Our bell tent boutique tent is now 6 years old & is still in perfect condition, no leaks or any issues at all. I recently ordered a replacement pole & pegs because I forgot them!!! Kyle handled... Leggi di più
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Really happy with my new 5m stovemate bell tent and stove! Took both out in early September UK and we really appreciated the cosiness. Easy enough to pack away and set up that we could use it for a... Leggi di più
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Our big order was delivered very quickly, was well packed and came all together. I had a couple of issues/queries which I raised by email and received an extremely quick, polite and helpful response.... Leggi di più
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We at The Slow Cyclist recently refreshed our luxury mountain camp in Turkey with Bell Tent Boutique, and I cannot speak highly enough of their team. Preparing gear for international transit can... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
We believe that being as one with nature, doesn't have to mean roughing it. We love camping, but we also like to add a touch of glamour to our humble canvas abode. We created our website to help you create a luxurious glamping experience wherever you are. Happy Glamping from Nick and Jo @ the Bell Tent Boutique
Bell Tent Boutique
Scritti dall'azienda
- 100% Cotton Canvas Tents
Fast & Free Shipping
Free Shipping across the UK
Free Shipping
Informazioni di contatto
Unit 5F Western Road, Old Dalby Trading Estate, Old Dalby , LE143NJ, Leicestershire, Regno Unito
- 0115 966 3535
- hello@belltentboutique.co.uk
- belltentboutique.co.uk
4,9
Eccellente
4K recensioni
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Tent-tastic
Amazingly speedy delivery and a fabulous tent. Special shout out to lovely Lily for her patience, good humour, kindness and knowledge in helping get us up and running for a summer under canvas!
15 maggio 2026
Non scritta su invito
Risposta di Bell Tent Boutique
Hi Kate,
Thank you for such a wonderful review.
We’re delighted to hear how quickly everything arrived and that the tent has made such a great first impression. Getting set up for a summer under canvas should feel exciting and stress‑free, so it’s lovely to know the support you received helped make that happen. Lily’s patience, warmth, and knowledge clearly made a real
difference, and we’ll be sure she knows how appreciated her help was.
If there’s anything else you need as you get ready for the season, just let us know — we’re always happy to help.
Thanks,
The BellTent Boutique Team
Bell Tent Boutique Advice on Stoves
I reached out for some advice on stoves, flashings, etc for a bell tent that we purchased from Bell Tent Boutique a few years ago. I wanted to ensure that I was ordering the correct items. Cameron (at Bell Tent Boutique) was exceptionally helpful, knowledgeable, and patient through all my questions and concerns. He has made the next step so much easier for me. And I am grateful for all his help. Great service.
13 maggio 2026
Non scritta su invito
Risposta di Bell Tent Boutique
Hi Paul,
Thank you for taking the time to share this feedback.
It’s great to hear that reaching out for advice made the next step feel clear and straightforward, even years after your original purchase. Making sure everything is compatible and right before ordering is so important, and Cameron’s knowledge and patience clearly helped put your mind at ease. We’ll make sure he knows how much his support was appreciated.
If you need any further guidance as you move forward or have questions down the line, our team will always be happy to help.
Thanks,
The BellTent Boutique Team
Excellent service and delivery
Excellent service and delivery, premium quality products. This is a company doing things very well indeed.
If you are into your camping this is the company to shop with.
Well done team!!
6 maggio 2026
Risposta di Bell Tent Boutique
Hi James,
Thank you for such a strong endorsement. It’s great to hear the service, delivery, and product quality all stood out and left such a positive impression. Knowing you’d confidently recommend us means a lot.
If you ever need anything else or would like support again, we’re always here to help.
Thanks,
The BellTent Boutique Team
Friendly and fast service!
Informative advisory, great product, fast trouble shooting. We love our emperor and stove! A broken glas was replaced immediately. The quality is amazing.
6 maggio 2026
Risposta di Bell Tent Boutique
Hi Edmund,
Thank you for such a fantastic review. It’s great to hear you felt well supported throughout, from the advice provided to the quick resolution when the glass needed replacing. Having everything handled promptly really makes a difference, and it’s lovely to know you’re enjoying both the Emperor and the stove.
We’re delighted the quality has lived up to expectations. If you ever need any further advice or support, we’re always here to help.
Thanks,
The BellTent Boutique Team
Toller Sevice
Toller Sevice. Schnell auf Fragen geantwortet. Alles mit dem Zoll organisiert. Robust verpackt und schnell geliefert.
27 aprile 2026
Risposta di Bell Tent Boutique
Hi,
Vielen Dank für Ihr positives Feedback. Es freut uns sehr zu hören, dass Ihre Fragen schnell beantwortet wurden und auch die Abwicklung mit dem Zoll reibungslos funktioniert hat. Eine sichere Verpackung und eine zuverlässige, schnelle Lieferung sind uns besonders wichtig, daher ist es schön zu wissen, dass alles bestens bei Ihnen angekommen ist.
Sollten Sie künftig noch Fragen haben oder weitere Unterstützung benötigen, stehen wir Ihnen jederzeit gern zur Verfügung.
Thanks,
The BellTent Boutique Team
Risposta di Bell Tent Boutique
Hi Simon,
Thank you for leaving a review. We’re glad to hear your order arrived so promptly — getting things out quickly and smoothly is always a priority for us.
If there’s anything else you need or we can help with at any point, just let us know.
Thanks,
The BellTent Boutique Team
Love everything about this
Have already bought two tents! Love them so much. And love the customer service - kind, fast, forthcoming.
5 maggio 2026
Risposta di Bell Tent Boutique
Hi Liene,
Thank you for such a lovely review.
It’s fantastic to hear how much you’re enjoying the tents — buying a second one is always the biggest compliment. We’re also really pleased that the service made such a positive impression, as being responsive and approachable is something the team genuinely cares about.
If you ever need support, advice, or anything else at all, we’re always happy to help.
Thanks,
The BellTent Boutique Team
Everything was perfect!
Everything was perfect!ñ
Quick and efficient, and thanks to Cameron for his speed and efficiency in noticing I bought the same product! Thank you!
12 maggio 2026
Non scritta su invito
Risposta di Bell Tent Boutique
Hi,
Thank you for your lovely review.
We’re really pleased to hear everything went smoothly and that the process felt quick and efficient from start to finish. Noticing a duplicate item before it caused any inconvenience is exactly the kind of care we aim to provide, and Cameron’s attention to detail clearly made a difference — he’ll be very happy to know his support was appreciated.
If there’s anything else we can help with or assist you with again in the future, please don’t hesitate to get in touch.
Thanks,
The BellTent Boutique Team
Risposta di Bell Tent Boutique
Hi Sarah,
Thank you for taking the time to leave a review.
We’re delighted to hear you were happy with the service, the speed of delivery, and the quality of the product — that combination is exactly what we strive to deliver every time.
If there’s anything else you need or we can help with in the future, please feel free to get in touch.
Thanks,
The BellTent Boutique Team
Excellent customer service
Excellent customer service, Alex sorted a speedy delivery for me without question. Very professional, very impressed, a total pleasure to deal with. Thank you!
11 maggio 2026
Non scritta su invito
Risposta di Bell Tent Boutique
Hi Issy,
Thank you for such a positive review.
It’s great to hear how smoothly everything came together and that the delivery was arranged so quickly without any fuss. Alex’s professionalism and willingness to help clearly made a strong impression, and we’ll be sure he knows how much you appreciated his support.
If there’s anything else we can help with now or in the future, please don’t hesitate to get in touch.
Thanks,
The BellTent Boutique Team
Risposta di Bell Tent Boutique
Hi Daynah,
Thank you for your review. We’re pleased to hear everything arrived quickly and that the service met your expectations — smooth delivery and reliable support are always a priority for us.
If you need anything else or would like some help, our team is always happy to assist.
Thanks,
The BellTent Boutique Team
Not a good description of the product.
The description of the product could be more accurate. The service and delivered time are fine.
The item is described as guy line but is actually parra cord and not like any guy line I'm used to. I would not recommend.
29 aprile 2026
Risposta di Bell Tent Boutique
Thank you for your feedback. We’re pleased to hear you were happy with the service and delivery speed.
We’re sorry the guy ropes were not what you expected. These are described as the same 5mm reflective guy ropes we supply with our bell tents, designed specifically for canvas tent pitching and strength, rather than the thinner style sometimes used on lightweight camping tents. The images do reflect that they are not guy ropes for nylon tents.
As discussed directly with you, we were happy to offer a return to help resolve the issue, and we always try to support customers wherever we can.
We do appreciate the feedback and hope the images and description saying 5mm thick helps most customers understand these are not thin style guylines.
Er ist sehr schön danke
24 aprile 2026
Risposta di Bell Tent Boutique
Hi Christiane,
Thank you for your lovely feedback — we’re delighted to hear you think it’s beautiful. Knowing it’s made a great impression really means a lot to us.
If you need anything at all or have questions down the line, we’re always here to help.
Kind Regards,
The BellTent Boutique Team
Shauna is an absolute diamond!!!
Shauna is an absolute diamond!!!
I had a small issue with my ground sheet and she sent a new one out straight away!
I loved the 5m bell tent so much that I bought the 6m Bell tent too (as my children suddenly decided that camping in it was way cooler than the other tent I had).
FedEx messed up, so I contacted Shauna again. Again, she was an absolute superstar!! Problem solved.
I very rarely put reviews on (because I forget), but I wanted to male sure that I did for Bell Tent Boutique!!! The quality of the tents is outstanding. The customer service is the best I've come across!!
Thank you!!!
30 aprile 2026
Non scritta su invito
Risposta di Bell Tent Boutique
Hi David,
Thank you for such an incredible review. We’re so pleased to hear how smoothly everything was resolved, from the groundsheet replacement to sorting things out after the delivery issue, and that the bell tents have been such a hit with the whole family. It’s especially great to know the quality and service really stood out for you.
Shauna’s support clearly made a big difference, and we’ll make sure she knows just how much her help was appreciated.
If there’s ever anything else you need, whether now or in the future, we’re always happy to help.
Kind Regards,
The BellTent Boutique Team
Risposta di Bell Tent Boutique
Hi Penny,
Thank you for taking the time to leave a review. We’re really pleased to hear everything ran smoothly and met your expectations — that’s exactly what we aim for.
If there’s anything else you need or we can help with at any point, please don’t hesitate to reach out.
Kind Regards,
The BellTent Boutique Team
Great company to order from
Very friendly customer service. Quick delivery and excellent quality tents. Thank you!
16 aprile 2026
Risposta di Bell Tent Boutique
Hi Cat,
Thank you for your kind review. We’re delighted to hear you found the ordering process straightforward and enjoyed friendly support, quick delivery, and the quality of the tents. Providing a smooth experience from start to finish is always our aim.
If there’s ever anything else you need or we can help with, please don’t hesitate to get in touch.
Kind Regards,
The BellTent Boutique Team
Great tents , great service
Phoned them up on a Friday spoke to a lovely woman, I explained I run a glamping site and had been let down with some other tents and she managed to get the shipment out the same day and they arrived on the Monday great tents great service
17 aprile 2026
Risposta di Bell Tent Boutique
Hi Mark,
Thank you for sharing your experience. We’re really glad we could help at a critical moment and get everything moving quickly for you, especially after being let down elsewhere. It’s great to hear that the team was able to arrange same‑day dispatch and that the tents arrived in time and met your expectations.
Knowing both the service and the tents worked well for your glamping site means a lot to us.
If you ever need support, additions, or advice in the future, please don’t hesitate to reach out.
Kind Regards,
The BellTent Boutique Team
Rapidité de réponse et de livraison
Rapidité de réponse et de livraison
Qualité du produit, déjà utilisé l'année dernière. Entièrement satisfait
17 aprile 2026
Risposta di Bell Tent Boutique
Hi Cyril,
Thank you for your review. We’re really pleased to hear you were happy with both the speed of response and delivery, and that the product quality has continued to meet your expectations after using it previously. It’s always reassuring to know our tents perform just as well over time.
If there’s anything further you need or we can assist with again, please don’t hesitate to reach out.
Kind Regards,
The BellTent Boutique Team
Do yourself a favour, DO NOT BUY FROM THEM!
I want to start saying that clever people look at the bad reviews, not the good ones, because if you want to find out if any products got problems you must look at the people had problems with them, using them for longer time, not just who uses this products for few days or got something in return for writing good reviews, that happens much more often than you imagine.
If I could I would rate them 0 stars.
We bought tent, stove, water heater and other products from this company after having several mails between us, telling them exactly what we wanted to do (spend the winter in the tent in the Italians mountains) and what we needed, a good, 4-seasons, water proof tent, so they don’t have any excuses if now they will answer this tent it’s not made for that.
Is it a 4 seasons tent or not? Is it water proof or not? Is it long lasting or not?
All the answers to these questions are no, even though they gave us their word (and they also write in their website) it was like that, I mean a tent water proof, resistant, etc. Don’t trust them, like they wrote other people their customer service is really horrible, they are rude, ignorant about their own products and sales, and cheaters. They were all kind before the purchase and they showed their real face just after. They even don’t answers our emails anymore, sign of lack of seriousness and much more, but I cannot swear online even though these people deserve it.
Our experience with the tent was terrible: first of all the stove; the hinge was already broken when arrived, it fell on my hand hurting me badly, so we asked for a refund and they even didn’t want to give us that! We needed to send several mails and finally, after asking us to lie saying that the hinge was broken during the transport (and that means that somebody opened our package and seal it back with flames during the transport?!) finally they refund us, just half at first then after I got angry the whole price, but not whole actually because they didn’t pay us back the flue. We even told them we didn’t have a lot of money and we were trying to live wilder, making our own food and with less waste, but they really are not a sensitive and clever company. Plus the stove got rusty in one second, every time would get some water would appear a lot of rust. Moreover it doesn’t hold the warm at all after the fire goes out, being made in steel.
Similar story the water heater, rusty immediately, not to talk that was already broken and it couldn’t fit around the flue as they say.
At least we hoped the tent would be good, but it’s not, it’s a shame of tent for the price! It cannot resist more than one day of rain otherwise it will start to leak inside, and if it rains more inside the tent will be a waterfall! We spent a terrible winter because of them, and we even remove the tent once a month, like they say, dried it all, etc. but anyway it doesn’t resist water, just little rain and for a few hours, otherwise it’ll start to get soaked and slowly drop more and more inside, getting all your stuff wet and your food rotten. Moreover the canvas is really bad quality, already breaking after some wind next to the stove, and later even in other spots.
They will say this tent is not made for long period, but as I say this happened already the first weeks, and not even with the worst weather conditions! Moreover, I must repeat myself, we told them, BEFORE THE PURCHASE, what we wanted to do, and they suggested us the tent and the stove later we bought, they didn’t say at the moment that their products were not made for this experience. Anyway, if you sell a product waterproof, 4 seasons, it must be that, period. It cannot be already leaking and all these troubles just after one week, it cannot be!
Ah they even lie like hell, indeed before we bought the tent we asked if there would have been a black friday sales and they said no, because we thought we could save some money waiting, and with great surprise we discovered later that there was a black friday sale! Liars!
I already know they will answer to this review but I cannot give a damn, I won’t even answer to them anymore, they don’t deserve it and if they want they should have replied to my latest mails instead to be coward and answer just here, as we say in Italy lions of the keyboard, rabbits in life. Obviously they didn’t refund us.
In the end we waste more than a thousand euro, our last money practically, to buy these horrible products from them, and with this review I hope to save some of you doing a terrible and wrong purchase. There are different other companies that, for little money more, they sell much more valuable and good quality products, so do yourself a favour and buy somewhere else your products.
Bear with my english, I am not a mother language and I don’t use bots or translators.
I do not earn any money by this review, they earn a lot selling this s###!
DO NOT BUY FROM THEM!
1 marzo 2026
Non scritta su invito
Risposta di Bell Tent Boutique
Hi Cameli,
Thank you for taking the time to share your feedback. We are genuinely sorry to read how strongly you feel about your experience.
We would like to clarify a few points to ensure an accurate reflection of the situation. whilst canvas tents are extremely durable, 6 months of continuous winter use in mountainous conditions can goes beyond what would reasonably be expected of any tent and upkeep would always be required. While we always aim to provide helpful guidance, these environments can place exceptional strain on equipment. We did explain that a heated tent with snow on the outside would cause the condensation on the inside of canvas that you experienced.
Regarding the stove, we did provide a full refund in good faith once the issue was raised. As the item was forwarded on to a secondary location before being checked, we were unable to determine at what stage the damage occurred, however we still resolved this for you as quickly as possible.
In relation to pricing, we also explained at the time that due to exchange rate differences, the price you paid was in fact lower than our Black Friday promotion, so you were not at a disadvantage.
We always aim to support our customers and reach fair resolutions. However, we must also note that communication became increasingly difficult due to the tone of correspondence received by our team. We are committed to helping wherever we can, and we kindly ask that all interactions remain respectful so we can do so effectively.
Whilst we are sorry we were unable to meet your expectations on this occasion, we would respectfully note that this does not reflect the usual standard of our products or customer service.
Thanks
Bell Tent Boutique
Excellent service
We placed an order for a bell tent and lots of accessories. We were contacted by phone to ensure the tent we had ordered was definately the correct one ( i had actually ordered the wrong one for what i wanted) as the team had noticed it may not be the right one. I was extremely grateful and the service was fantastic. One of our items was missing once we checked and after a quick email, Mik sorted it right away and it was received the following day! Excellent service and excellent staff. Thank You!
18 marzo 2026
Risposta di Bell Tent Boutique
Hi Kim,
Thank you for such a positive and detailed review. We’re really pleased that the team, taking the time to double‑check your order, helped ensure you ended up with the right items for your needs before everything was sent out. It’s also great to hear how quickly the missing item was resolved, with Mik stepping in straight away so it reached you the very next day. Mik will be really pleased to know his help made such a difference.
We’re delighted the overall service and experience lived up to expectations. If you ever need anything else or would like support again, we’re always here.
Kind Regards,
The BellTent Boutique Team
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