Actual ordering with Beauty Expert was seamless, but I struggled with the chat option as it kept dropping out while I was trying to determine shipping costs, etc. As an existing customer. I knew if... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
As a new customer, I had reason to contact customer service. I was amazed how quickly i got onto the chat. A friendly and knowledgeable advisor called Charlotte helped me and immediately sorted my q... Leggi di più
L'azienda ha risposto
Very impressed first time buying from Beauty Expert. Good prices on the Jason toiletries I bought, quick delivery and well informed on order progress too. I didn't receive the 20% of first order cod... Leggi di più
L'azienda ha risposto
I really love shopping from you however a bit disappointed since I always spend more than €100 and this time you charged me €5.50 for the delivery whilst before it was free. I can understand delivery... Leggi di più
L'azienda ha risposto
4,5
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
very quickly and good job
15 agosto 2023
Risposta di Beauty Expert - EN
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Risposta di Beauty Expert - EN
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Added discount code for 20% off first…
Added discount code for 20% off first order just noted not applied. So not happy will have now to chase them up…….
14 agosto 2023
Risposta di Beauty Expert - EN
Hello Paul,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with this offer applying to your order and have sent you a message to your online account with a further update on this. Please log into your account at your convenience to receive my message.
Regards,
Leah
Risposta di Beauty Expert - EN
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Risposta di Beauty Expert - EN
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Order review
Ordered the products (I have been using many years) at a competitive price. The deliver was made on time.
I can't ask for more, what's not to like.
5 agosto 2023
Risposta di Beauty Expert - EN
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Great online shopping experience
Great site, helpful customer service and great products.
8 agosto 2023
Risposta di Beauty Expert - EN
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Beauty products at a good price!!They had exactly what I was looking for…
They had exactly what I was looking for at a good price AND free P&P! I use this product all the time under my mascara and look forward to shopping with them again.
6 agosto 2023
Risposta di Beauty Expert - EN
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Top website with excellent customer service
I had a small issue concerning my order. This was resolved within 24 hours by a very polite and efficient customer relations representative. So top marks for the quality of the service.
I'd also like to add that Beauty expert have a clear and concise website with an efficient ordering system that was easy to use and place an order
7 agosto 2023
Non scritta su invito
Risposta di Beauty Expert - EN
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Poor experience
Poor experience
They haven’t got my door number so I’m clearly not getting it.
They’ve taken my money but won’t refund me
4 agosto 2023
Non scritta su invito
Risposta di Beauty Expert - EN
Excellent customer service
Excellent customer service. Millie was really helpful and friendly regarding a code issue on my first order. Will definitely use again.
29 luglio 2023
Risposta di Beauty Expert - EN
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
So quick and easy!
So quick and easy also cheaper than most on line. A definite winner for me!
25 luglio 2023
Risposta di Beauty Expert - EN
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
False Promise
I received an email from you on the 20 July 2023 with an offer for 20% off my next order. I placed an order the next day and when I entered the discount code given at checkout it was labelled as "invalid". I tried several times but to no avail. There was no time limit or expiry date listed. I find this extremely disappointing and poor service.
21 luglio 2023
Risposta di Beauty Expert - EN
Hello Jaye,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with this offer applying to your order and have sent you a message to your online account with a further update on this. Please log into your account at your convenience to receive my message.
Regards,
Leah
Easy to use ordering system
24 luglio 2023
Risposta di Beauty Expert - EN
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Risposta di Beauty Expert - EN
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
great products and excellent delivery
great products and excellent delivery. many thanks
16 luglio 2023
Risposta di Beauty Expert - EN
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
The amount for postage should be stated…
The amount for postage should be stated before the customer reaches checkout
17 luglio 2023
Risposta di Beauty Expert - EN
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
brexit madness
you took money off me for cosmetics which cannot be posted tio the EU. you obviously know this is the case but yet your system still allowed it.
what a waste if time and monney, how long will it take for a refund?
14 luglio 2023
Risposta di Beauty Expert - EN
Hello Kay,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Liam
choosing and ordering is easy
15 luglio 2023
Risposta di Beauty Expert - EN
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Easy purchade
14 luglio 2023
Risposta di Beauty Expert - EN
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.