Beer Ritz Recensioni 

284
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

Bought my husband a selection of Vault City Beers for Fathers Day. Prices were great, delivery was quick and well packaged. Will be using again!

L'azienda ha risposto

Valutata 5 stelle su 5

There was a breakage in my delivery that was spotted by the delivery company. After a quick correspondence with Zak at BeerRitz the courier redelivered what was undamaged in clean and well packed cond... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Absolutely made up found this site. Tradition is that my Christmas present to my self is a selection of Christmas Belgian beer. Increasingly more expensive and difficult to find sites with the f... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Both the products and service were exceptional. A much sought after glass was bought from the company at an excellent price, along with the delicious beer of the same brand, which together made up a... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di birra

Scritti dall'azienda

We're the longest-established online bottled beer shop in the UK. You've been able to buy beer online from us since 1998. We sell a mix of classic Belgian and continental beers, along with a great selection of UK craft beers and ciders. As well as these, we have a range of mixed beer packs in with various themes - Belgian mixed beer pack, German mixed beer pack, stouts and porters mixed beer pack, plus a huge range of glassware


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

284 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(284)

51 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Very easy to order from this company

Very easy to order from this company. The beers arrived in a couple of days. They were well packaged & my husband enjoyed them very much. We will be ordering again. Definitely recommended.

5 giugno 2023
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Risposta di Beer Ritz

Thanks for the positive review Sue, and we hope to hear from you again soon!

Valutata 5 stelle su 5

Found Belgian beer no one had

Found Beer Ritz when looking for some Belgian beers that were out of stock elsewhere. The delivery was swift and well packed and they even included a free beer of another type.
All good and will be back.

10 giugno 2023
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Risposta di Beer Ritz

Hi Starcruiser, thanks for your review - hope to hear from you again soon!

Valutata 5 stelle su 5

Great

Great, speedy service. Great product.

10 giugno 2023
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Risposta di Beer Ritz

That's great to hear, thanks for the review!

Valutata 5 stelle su 5

Super after all

At first I was disappointed because the beer did not arrive at all. But when I asked about it, it was sent at once and a day later a present arrived, too. Thanks.

14 maggio 2023
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Risposta di Beer Ritz

Thanks for the positive review Werner!

Valutata 5 stelle su 5

Really fast delivery

Really fast delivery. Great customer service. 5 stars 🌟

22 febbraio 2023
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Risposta di Beer Ritz

Thanks Lisa, it's always good to hear that the service is working as planned!

Valutata 5 stelle su 5

An online ale paradise!

Amazing selection of ales and ones not normally available on other sites, along with being reasonably priced too! Delivery was extremely efficient and you get a free beer too ... will definitely be coming back for more!

25 gennaio 2023
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Risposta di Beer Ritz

Thank you Nick! Hope you Enjoy/Enjoyed the beers!

Valutata 5 stelle su 5

Yet more great beer

Yet more great beer, all I had to do was answer the door (oh, and get dressed first).

20 gennaio 2023
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Risposta di Beer Ritz

Hi J, thanks for maintaining basic standards of decency whilst accepting your order - we all appreciate it, especially the courier driver. Hope to hear from you again soon!

Valutata 5 stelle su 5

Excellent beer

Spoke to a member of staff on the day the order was placed, she was very helpful and friendly.

16 gennaio 2023
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Risposta di Beer Ritz

Thanks Elizabeth, always happy to help! Hope to hear from you again soon.

Valutata 1 stelle su 5

Order still not recieved...

First time ordering with Beerritz. Order dispatched a while ago after Xmas. DHL notification our parcel is out for delivery; original del date was 4th Jan - nothing received, "sorry your parcel is delayed" despite being stop 52 and driver was on 48 when I checked near our estimated time slot. Then another email saying out for delivery 6th Jan - again nothing received... Delivery has not yet been attempted despite someone being home to accept it. Confirmation email from Beerritz advises customers to reply to an inbox that doesn't recieve responses. Called their number during business hours - no answer so voicemail left, also messaged via contact form on website, again no response.

We just want the beer we've ordered and paid for, it's impossible to speak to a human at DHL and we've not had any help from Beerritz! For a first time purchaser this isn't a good first impression. Companies really need to think more about who they partner with, as poor courier services (DHL,EVRI,Yodel, etc) reflect poorly on your brand and put off returning business.

8 gennaio 2023
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Risposta di Beer Ritz

Hi Helen, I'm sorry you've had such a poor experience. We're in the process of finding out what has gone wrong in transit, and will make sure that you get your beer this week. You're quite right that the actions of the couriers reflect on the business using them, although we have had lots of positive comment about the speed of our service - nevertheless, they haven't got it right with your beer, so apologies again.

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