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At Best Care Liverpool, our mission is simple: Care That Empowers. We believe everyone deserves high-quality, compassionate support that promotes independence, dignity and confidence while remaining in the comfort of their own home and community. Established in 2018 and regulated by the Care Quality Commission (CQC), we provide professional home care and specialist support for adults, children and young people across Liverpool, St Helens and the wider North West. From personal care and companionship to complex care, respite, live-in support, overnight care, hospital discharge and community-based support, every service we provide is tailored to the individual. Our philosophy is “We Care Like Family.” That means treating every person with the same kindness, patience and respect we would want for our own loved ones. We understand that no two people are the same, which is why we work closely with individuals, families, local authorities, NHS teams and other professionals to create personalised support that truly meets each person’s needs. Whether we’re helping an older adult remain independent at home, supporting a child with additional needs, or providing emergency care packages, our focus is always on delivering safe, reliable and person centred care. We pride ourselves on being responsive, flexible and committed to making a genuine difference in people’s lives. At Best Care Liverpool, care is more than a service it’s a commitment. Care That Empowers. We Care Like Family.
Building 1, Suit 3, WA9 5GG, ST Helens, Regno Unito
4,5
13 recensioni
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Your carers are brilliant with my 90 year old Mum who has dementia they are so careing and consider her needs they are polite and helpful nothing us a bother to them Alvin, Regi, Libby know Mum so well they always have a chat as do most of them you have a good little work force thank you so much for looking after my Mum
My dad had best care for 2 years before he passed away. He was very much happy with the staff who visited him. We are often travelling for work and sometimes we might have to check on him from different work locations. As family, we were so much at ease because they were so attentive and kept us in loop about everything- meds, shopping, his posts, collecting prescriptions and what not. Their team always leave us messages and updates. And also they gave us access to family portal to read care notes and see his calendar. We also got support for community visit and carers were arranged to even go with him for hospital visits. We really liked them and we will recommend them to anyone who is looking for support. We appreciate what they did for our dad.
Myself and my 2 daughters have this company and have done for 6.5 years we had nothing but professional care they go above and beyond to help us all I would recommend BCL to anyone that are looking for care at the highest level
Risposta di Bestcareliverpool
Thank you so much for your kind words, Lesley. It has been a real privilege to support you and your daughters over the last 6½ years, and knowing you've felt supported and never felt alone throughout your journey means more to us than words can say. Thank you for putting your trust in us and for allowing us to be part of your family's journey.
Best Care Liverpool have provided a service for my son for over 14 months now . All of the staff are on time , friendly,professional and supportive. I couldn’t recommend a great all round support service . They are now like part of the family . Highly Recommended
Risposta di Bestcareliverpool
Thank you for such a heartfelt review, Tracy. Hearing you say we've become like part of the family is something we'll never take for granted. It's been a pleasure getting to know you and supporting L over the last 14 months, and we're so grateful that you've trusted us to be part of your lives.
My son Amir uses this service, he has PA’s that take him out a few times a week. Amir has started to ask for PA’s by name which is amazing, mostly asking for Max and Freddie. Amir also tells me what he’d like to do when he goes out, he’s much more vocal. I’m happy when Amir is out with Best Care knowing they take good care of him, I know this as they take Amir out in the community, friends and locals have seen them out and tell me how caring and attentive they are with Amir. They take Amir, swimming, shopping, on trains and buses which I don’t do as I drive. I recommend them 100%
Risposta di Bestcareliverpool
Thank you so much for your lovely review, Delal. Reading that Amir now asks for Max and Freddie by name and is telling you what he'd like to do on his days out really made us smile. Seeing him grow in confidence and enjoy getting out into the community is so rewarding, and knowing you feel reassured whenever he's with us means the world to us. Thank you for trusting us to be part of Amir's journey.
I truly enjoy working for Best Care Liverpool as a Snr Healthcare Assistant. The management is very supportive, and I always feel valued as part of the team. We receive excellent training and are well equipped to provide high-quality care. There are also great opportunities for professional growth and development. I highly recommend this workplace to anyone looking for a supportive and rewarding career in care.
Risposta di Bestcareliverpool
Thank you so much for your kind review. We're really pleased to hear you've had such a positive experience with us. Supporting our team is just as important as supporting the people we care for, so it's great to know you feel valued and supported. Thank you for all your hard work and dedication we're proud to have you as part of the Best Care Liverpool family.
The carers are very patient,kind and always considerate to client they are very considerate of their dignity and privacy nothing is too much trouble and i cannot praise their efficency enough
Risposta di Bestcareliverpool
Thank you so much for your kind words. Knowing you feel treated with kindness, dignity and respect means the world to us. We'll make sure your lovely feedback is shared with the team they'll really appreciate it. Thank you for trusting us with your care.
My Journey with Best Care Liverpool Ltd
I have been working with Best Care Liverpool Ltd (BCL) for the past three and a half years, and it has been one of the best decisions I have ever made.
When I first joined the company, I was completely new to the care sector. Naturally, I was nervous and lacked confidence, but the support I received from the very beginning was incredible. I received a thorough induction, excellent training, and the opportunity to shadow experienced carers until I felt confident to work independently. The reassurance, guidance, and encouragement I received helped me grow into the confident and compassionate carer I am today.
Over the years, I have developed both personally and professionally. One of my proudest achievements was being recognised as Carer of the Month, which made me feel valued and appreciated for the dedication and hard work I put into caring for our service users.
The management team is approachable, supportive, and always willing to listen. They genuinely care about their staff and are always available to offer advice, encouragement, and support whenever it is needed. I have always felt respected and appreciated as part of the BCL family.
I am currently working towards my NVQ Level 3, and I am grateful that the company encourages career progression and continuous learning. BCL believes in helping its staff achieve their full potential.
The most rewarding part of my role is knowing that I make a real difference in people's lives every day. Seeing a smile on a service user's face and knowing they feel safe, respected, and well cared for gives me great job satisfaction.
I would highly recommend Best Care Liverpool Ltd not only to anyone looking to build a rewarding career in care, but also to families looking for a trusted care provider for their loved ones. BCL delivers compassionate, person-centred care with dignity, respect, and professionalism. If you are looking for a company that genuinely cares about both its staff and the people it supports, BCL is the place to be.
Risposta di Bestcareliverpool
Thank you so much for taking the time to share your journey with Best Care Liverpool. Reading about your growth over the past three and a half years is incredibly rewarding. We're delighted that you've felt supported throughout your career and that you've been able to develop both personally and professionally. Congratulations on your Carer of the Month recognition, and we wish you every success as you continue working towards your NVQ Level 3. Thank you for your dedication, compassion, and the difference you make every day. We're proud to have you as part of the Best Care Liverpool family.
Company from africa. Our culture Our family. Keep it up children of africa. This is used.One family we can make it. We learn everyday
Risposta di Bestcareliverpool
Thank you so much for your thoughtful words. We really appreciate what you said about family and culture, because caring for one another and treating people with kindness is something that brings us all together, no matter where we come from. We're grateful to have you as part of the Best Care Liverpool family.
I’ve been working at Best Care Liverpool for the past two years, and it has been an incredible experience. The management team are supportive, approachable, and genuinely care about both their staff and service users. My colleagues are amazing, and we work together as one team to provide the highest standard of care. The service users are wonderful, and it is a privilege to support them every day. The positive, welcoming atmosphere has made Best Care Liverpool feel like a second home, and it never feels like I’m going to work. I highly recommend Best Care Liverpool to anyone looking for high-quality care or a rewarding place to work. Thank you to everyone for making the past two years so enjoyable and fulfilling.
Risposta di Bestcareliverpool
Thank you so much for sharing your experience with us. It means the world to know that BCL has become a place where you feel supported, valued and at home. We're incredibly grateful to have you as part of our team, and thank you for everything you do to make a difference in the lives of the people we support.
Exerllent service , so patient with clients and also make sure every client is comfortable and happy
Risposta di Bestcareliverpool
Thank you for such a lovely review. It's wonderful to know our team helped you feel comfortable and cared for. Creating a positive experience for every person we support is something we're incredibly proud of, so your feedback really means a lot.
Positive workplace.
Safe environment.
Team work
Good career building.
Risposta di Bestcareliverpool
Thank you for taking the time to leave us a review. It means so much to know you've found BCL to be a positive and supportive place to work. Wishing you every success as you continue to grow with us.
I've been working at Best Care Liverpool for 4 years now, and it's been a genuinely great place to work. What stands out most is how well the management team looks after the people we care for — it's clear that quality of care is a real priority here, not just a box to tick. They also take good care of their staff, and I've always felt happy, comfortable and supported in my role. The training is thorough and ongoing, and there's always support there when you need it. I'd recommend BCL both as an employer and as a care provider.
Risposta di Bestcareliverpool
Thank you so much for this, it honestly means a lot to us.
It's been a pleasure having you as part of the team over the last four years. Knowing you've felt supported and happy here is exactly what we hope for, because we believe that when our team feels valued, the people we support receive the very best care.
Thank you for everything you do every day. We really appreciate having you as part of the Best Care Liverpool family.
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