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Bestofbeauty Recensioni 

5
•
TrustScore 3 su 5

2,8

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Informazioni di contatto

2,8

Nella media

TrustScore 3 su 5

5 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,8

Tutte le recensioni

(5)

2 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Absolute joke of a company...taking…

Absolute joke of a company...taking orders for goods they don't have then promise to send them out...after a week then just refunded the payment....AVOID AT ALL COST

11 dicembre 2025
Non scritta su invito
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Risposta di Bestofbeauty

We’re sorry to hear you feel this way, however we would like to clarify that your order was fully refunded once it became clear the item was unavailable. We do not retain customer funds for products we cannot supply, and the refund was processed promptly.

While stock discrepancies are rare, they can occasionally occur due to supplier or inventory issues, and in such cases issuing a refund is the quickest and fairest resolution.

We apologise for the inconvenience caused, but we can confirm that you were not charged for any goods not supplied.

Kind regards,
Customer Support Team

Valutata 1 stelle su 5

I ordered on 10th of August a Rhode…

I ordered on 10th of August a Rhode blush from Best of Beauty.
Since i got it I realised the packaging, the smell and texture were a bit off but didn’t have the original one to compare them . I only used it on my hand and the texture was really hard to blend.
Today I bought from Sephora an original one and made the difference between them and I realised the one from Best of Beauty was a fake one how I already thought. Disappointing for the price and what I received. Most probably is an Ali Express one but sold much more expensive as the original .

10 novembre 2025
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Risposta di Bestofbeauty

We’re very sorry to hear about your experience and take such concerns seriously. We want to assure you that all our products are sourced from thoroughly vetted suppliers, and we do not sell counterfeit items.

We understand you’ve noticed differences compared to a product purchased elsewhere. Factors such as batch variations, shipping, or storage conditions can sometimes affect texture or scent. That said, we want you to be completely satisfied with your purchase. Please contact our customer service team so we can arrange a full refund and investigate the matter further.

We value your feedback and hope to resolve this to your satisfaction.

Valutata 2 stelle su 5

Its been 12 days since I ordered…

Its been 12 days since I ordered something from this shop. I have tried to email and call but no response. Strongly suspect this is a scam. Avoid.

9 agosto 2025
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Risposta di Bestofbeauty

We’re very sorry to hear about your experience. We can assure you that we are a legitimate business and take every order seriously.

It looks like there may have been a communication issue with your order. Please contact us directly at sales@bestofbeauty.shop with your order number, and we will resolve this for you immediately, whether that’s providing a shipping update or issuing a refund.

We appreciate your patience and hope to make this right

Valutata 1 stelle su 5

Selling fake Paula's Choice products

I bought PAULA'S CHOICE C15 Super Booster 20ml on 2nd July 2025 for £42. However, when I received the product I quickly realised it was a fake. I still had some PAULA'S CHOICE C15 Super Booster 20ml left (which I had bought from Paula's Choice directly) and not only was the packaging different but the serums inside the bottles were different. The real serum was orange and had a distinct scent, whereas the serum inside the fake bottle was clear with no scent.

I emailed the company, with photographs of the bottles and serum inside, and told them it was a fake. However, they just ignored me.

2 luglio 2025
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Risposta di Bestofbeauty

Thank you for sharing your feedback. We’re very sorry that your order didn’t meet your expectations. Please be assured that all our products are sourced from carefully vetted suppliers and are 100% authentic.

As noted, we have already issued a full refund for your order to resolve the matter. We kindly ask that you consider updating your review to reflect this resolution. We value your feedback and hope to have the opportunity to provide a positive experience in the future

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