I have just finished paying my IVA and I must say what a excellent experience I have had. The process was straight forward and I was kept informed throughout. It certainly was a great weight off my mi... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Just finished my IVA with these guys and can honestly say they are brilliant, no judgement, responsive via email if you have any issues and they make the journey very comfortable. Highly recommend 👌... Leggi di più
Ever since I made them aware I could settle my outstanding IVA they have stopped contacting me, not even the automated email response anymore. It feels like they don’t want me to pay off my balance ea... Leggi di più
L'azienda ha risposto
Dealing with overwhelming debt and the stresses it can cause can be very overwhelming, I found Bennet Jones incredibly personal and a calm influence from start to the completion of my IVA. They list... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
As a trusted IVA provider with over 20,000 clients, we have specialised in supporting individuals throughout their financial recovery journey for over 10 years.
Informazioni di contatto
18-22 Lloyd Street, M2 5WA, Manchester, Regno Unito
- 0161 960 0054
- info@bennett-jones.co.uk
- bennett-jones.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 86% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Transparent and helpful
The process was throughly explained in terminology I could understand, all options discussed. They were very transparent with fees and charges. I never felt under any pressure and I felt comfortable talking through my options . I have been assured of continued support should I need it and been provided with contacts . Overall a very good experience and I would recommend this company.

Risposta di Bennett Jones
Kind and compassionate people no…
Kind and compassionate people no judgement, easy to send documents and kept informed all through the process which was also efficient. Would highly recommend.

Risposta di Bennett Jones
Top service
From the start of the process they was understanding and did everything for my can highly recommend

Risposta di Bennett Jones
I personally can not thank these enough…
I personally can not thank these enough support full from the start to the finish. Explain everything and answers all the questions. Thank you for giving me my future back

Risposta di Bennett Jones
Unresponsive
This company had taken over our IVA from a previous one, roughly around 18 months prior to our IVA finishing, initially it was a positive start, however when our IVA finished (8 months ago) the lack of communication started, we had to chase for confirmation that it had all finished, to which we got a reply 7-10 working days later, (as per their automated email reply), confirming it was completed, and would go to completion stage, which could take up to 6 months but they aim to have this done earlier, then again zero communication.
We then had to chase for updates again after the 6 month period passed, as yet again, no communication, only to be told they were experiencing a "technical issue" which was holding the process up but should all be done in "a few weeks".
We left it 4 weeks then yet again had to chase for further updates, only to be told that their issue had now been rectified, however there is now a back log, and they will aim to have it sorted in "a few weeks", so once again we're waiting, we have asked for an actual date, but again, as per their automated email reply, we will have to wait another 7-10 days for any kind of reply, not great customer service to say the least!

Risposta di Bennett Jones
From the outset exceptional
From the outset, the help, support, knowledge, care and understanding the team showed was exceptional.
I now find myself in a position where I can restart my life without the pressures I was facing through challenges and changes in my financial position.
A* first class in every way.,

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Fantastic experience from the start
Fantastic experience from the start. Kept upto date on progress and very helpful and friendly along the way

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Amazing people and really helped me
Amazing people and really helped me. I have anxiety and they were very gentle and helpful. I’m feeling better and know that down the line I will be debt free

Risposta di Bennett Jones
Absolutely brilliant company very…
Absolutely brilliant company very friendly helpful and helped me with all my problems I cant thank you guys enough would highly recommend this company very very professional thank you kindly for your help all my stress and worry has vanished

Risposta di Bennett Jones
Really helpful staff
Really helpful staff . Very professional and helpful.
Thank you so much

Risposta di Bennett Jones
As much as it was hard to think I would…
As much as it was hard to think I would need to do this these people didn’t judge and made the process very easy
Extremely professional

Risposta di Bennett Jones
Bennett Jones have been amazing
Bennett Jones have been amazing, I was sceptical, nervous and incredibly stressed about the whole situation, they provided brilliant advice, kept me on course and got me the best solution, great work team!

Risposta di Bennett Jones
If anyone is struggling I highly…
If anyone is struggling I highly recommend that you speak to tge team at Bennett jones. Everyone has been friendly, professional and very helpful. They made everything from start to finish so easy.

Risposta di Bennett Jones
Bennett Jones have been absolutely…
Bennett Jones have been absolutely incredible and supportive with my current situation would strongly suggest them

Risposta di Bennett Jones
Brilliant from start to the end
Brilliant from start to the end .
Really helpful and very supportive. Thanks ☺️

Risposta di Bennett Jones
Excellent customer service and support
Everybody I spoke to from Bennett Jones was incredibly friendly professional and helpful. The process was easy and they made it as simple as possible as complicated as the whole thing appears to be. I would recommend them if anybody is struggling.

Risposta di Bennett Jones
Very Helpful Would Recommend To Anyone…
Very Helpful Would Recommend To Anyone In The Same Position As Me

Risposta di Bennett Jones
***unresponsive***
***unresponsive***
I had my IVA with another company and it was all going well. Unfortunately Bennett Jones took over this company and since then I have had problems. My IVA ended 8 months ago, yet I am still waiting for it to be completed. I have emailed and they have failed to reply which has now left me uncertain as to what’s going on and how to get it resolved. They are not backed by the financial ombudsman as I contacted them for help but they weren’t able to. I am now stuck and can’t move forward with my life.

Risposta di Bennett Jones
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