Bellezza Republic Recensioni 

257
•
TrustScore 2 su 5

2,1

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Valutata 1 stelle su 5

The Blazer I ordered didn’t look anything like the picture. It wasn’t finished. No lining inside, just the outer skin, with loads of excess material flapping around the neck and collar. False pock... Leggi di più

Valutata 1 stelle su 5

I am really unhappy with what I received . I was so looking forward to a ‘cashmere’ pink jumper . What arrived was far from its description . The colour was dull not like the vibrant photo we all see... Leggi di più

Valutata 5 stelle su 5

Finding great design, finish, and quality in men’s fashion has been a reliable in store experience up until now. I took a chance with Bellezza Republic online and was literally blown away. The clothes... Leggi di più

Valutata 1 stelle su 5

The jumper that arrived is very poor quality and nothing like the description or the pictures. My daughter bought for my birthday and is really disappointed. She paid £30 and received something badl... Leggi di più


Informazioni di contatto

2,1

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TrustScore 2 su 5

257 recensioni

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2,1

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Valutata 1 stelle su 5

Terrible quality

Terrible quality. Do not waste your money. I tried to contact Belleza Republic several times about a pair of trainers which were nothing like the pictures and extremely cheap quality so not worth the money £50! When they finally replied to my many emails and my bids for contact via their support form online, customer service rep Isabella Rose tried to persuade me to accept a 60% refund. I declined and asked for a full refund, a returns label and an address to send them to. The instructions she sent me included a note that said the product should arrive within 14 days of delivery which is impossible for me to meet because BR didn't reply to my emails/contact in time. My emails now bounce back so she has blocked me and I can't check if they're going to wave the 14 day rule because it's their fault. I assume I will get no money back now even if I do return them. Absolutely appalling. What a waste of £50.

14 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

Further update to my complaint

Further update to my complaint: the customer services director Fiona asked me if I would change my review for a refund. I advised that I would be happy to accept refund. Message was returned as undeliverable and all messages sent to and received from the company were not found at all in my account. Needless to say no refund either. Scam complete.

13 maggio 2024
Non scritta su invito
Logo di Bellezza Republic

Risposta di Bellezza Republic

Hey Anna! Thank you for sharing this update. I apologize for any inconvenience you’ve faced. Our team never received further correspondence from you after our last email, but we’ll try to reach out to you again via email in the hopes of resolving this. We appreciate your patience and understanding. 🙏

Valutata 1 stelle su 5

Avoid at all costs

Avoid at all costs. I purchased a shirt which showed all the dimensions in the advert what I actually received was significantly different. I am 6' 22 tall and ordered an XL for chest size. the chest size is adequate but the length of the shirt is suitable for someone who is about 5' 2" tall and the sleeves are for someone with a small 12 year old boys arms. The sleeves barely reach the middle of my forearm. I am not sure how this ratio can be so wrong !
The low score is for appalling communication. When I purchased this shirt I received lots of emails thanking me for my purchase and for tracking my shipment, not to mention immediate discounts of 15% on next purchase if I spent more within the next few day, thank goodness I didn't !! However, i have since sent 2 emails about and exchange or a refund and have heard nothing in over a month!

13 maggio 2024
Non scritta su invito
Logo di Bellezza Republic

Risposta di Bellezza Republic

Hey Jason! Thanks for sharing your feedback about the length and sleeve proportions on the shirt, and I apologize if we caused you any frustration. Unfortunately it seems that your messages didn't come through, but we appreciate you letting us know about this. Please send us an email directly to support@bellezza-republic.com and include photos showing the problem with the shirt and our friendly customer support staff will gladly help resolve this situation for you.

Valutata 4 stelle su 5

There was a problem about the size…

There was a problem about the size chart - the polo shirt I’ve ordored in my normal size was to small. For an exchange or a refund, I have to send it back to Germany at my own expense. They propose me an arrangement that was satisfying to me. Thank you.
I’ve ordered another one one size up.

5 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

DO NOT PURCHASE FROM THEM

ordered a dress and when it come its already been worn, the bag is even turned inside out from the customer who returned it, 6 emailS later still nothing from them but I wont give up
DO NOT BUY OFF THESE PEOPLE

10 maggio 2024
Non scritta su invito
Valutata 3 stelle su 5

Customer Service Very Responsive. Meeting Size and Material Quality was a challenge on product replacement.

A product ordered in Dec 2023 had size concern that was addressed by customer service; however, an interim replacement was wrong product. I finally received a 3rd shipment in May 2024 but quality of materials is not the same as original order that only had a size concern. This further feed my apprehension with online clothing purchases.

9 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

I bought shoes they arrived poor…

I bought shoes they arrived poor quality and couldn’t even get my foot in. After a week trying to return them they offered me another pair at half price! The site is a con. I’m now trying to get my money back through my credit card
Avoid at all costs

2 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

DO NOT ORDER FROM THIS RIP OFF COMPANY

DO NOT ORDER FROM THIS RIP OFF COMPANY
It says hassle free exchange but no one ever gets back to you. They write back and say check your spam folder but believe me I tried that. They simply never get in touch with you. It's ridiculous.
On top of that, the sizes are completely inaccurate. A size 10 shoe is about a 12. Clothing as you can see from reviews are also wacko.
Yes, I measured. It doesn't help.

30 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

A real shame - poor service

A real shame; I ordered a fabulous looking frayed shirt. When it arrived it was far too small ( and NO label/sizing sewn in to the garment ). Two contact forms and an email sent over a three week period and no reply other than an automated response to acknowledge the first contact form sent.
Very poor customer service and I'm stuck with an unwearable shirt.

17 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

I purchased a shirt all by myself

I purchased a shirt all by myself, as previously all my clothes were identified for me by my, now, ex-wife.
I am delighted to report the mélange Chévalier frayed denim shirt has attracted nothing but compliments from both friends and family alike. They style is modern, the sleeves appropriately lengthed and overall a lovely shirt for a new bachelor.

1 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

Poor! Don’t order!

Ordered a trainer which arrived 3 weeks later. It’s so small I can not put my foot inside. There is no written size, no receipt, no address and no instructions in regards to how to return it. The quality is not great and definitly would not pay £57 if I saw it in the shop.
I have written to the customer services previously when it took longer than 2 weeks and had no reply.
I can not understand how they are allowed to advertise on Instagram.

7 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

Took more than 3 weeks to arrive and…

Took more than 3 weeks to arrive and jacket, while a similar colour to the photo, was nowhere near the same jacket in style or anything. Looks terrible and no clue how to even start trying to rectify it. It’s as though it’s made too hard to try and resolve.

7 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

Ordered a jacket from this company on…

Ordered a jacket from this company on 15/04/2024. Jacket was received on 27/04/2024 but bore little resemblance to the picture in the original advert. Colour was very different. Two emails to BELLEZZA using contact form requesting advice on return address / refund procedure ignored. Very poor service.

6 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Repeat purchases

This time, I purchased a shirt that I've purchased before, but in three new patterns.

I would purchase much more often, except that most garments from Bellezza don't come in my size, but I always look because the styles are unusual and the quality is terrific

3 maggio 2024
Non scritta su invito

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