Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 3 stelle su 5

I ordered a pair of earrings for my wife and I can see it's a good quality. However, I was not able to receive them on time. There was a delay of around 2 to 3 days and that is disappointing. So I can... Leggi di più

Valutata 5 stelle su 5

Great product, some of the cutest earrings in my collection. Shipping was delayed, but I understand that was a shipper error. In the stead of the delayed shipping, I was sent a coupon for next purchas... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Overlooking the shipping challenge that Mayara found and corrected, a very good experience. Best part was my wife’s reaction to the earrings...she loves them, and that’s what matters.

L'azienda ha risposto

Valutata 5 stelle su 5

I absolutely love the cat earrings I purchased from Beauty by Maraya. I am looking to purchase 2 more pair to give as gifts. They also have GREAT customer service. Thank you!

L'azienda ha risposto

Dettagli dell'azienda


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

21 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I have been waiting three weeks for my…

I have been waiting three weeks for my order. We live in Florida. Tracking number from USPS shows they sent my order from NY to LA to Hawaii. When I emailed Maraya they said that's the way the post office works. What BS. As of today still no order. Be careful when buying items from this company.

9 luglio 2020
Non scritta su invito
Logo di Beauty by Maraya

Risposta di Beauty by Maraya

Hello, thank you for your review!

As we did explain to you, we are not a carrier, and we do not decide the path of the delivery. Also, we did show you the official tracking history in the USPS site, not ours. It's not something we can fabricate or lie for. Why they decide to choose such an extraordinary path is up to them, not us. It could be because of network distribution, logistics maintenance, or something else. In the same way, we do not understand why they deliver packages from their sorting center in NY to LA to the customer in SC. Neither how they manage to deliver some orders in 3 days and some in 3 weeks, but we do presume it's due to some network optimizations they try to do during the pandemic and riots.

However, we do understand your frustration, and we make an apology!

All the best!

Valutata 3 stelle su 5

earrings

The product took longer to arrive than I expected. I even paid extra to get it here sooner. It took over 2 weeks when I paid to get it here in 3-10 days. They are cute earrings. I was scared due to the nickel in the hoops as I am allergic, but I wore them for an entire day and had no issues.

7 luglio 2020
Non scritta su invito
Logo di Beauty by Maraya

Risposta di Beauty by Maraya

Thank you for your review! Indeed, we did had a hiccup with the delivery times due to the USPS issue, but we are glad you did receive them!

Valutata 5 stelle su 5

Beautiful earrings

Beautiful earrings! I love that they are shown on both sides (cats-love my cats, love these earrings!!)

1 luglio 2020
Non scritta su invito
Logo di Beauty by Maraya

Risposta di Beauty by Maraya

Thank you!

Valutata 5 stelle su 5

Love it!

Great product, some of the cutest earrings in my collection. Shipping was delayed, but I understand that was a shipper error. In the stead of the delayed shipping, I was sent a coupon for next purchase. Since unloved the earrings, I will definitely be back.

1 luglio 2020
Non scritta su invito
Logo di Beauty by Maraya

Risposta di Beauty by Maraya

Thank you!

Valutata 4 stelle su 5

Earrings are great

Earrings are great, but took a little longer than I thought to get them.

1 luglio 2020
Non scritta su invito
Logo di Beauty by Maraya

Risposta di Beauty by Maraya

Thank you!

Indeed the issue with USPS holding our packages for a week was an unpleasant experience for us as well!

Valutata 5 stelle su 5

I absolutely love the cat earrings I…

I absolutely love the cat earrings I purchased from Beauty by Maraya. I am looking to purchase 2 more pair to give as gifts. They also have GREAT customer service. Thank you!

1 luglio 2020
Non scritta su invito
Logo di Beauty by Maraya

Risposta di Beauty by Maraya

Thank you!

Valutata 4 stelle su 5

Happy Camper

Overlooking the shipping challenge that Mayara found and corrected, a very good experience. Best part was my wife’s reaction to the earrings...she loves them, and that’s what matters.

30 giugno 2020
Non scritta su invito
Logo di Beauty by Maraya

Risposta di Beauty by Maraya

Thank you!

Valutata 4 stelle su 5

Beautiful earring

I ordered the full set and they’re all beautiful! And super lightweight and easy to wear.

30 giugno 2020
Non scritta su invito
Logo di Beauty by Maraya

Risposta di Beauty by Maraya

Thank you!

Valutata 5 stelle su 5

Super cute earrings!

absolutely love these earrings. Light weight and fun colors. Got the whole set so they will go with anything I wear.

29 giugno 2020
Non scritta su invito
Logo di Beauty by Maraya

Risposta di Beauty by Maraya

Thank you!

Valutata 2 stelle su 5

Have not received my package

Have not received my package. It’s been pending for 10 days. I can’t rate the product, but the service is poor.

25 giugno 2020
Non scritta su invito
Logo di Beauty by Maraya

Risposta di Beauty by Maraya

Hello,

Although not very valid, thank you for your feedback. Your order was placed on the 12th of June and we did ship on the 15th. Your order is with a free shipping option, which is with delivery time up to 15 days, as you clearly saw it upon checkout. Unfortunately, USPS had some delays last week and your order wasn't delivered faster, but still, we do believe it will be on time.

In addition to that, if you did not receive it in 3 weeks (21 days), we do a full refund.

We would like to ask you to revise your review once you got the products.

Thanks!

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più