We were very impressed with the quality of the furniture we bought and we liked the fact that there were alternative handles to choose from. The furniture was really well packaged and delivered in... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Great experience overall! I saw these chairs on Next website and reverse image searched to find them on sale with you, 'saving' me 50% in costs. Ordered and delivered to Scotland (Sunday) within 5 day... Leggi di più
L'azienda ha risposto
Ordered a headboard for the bed. It was my first time ordering from here and I’m always sceptical ordering from somewhere new. I was very pleasantly surprised with how easy it was to order and how wel... Leggi di più
L'azienda ha risposto
This is the 2 nd order I have placed with Bentley Designs Outlet , having previously ordered a dining table and chairs. When looking to replace some more furniture I looked no further than Bentley. Or... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Bentley Designs is one of the UK and Ireland’s leading suppliers of quality furniture. Enjoy unbeatable savings on premium, end-of-line, ex-display, and returned products at the Bentley Designs Outlet. Experience quality at clearance prices, brought to you by one of the market’s most trusted brands.
Informazioni di contatto
Unit A1 Symmetry Park, Morrell Way, OX26 6GF, Bicester, Regno Unito
- 020 8833 7500
- info@bentleydesignsoutlet.com
- bentleydesignsoutlet.com
4,9
Eccellente
235 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent Customer Service and Aftercare - Five Star Service! ⭐️⭐️⭐️⭐️⭐️
Bentley Designs Outlet are an excellent company to deal with and have provided me with one of the best buying experiences ever.
I purchased a Single Shiny Nickel Headboard back in May and was delighted with the quality and overall finish. However, in late October, I discovered that one of the krystal finials had come loose due to a lack of glue holding it in place. After discovering the fault, I contacted the customer service department and dealt with Ryan Joyce, the Marketing & eCommerce Administrator, and couldn't have wished for better service from him. After extensively investigating the fault and being extremely apologetic, Ryan went above and beyond to ensure my issue was dealt with in an appropriate and timely manner. Replacement finials were swiftly posted to me and are now safely fixed to my headboard.
Ryan provided me with outstanding customer service and a level of aftercare rarely found in today's shopping experiences, for which I am incredibly grateful.
I would have absolutely no hesitation whatsoever in recommending Bentley Designs Outlet to any prospective customer. ⭐️⭐️⭐️⭐️⭐️
Thank you so much, Ryan! 😃
1 novembre 2024
Non scritta su invito
Risposta di Bentley Designs Outlet
Hi,
Thank you for sharing such a detailed and kind review!
We’re so sorry for the initial issue with the finial, but we're glad Ryan could resolve it quickly for you.
Your kind words about our service mean a lot, and we’re grateful for your recommendation.
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
Peppercorn oak table and sideboard
Brilliant service and table and sideboard are gorgeous. Delivery guys unpacked and built the furniture with ease. Really prompt, they took such care whilst building and I was very impressed. Wouldnt hesitate to recommend. The outlet has some amazing offers and quality of the furniture is outstanding.
29 ottobre 2024
Non scritta su invito
Risposta di Bentley Designs Outlet
Hi,
Thank you for your kind words! It’s fantastic to hear that everything from service to assembly met your expectations.
We're grateful for your recommendation and thank you for kind words.
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
Great experience
Really easy website to use and order. Order was processed and delivered very quickly with lots of communication as to delivery date and time. Really pleased with the furniture.
25 ottobre 2024
Non scritta su invito
Risposta di Bentley Designs Outlet
Hi Susan,
Thank you for your feedback & kind words!
We’re so glad you found our website easy to use and that the delivery process was smooth. Enjoy your new furniture, and thank you for choosing us!
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
Chair arrived quickly, condition as described.
I needed an extra dining chair and wanted one that would be a close match for my existing set. The one on Bentleys website looked the same, so i ordered it. The photos on the website highlighted some small defects and having received the chair i can confirm they are no worse in real life. The delivery was pretty quick and i had excellent communication from both Bentleys and their delivery partner Furdeco at all stages.
The only minor niggle i have is that the chair was quite dirty/dusty when it arrived. It was packaged well so that can’t have been the delivery company’s fault. Being that the chair was a wipeable leather, it was no big deal in my case. I might think twice about ordering fabric covered furniture from them though.
25 ottobre 2024
Non scritta su invito
Risposta di Bentley Designs Outlet
Hi Paul,
Thank you for your thoughtful review and for bringing this matter to our attention.
We’re delighted to hear that the chair you ordered was a close match for your existing set and that you found our delivery process to be efficient, with good communication throughout.
We sincerely apologise for the chair arriving dusty; since it was a clearance item and out of its original packaging, this can occasionally occur. We want to assure you that we’re actively working with our warehouse team to keep a closer eye on this matter moving forward.
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
Extraordinarily fast delivery
Extraordinarily fast delivery - less than 48 hours from online order to completed delivery! Also the delivery/construction team were excelent.
24 ottobre 2024
Non scritta su invito
Risposta di Bentley Designs Outlet
Hi Keith,
Many thanks for kind words, we really appreciate the feedback!
We're so pleased to see that you're happy with the services provided.
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
Atlanta bed
Ordered an Atlanta single bed. Unfortunately the delivery arrived with a couple of missing fittings as can sometimes be the case with flat pack furniture (irrespective of who you order from). The Customer Service team at Bentley Designs were amazing and dispatched the missing grub screws immediately. We assembled the bed last night and it looks great. Really happy with our purchase and experience. Wouldn't hesitate to buy from them again.
24 ottobre 2024
Non scritta su invito
Risposta di Bentley Designs Outlet
Hi,
Thank you for your review!
While we’re sorry to hear about the missing fittings, we’re glad our customer service team could help resolve the issue quickly. It’s great to know that you’re happy with the Atlanta single bed and your purchase overall.
We truly appreciate your feedback and hope to welcome you back soon.
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
My order came on time
My order came on time. The bed head looks good in the bedroom. The bed head were packed very well. I am happy with my purchase.
14 ottobre 2024
Non scritta su invito
Risposta di Bentley Designs Outlet
Hi Delores,
Thank you for taking the time to share your experience!
We’re pleased to hear that your order was delivered on time and that you're happy with the with the quality, packaging and how it looks in the room.
We truly appreciate your feedback and hope to welcome you back soon.
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
Wonderful online shopping and shipping experience.
Great chair and very comfortable look great with the rest of the furniture i purchased at the outlet. The service was excellent and i was consulted and considered throughout the transaction. Thank you and well done
11 ottobre 2024
Non scritta su invito
Risposta di Bentley Designs Outlet
Hi Anne,
Thank you for taking the time to share your experience!
We’re pleased to see that you're happy with your chair and that it fits beautifully with your other pieces. It’s great to know that you felt well-informed and considered throughout your purchase.
We look forward to hopefully assisting you again in the future.
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
Really nice headboard
Really nice headboard, one of the best I have seen online. Even better than I expected it to be. Great price and quick dispatch.
12 ottobre 2024
Non scritta su invito
Risposta di Bentley Designs Outlet
Hi Lawrence,
Thank you for your feedback.
We're glad to see tha the headboard exceeded your expectations!
We strive to provide great value and quick service, so it’s rewarding to hear you had a positive experience. We appreciate your support and hope to see you again soon.
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
Margot casual chair
We ordered a Margot casual chair and we are delighted with the delivered item. Excellent service from Bentley Designs and their appointed delivery company.
1 ottobre 2024
Non scritta su invito
Risposta di Bentley Designs Outlet
Hi Woolfy,
Thanks for your review. We're delighted to hear you're happy with your Margot chair and that the service from both us and the delivery team met expectations.
Appreciate you taking the time,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com
Excellent service and fast delivery
Excellent service and fast delivery. Delivery personnel were so helpful.
20 settembre 2024
Non scritta su invito
Risposta di Bentley Designs Outlet
Hi Susan,
Thank you for your review. We're really pleased to hear the delivery was quick and that the team were helpful on the day — that’s exactly what we aim for.
Kind regards,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com
Very pleased with the metal head board…
Very pleased with the metal head board good value for the money
24 settembre 2024
Non scritta su invito
Risposta di Bentley Designs Outlet
Hi Janet,
Thanks for your review. We're glad to hear you're happy with the metal headboard.
All the best,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com
Super website
Super website, Super customer service, very competitive pricing and excellent product. I am more than happy with my purchase from Bentley Designs.I would highly recommend them as the quality of their furniture and value for money is outstanding. From ordering to delivery everything was superb.Well done for offering a great service.
19 settembre 2024
Non scritta su invito
Risposta di Bentley Designs Outlet
Hi Angela,
Thank you for such a thoughtful review. We’re really pleased to hear you had a great experience from start to finish and that the furniture lived up to expectations in both quality and value.
Your recommendation means a lot — we really appreciate it.
Kind regards,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com
Excellent service
Excellent service brilliant contact updates via email and text messages
12 settembre 2024
Non scritta su invito
Risposta di Bentley Designs Outlet
Hi Allan,
Thanks for your review. We're glad the updates and communication worked well for you — it's great to know the process felt smooth and clear.
Best,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com
TOP QUALITY
FROM ORDERING THE FURNITURE, AND THROUGH TO THE DELIIVERY, VERY STRAIGHT FORWARD AND EASY, TOP QUALITY SERVICE, ALONG WITH TOP QUALITY FURNITURE, WE WISH WE HAD FOUND THIS COMPANY YEARS AGO, MANY THANKS, LINDA.
11 settembre 2024
Non scritta su invito
Risposta di Bentley Designs Outlet
Hi Robert and Linda,
Thank you for the kind words. We're so pleased to hear the whole process was straightforward and that you're happy with the quality of both the service and the furniture. Lovely to know you'd have chosen us sooner if you'd known!
Thanks again,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com
first class service
first class service. delivered on time. product perfect.
4 settembre 2024
Non scritta su invito
Risposta di Bentley Designs Outlet
Hi John,
Thanks for your review. We're really glad to hear everything arrived on time and that you're happy with the product.
Much appreciated,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com
A-may-zing in all respects
I ordered two Montreux pale oak and antique white lamp tables, delivery was sooner than originally indicated and I received them within a few days. They were extremely well packed with absolutely no damage at all which in my previous experiences of buying furniture online elsewhere is quite a rarity. Communication was excellent regarding both the order details and delivery, (Furndeco were used as the delivery partner and were also fantastic). I can't rate the Bentley Designs Outlet highly enough - oh and forgot to mention their prices beat anywhere else by a considerable amount too so win win win. The quality of the furniture is excellent, well made and solid. Highly recommended.
1 settembre 2024
Non scritta su invito
Risposta di Bentley Designs Outlet
Hi Julie,
Wow – thank you for such a fantastic review! We're so pleased to hear you were happy with every part of the experience, from the speedy delivery and careful packaging to the quality and value of the lamp tables. It's great to know our delivery partner made a good impression too.
We really appreciate your kind words and recommendation.
Many thanks,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com
Excellent Company to deal with.
Anouther great experience with Bentley Designs Outlet. My concern that my order had not been dispatched was quickly sorted out by Nick, who has been very helpful, throughout the whole process. Would definitely recommend this company.
13 agosto 2024
Non scritta su invito
Risposta di Bentley Designs Outlet
Hi Judy,
It’s lovely to hear from you again – thanks so much for your continued support! We're really glad Nick was able to help and get everything sorted quickly for you. Always a pleasure, and we truly appreciate the recommendation.
Take care,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com
Great Quality, Great Value, Fast and Friendly Delivery
I ordered a Turin coffee table from Bentley Designs.
My ordered arrived 3 days later about 3 days earlier than expected.
Delivery was to a room of our choice for no additional charge which was great as the box weighed about 37 kgs. The delivery company emailed me the day before with a 3 hour delivery window and text me on the day with a 1 hr delivery window. The delivery drivers were very friendly and very careful.
The table arrived almost completely assembled and we only had to attach the handles. The quality of the table is outstanding for the price.
My wife and I are very pleased. Thank you
15 agosto 2024
Non scritta su invito
Risposta di Bentley Designs Outlet
Hi Stuart,
Thanks for taking the time to leave such a thoughtful review — we really appreciate it! We're so pleased the Turin coffee table arrived earlier than expected and that the whole delivery process was smooth and hassle-free. It’s great to hear the quality stood out and assembly was minimal.
We're delighted that you are both pleased — thank you for choosing us!
Warm regards,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com
Risposta di Bentley Designs Outlet
Hi Skaiste,
Thanks for your review! We're so glad you loved your item and that everything from the product info to delivery was spot on.
Hope to see you again soon,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.