take pride in providing reliable sunbed delivery and installation across the UK and helping our clients get the most from their new commercial tanning equipment.

Valutata 5 stelle su 5

THANK YOU DEE AND PAUL!

By far the best company and installers in the UK. No other companies come close to this companies formalities, communication level and need to please their clients. I’ve used other companies in the UK and in Europe and best sunbeds completely eclipse the competition.

I called them during peak season and wake them to install a brand new sun bed and with a 72 hour period they came straight to our store and completed the most seamless install of our new ergoline Avantgard.

“Dee” has also been incredible in finding spare parts for our 13 sunbeds across the south coast, and she’s always gone and beyond in making sure that our beds are in good working condition.

5 luglio 2019
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Risposta di Best Sunbeds

Thank you so much for your incredible and detailed review. We are truly grateful for your trust and kind words about our installation team and about Dee’s ongoing support.

At Best Sunbeds Ltd we are proud to offer professional sunbed installation and reliable tanning equipment support across the UK. It is great to know that your new Ergoline Avantgarde was installed smoothly and that our team could assist with spare parts for your salons on the south coast.

We genuinely appreciate your continued cooperation and recommendation. It is always a pleasure to work with clients who share our passion for professionalism and quality.

Valutata 5 stelle su 5

I Have had very positive experiences

I Have had very positive experiences. I had good, kwoledgible advise from Dee and Pawel. I have set up a business with amazing beds that are loved by my customers. i have very good quality beds.
I have been treated very well and when ever I have had any questions or minor problems I have had them dealt with by the team. All the engineers are extremely knowledgeable and thoruough.

5 luglio 2019
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Risposta di Best Sunbeds

Thank you so much for your kind and detailed review. We are really happy to hear that you are pleased with your sunbeds and that your customers are enjoying them too.

At Best Sunbeds Ltd we always aim to provide the best advice, reliable sunbed installation and support, and high-quality commercial tanning equipment to help new businesses succeed.

It means a lot to know that you value the work of Dee, Pawel and our engineers. We truly appreciate your trust and look forward to supporting you as your salon continues to grow.

Valutata 5 stelle su 5

Have had nothing but positive…

Have had nothing but positive experiences with this company they helped us out hugely when first setting up our salon. Due to having a bad experience with another company these guys enabled us to open our shop on time and even installing and fixing beds not bought from them. We have used them ever since with no problems from buying beds to products would highly recommend

4 luglio 2019
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Risposta di Best Sunbeds

Thank you so much for your wonderful feedback and continued trust. We are really happy that we could help you get your tanning salon open on time and support you after your previous experience with another company.

At Best Sunbeds Ltd we always aim to provide complete sunbed installation and repairs, even for equipment not originally purchased from us, because we believe in helping our clients succeed.

We truly appreciate your recommendation and look forward to many more years of cooperation with you and your salon.

Valutata 5 stelle su 5

I have recommend,i purchased all of my…

I have recommend,i purchased all of my sunbeds from the best sunbeds,my experience was great and still i am dealing with some other things .dee and pawal both really great in dealing with me even sunbeds are really amazing .

29 giugno 2019
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Risposta di Best Sunbeds

Thank you so much for your kind words and recommendation. We are really happy to hear that you are pleased with your sunbeds and that working with Dee and Pawel has been a positive experience for you.

At Best Sunbeds Ltd we always aim to deliver high-quality commercial tanning equipment and provide friendly, professional customer support every step of the way. We truly appreciate your trust and continued cooperation.

Valutata 5 stelle su 5

Excellent service, the best sunbeds, tubes & products

I have used Best Sunbeds for a few years now. I have bought beds from them, creams and I always retube all my beds with them. I have always found them really friendly and professional and they provide the very best in products, beds & tubes. I find them extremely knowledgable of the tanning industry & always very helpful. I highly recommend Best Sunbeds.

20 giugno 2019
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Risposta di Best Sunbeds

Thank you so much for your lovely review and continued trust over the years. We are really happy to hear that you are pleased with our sunbeds, tanning creams and retubing service.

At Best Sunbeds Ltd we take great pride in offering the highest quality tanning equipment and expert advice to help salons get the best results. Your recommendation truly means a lot to our whole team.

Valutata 5 stelle su 5

I am expanding the business and i…

I am expanding the business and i decided to use Best Sundbeds again. They guided me from day 1, always had the time and patience. Can't recommend enough

14 giugno 2019
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Risposta di Best Sunbeds

Thank you so much for your continued trust and kind words. We are really happy to have supported you once again with your business expansion and to know that our advice and patience made a difference.

At Best Sunbeds Ltd we always aim to help our clients grow by providing reliable commercial sunbeds and professional guidance from day one. Your recommendation truly means a lot to us.

Valutata 1 stelle su 5

DO NOT USE THIS COMPANY!

DO NOT USE THIS COMPANY!!
We have had nothing but problems with best sunbeds since the installation date of our sunbeds in march and these problems are still on going! the sunbeds have constant problems still yet to be resolved by best sunbeds even after them visiting 4 times to try and resolve them which they clearly can not do! They always have an excuse as to why somethings is not working and its usually blamed on us they do not take any responsibility for themselves. they caused damage to our premises when installing our sunbeds apparently because there was limited space, yet we was told before they arrived we could put up our cubicles for the beds to go in before then after was told we shouldn't have and this is why damage was caused? wires were left hanging every where and just a mess in general they only tided them up on there last visit to us a couple of weeks ago. Even though we ordered 2 of the same models of laydown beds they seem to be slightly different. one of them does not play music when plugged into the radio like we was told it would. the other water spray does not work as well as the other and the hood of the bed does not lock on one of them but does on the other so the acrylic can not be held up, we was not shown how to use the sunbeds once installed or sent any manual until asked. It has become apparent that you also need a pin to get into the service menu of the beds this has not been given to us and we have emailed them twice asking for it and we are now just being ignored. they do not know what they are doing and make ALOT of mistakes we was told we had only paid £7200 of our deposit when we had actually payed £7300 we had to check our bank statements to prove this as they were adamant we had not payed that much then no apology when they realised we were correct. they are no longer acknowledging our emails they just keep calling and emailing us for there money we are holding back due to not having fully working sunbeds. we have now lost our faith in them and are having to pay another company to come in to resolve the issues for us once and for all. We have never had so much stress caused from one company its awful! If I listed all the problems we have had I would be here forever! all very similar to there bad reviews already submitted so its clearly not a one of thing you can also see from there replies that them blaming the customer for there problems is also a regular occurrence! YOU NEED TO START TAKING RESPONSIBILITY! We wish we could give the beds back and go else where!

11 giugno 2019
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Risposta di Best Sunbeds

We are very sorry to read that you have been disappointed with your experience and we completely understand your frustration. This is certainly not the level of service we aim to provide at Best Sunbeds Ltd.

Our service records confirm that our engineers have visited your site several times since installation to address the reported issues and we genuinely regret that these visits have not yet met your expectations. We have also been in regular contact to try and find a satisfactory resolution and remain committed to doing so.

We would really appreciate the opportunity to review this case once again directly with you so we can bring it to a proper conclusion. Please contact our customer support team or call so that a senior technician can assist you personally.

Valutata 5 stelle su 5

Tanning studio

I started my Buisness nearly 3 years ago and decided to go with this company Best Sunbeds they installed 3 beds for me and I recently just had my 4th bed installed by these guys. On their most recent visit with the new bed my room was slightly different to the other rooms causing the chimney for the ventilation not to fit, after speaking to the lovely dee they immediately made a temporary one for me then returning a week later with a new one free of charge bearing in mind my salon is in Wales. I always order all my stock creams etc with best beds and will continue to do so as their products sell really well at my salon. I have had a few problems and things I’m unsure of but don’t all Buisness’s but they are always at the end of the phone to sort it out would definitely recommend dee paul and the rest of the team if you was considering opening up a Tanning studio 😀

16 maggio 2019
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Risposta di Best Sunbeds

Thank you so much for your amazing and detailed review. We are really happy to hear that you have trusted Best Sunbeds Ltd from the very beginning and that your new sunbed installation went smoothly in your salon in Wales.

It is great to know that our team could help with the ventilation system and that Dee and Pawel were able to find a quick solution for you. We truly appreciate your continued trust in us for both tanning equipment and tanning products, and it means a lot to hear that your customers love them too.

Thank you again for your kind words and recommendation. We are always here to support you and your growing tanning studio whenever you need us.

Valutata 5 stelle su 5

Thumbs Up From Camden Tan

Had an excellent experience from start to finish with all at Best Sunbeds Ltd. Dee was so helpful and informative when we needed advice on which beds were most suitable for our salon. There was no hard sell or pressure to take the ‘most expensive’ equipment. We spoke to a few companies and Best Sunbeds got our vote!!
We ordered 4 beds in all.
We had a complete nightmare with our 3phase upgrade, but Dee was always on hand to offer advice and reassurance. We were never charged extra for the ever changing installation dates and when the guys came to install the beds, they were very professional and courteous.
When ones of the beds had a problem with the LEDs, they sent an engineer next day at no extra cost to resolve the issue. Perfect.
We have ordered creams and accessories since, all with no problems whatsoever.
We would definitely recommend Dee and the whole team at Best Sunbeds to anyone considering opening a salon or upgrading their equipment.

15 maggio 2019
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Risposta di Best Sunbeds

It is a pleasure to work with you:)

Valutata 1 stelle su 5

AVOID THIS COMPANY AT ALL COSTS! FRAUD

AVOID THIS COMPANY AT ALL COSTS!!

BULLIED INTO SENDING PAYMENT TO THIS COMPANY FOR OVER PRICED FAULTY BEDS

LORRY ARRIVED AT MY SALON WITHOUT PAYMENT MADE, PRESSURED INTO SENDING PAYMENT IMMEDIATLY AS THE ENGINEERS WERE ALREADY HALF WAY THROUGH BUILDING THE BEDS IN MY SALON

• BEDS ARE 14 YEARS OLD
• OLD TUBES IN ONE BED
• ISSUE WITH THE BED WHICH HAS MADE TWO BULBS NOT WORK WHICH WAS INFORMED THAT THIS IS DUE TO FAULT WITH BED NOT THE BULBS
• LEFT WIRES HANGING
• DIRTY SUNBEDS
• OLD DIRT BUILD UP EVERYWHERE ON THE BEDS
• VENTS WERE ATTACHED POORLY TO THE SUNBEDS BY THE ENGINEERS - ONE VENT DRILLED IN AND THE OTHER VENT TIED TO THE BED

• NOT FIT FOR PURPOSE
• ENGINEERS LEFT MY SALON AGREEING THE VENT THAT WAS FITTED BY INDEPENDANT COMPANY WAS FINE - TO LATER LEARN THAT THEY WERE NOT ADEQUATE AS THE BED KEPT CUTTING OUT DUE TO POOR VENTILATION

DO NOT PURCHASE FROM THIS COMPANY

AS SOON AS THEY HAVE YOUR MONEY THEY DO NOT WANT TO KNOW

19 febbraio 2019
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Risposta di Best Sunbeds

Client contacted us asking for a help to deal with the company that they entered an agreement with. When the matter was resolved the client decided to rent two sunbeds from us. Units were delivered but after nearly 3 weeks client realised that the beds are different brand and demanded for us to remove them even though all documents were in place. As we do have legally bound agreement we were trying to find a solution but instead we were served with the law suit. Despite the fact that the matter is being handled by legal representative, three man came at our premises after working hours. Those same 3 man returned following morning to express their demands. Since then we have received number of calls, messages and intimidating emails.

Valutata 1 stelle su 5

if something faulty with there bed then…

if something faulty with there bed then there not willing to fix under warrenty
unless you pay and claim its your fault not theres beware

10 luglio 2018
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Risposta di Best Sunbeds

This review was also posted on Google and was changed by the owner to 5 star. Thank you

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