I ordered garden furniture from Beaumonde & the whole experience has been excellent! The price was more competitive than other retailers & service delivery was brilliant! The product looks good & is o... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I’ve ordered homeware online from a lot of places over the years, but this was one of the few stores where everything actually looked like the photos when it arrived. The quality genuinely surprised m... Leggi di più
L'azienda ha risposto
Great range of quality products at competitive prices. Website clearly sets out whether items are in stock for delivery and expected delivery timescales. Beaumonde delivered both my items very quickly... Leggi di più
L'azienda ha risposto
We had spent a long time searching for new garden furniture. A friend told us about Beaumonde! We’re thrilled to have found exactly what we were looking for - The Porthallow range. The quality o... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Your go-to online destination for luxury home decor and interior design inspiration. Our carefully curated collection of furniture, lighting, textiles, and accessories is designed to elevate your living space and create a truly unique and luxurious ambience. We believe that every home should be a reflection of its owner's personality and style, and we strive to offer a range of products that cater to a variety of tastes and design preferences. From sleek and modern to opulent and traditional, our collection features an array of high-quality, designer pieces that are sure to make a statement in any room.
Informazioni di contatto
Unit 2 Acre Park, Dalton Lane , BD21 4JH, Keighley, Regno Unito
- 01202707770
- support@beaumonde.co.uk
- beaumonde.co.uk
4,2
Molto buono
136 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great service all round!
6 gennaio 2021
Non scritta su invito
Risposta di beaumonde.co.uk
Thank you so much for taking the time to leave us this wonderful review! We are thrilled to hear that you had such a great experience with us and that you are so happy with your purchase. Your positive feedback means the world to us and we are grateful for your support.Kind regards, BEAUMONDE
A superb service, we'll shop again!
We ordered a dinner set after seeing single pieces at our local garden centre. Beaumonde were selling the dinner set for a fantastic price, with an added discount as a new customer online. The dinner set arrived in good time, with excellent packaging. It was in perfect condition. We even had a lovely, personal email from Charlotte at Beaumonde thanking us for our order. A superb service. We'll shop again!
23 ottobre 2020
Non scritta su invito
Risposta di beaumonde.co.uk
Thank you for taking the time to leave us such a positive review. We are thrilled to hear that you had a great experience with us and appreciate your kind words. Your satisfaction is our top priority and we are glad to see that we have met and exceeded your expectations. We hope to have the opportunity to serve you again in the future. Kind regards, BEAUMONDE
Bloomingville Pretty Matt Brass Tall Side Table
Wonderful customer service that let me know when my item was being shipped. Fast delivery, good communication and quite possibly the most beautiful side table I’ve ever owned.
19 agosto 2020
Non scritta su invito
Risposta di beaumonde.co.uk
Thank you for taking the time to leave us such a positive review. We are thrilled to hear that you had a great experience with us and appreciate your kind words. Your satisfaction is our top priority and we are glad to see that we have met and exceeded your expectations. We hope to have the opportunity to serve you again in the future. Kind regards, BEAUMONDE
Risposta di beaumonde.co.uk
Thank you for taking the time to leave us such a positive review. We are thrilled to hear that you had a great experience with us and appreciate your kind words. Your satisfaction is our top priority and we are glad to see that we have met and exceeded your expectations. We hope to have the opportunity to serve you again in the future. Kind regards, BEAUMONDE
really happy with the products and…
really happy with the products and service. Delivery was super quick plus I made a significant saving as the prices are so competitive.
18 luglio 2019
Non scritta su invito
Risposta di beaumonde.co.uk
Thank you for taking the time to leave us such a positive review. We are thrilled to hear that you had a great experience with us and appreciate your kind words. Your satisfaction is our top priority and we are glad to see that we have met and exceeded your expectations. We hope to have the opportunity to serve you again in the future. Kind regards, BEAUMONDE
Verified Purchases? Unfortunately I was wrong to trust them...Please be warned!
ALWAYS BEWARE OF UNVERIFIED POSITIVE REVIEWS!
TP verified my purchase - which I will post
on here if the seller tries any more tactics.
This company acted APPALLINGLY as opposed to owning their mistake and not blame everyone else...
Where to start...
Beaumonde sent me a broken item but placed blame the manufacturers. I have photo evidence of this.
Staff member will email you a returns label but a Post Office will inform you that she is being cheap by not purchasing the correct size label for a large return package and that Royal Mail might refuse to collect the return - more ANXIETY for a customer right there
Responses are incredibly unprofessional to say the least...
To receive a refund - I had to file a claim with PayPal. I tried to not resort to that beforehand.
I will NEVER trust Beaumonde again - such an atrocious experience of her customer service is extremely off-putting and I will not return!
I could quite rightly publish every part of the communication between us to prove the atrocities that I am not allowed to mention (strange rules by TP) I could also, include the photos I took of the broken item that I sent to you upon receipt of delivery. PayPal did not advise you to open a claim because that is not how a dispute works - so you are exposing yourself right there. Yes, let’s post everything on here for all to see the where will you get your ‘non-defamatory word’ removed yet again.
Beaumonde keep reporting this review to try and get taken down, along with several other tactics - even though this review has been written to warn others.
See Companies House public record for Beaumonde.co.uk
(Some businesses will try to allude to having various departments to shift blame. Unfortunately, TP keeps asking me to delete what is actually true)
UPDATE 28/5/19 This DREADFUL company are still trying various tactics to get this very TRUE review taken down. Now I’ being asked by TP that this DREADFUL company does not believe I made a genuine purchase EVEN THOUGH BEAUMONDE RESPONDED TO ME HERE ON TP WITH THEIR ACCUSATIONS - how does that work then? How low can this dreadful company go. Ridiculous!
7/6/19 - Can you believe it - this appalling company is still reporting me for speaking the TRUTH and trying to have my review removed. There is a LOT more TRUTH but I have had to remove it even though none of it is derogatory in any way so I really am confused by TP.
28 JANUARY 2020!!! Beamonde are still at it with their lies - see ‘their’ (just one person company run) reply below 👇
I have the proof of delivery time and the email I sent straight after opening the package UPON RECEIPT of delivery. As for the mirror it had a rim so it would of been IMPOSSIBLE to get “scratches” on the back of it even though I did not attempt to hang the broken mirror.
I opened the PayPal dispute because the person wouldn’t refund me and tried to blame me. She keeps changing her story about PayPal for a start.
Amazing!
It’s entirely up to unsuspecting buyers to see if my experience happens to them too.
25 January 2021
Oh. My. Goodness! - the horrendous company, after over a 1.5 years are still trying to lie! Now they’ve used my partner’s full name from her PayPay account in yet more paragraphs of lies.
Using my partner’s full name is a serious data breach and I will be looking into this.
They’ve changed their story from my purchase not being real (so I got TP to verify). The “scratches” lol that wouldn’t happen if someone has tried to hang it because the back of the mirror is recessed because of the cane and framework upon which the canes are fixed.
The PayPal story is not how they work.
I really don’t care what the one person ‘company’ cooks up next. Nothing but a joke!
However, please be aware of the data breach this company resorts too.
Carry on.
3rd FEB 21. I hope other people report what this person is doing. Data breaching when all other lies fail.
I’m leaving you to it now.
I’m satisfied that TP made you remove my partner’s full name. I see that you’ve done it to other negative reviews.
I’m surprise that the unverified, faux ‘positive’ reviews have not yet been removed...
16 July 2021
Beaumonde still desperately lying.
Customers can make up their own minds whether to trust desperate liars or not? 🤷🏻♀️ Business must be as bad as the service and the lying. How long has it been now? !
PS it’s not “fraudulent”. It’s an honest review of our *verified* purchase. 🤦🏻♀️
From April 2019 - February 2023 the company is still lying. Stop embarrassing yourself.
17 aprile 2019
Risposta di beaumonde.co.uk
Dear Buyer,
Thank you for taking the time to leave a review about our business. We are sorry to hear that you had a negative experience with us. We have noted your concerns and would like to address the derogatory language used in your review.
We have reviewed your case and noticed that the item was returned used and damaged. We understand that this can be a disappointment, but it is important to note that our return policy states that items must be returned in their original condition.
In cases where an item is returned damaged, we recommend making a claim with your carrier. They may be able to assist with compensation for the damages.
We are sorry for any inconvenience this may have caused if you would like to discuss this further, please reach out to us directly.
Best regards, Catherine @ BEAUMONDE
I ordered a gorgeous mirror from…
I ordered a gorgeous mirror from Beaumonde, the delivery, service and communication was fantastic. I would highly recommend.
4 maggio 2018
Non scritta su invito
Heart shaped cheese knives…
I ordered 2 heart shaped cheese knives for a cheese celebration cake at my nephews wedding. I was delighted with the quality of the product, appreciated the prompt delivery and astonished to receive personal e-mails to check that I was happy with the service. In short, I would recommend this company without reservation.
3 maggio 2018
Non scritta su invito
Excellent retailer
The item arrived in perfect condition, was as described, and turned up very quickly on free standard delivery (2.5 days). Beaumonde was cheapest retailer for my particular item at the time, so quick delivery on top was a bonus when compared to some of the more obvious online retail giants. Their delivery system provided the automatic updates you'd expect, but Charlotte at Beaumonde was also in contact personally which was a nice touch. Would happily use them again.
3 maggio 2018
Non scritta su invito
Very responsive with a good delivery…
Very responsive with a good delivery time, and a nice personal email.
3 maggio 2018
Non scritta su invito
Very satisfied
Clear website, easy to order & swift delivery. We are so happy with sculpture, it's beautiful.
3 maggio 2018
Non scritta su invito
Highly Recommend !!!
Excellent products, excellent seller. Highly recommend !!!
2 maggio 2018
Non scritta su invito
First time I have used Beaumonde
First time I have used Beaumonde, I certainly would not hesitate to use them again fast friendly service
Dave Jackson Surrey
2 maggio 2018
Non scritta su invito
Lovely website and great customer…
Lovely website and great customer service. Questions and queries are responded to quickly. Delivery is fast and items well packed. I had a great experience with the Beaumonde website.
2 maggio 2018
Non scritta su invito
Competitively priced
Competitively priced. Fast and free delivery. Replied to my enquiry email almost instantly. I would recommend.
2 maggio 2018
Non scritta su invito
Great customer experience
Great post sales communication, product, price and prompt delivery. Would definitely buy again and recommend!
2 maggio 2018
Non scritta su invito
From order to delivery
From order to delivery, Beaumonde’s customer service was first class. The quality of my order was excellent and I would highly recommend.
1 maggio 2018
Non scritta su invito
Retro Butter Dish
Product arrived well packaged and I was pleased with the service.
1 maggio 2018
Non scritta su invito
Excellent
Great communication and fast delivery. Highly recommended.
31 marzo 2018
Non scritta su invito
Great soap dishes!
I had a wonderful experience ordering from Beaumonde online.
The items came as expected and well wrapped.
Customer service is outstanding. I would definitely order from them again.
19 marzo 2018
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.