Atrocious service. I ordered an essentials jumper off their website. My order was no where to be seen. I contacted them numerous times via Instagram, WhatsApp and email with no response. Their Insta... Leggi di più
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My friend ordered a pair of dunks for her brothers birthday, it’s been over 10 days and they have not dispatched or confirmed the order. They do not respond to calls, messages or emails. they claim to... Leggi di più
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My sister ordered shoes from this website and it has been over 2 weeks yet the shoes are nowhere to be seen. They claim next day delivery in the uk and charge extra for it. They have not responded to... Leggi di più
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I have placed an order for play station 5. Its been a week and this place has neither confirmed my order not responded to my repeated queries about the status of my order as to when will it be shipped... Leggi di più
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Informazioni di contatto
Regno Unito
- bcrepuk.co.uk
1,6
Pessimo
52 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
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The service these guys offer is…
The service these guys offer is brilliant, definitely 5*, their customer service was fantastic, they were friendly, polite and helpful. The product was delivered when they said it would be and I would have no problem recommending them to anyone or using them again!
24 maggio 2021
Non scritta su invito
Risposta di Velwins
Ευχαριστούμε πολύ για τα υπέροχα σχόλιά σας. Χαιρόμαστε που μείνατε ικανοποιημένος τόσο από την εξυπηρέτηση όσο και από την έγκαιρη παράδοση της παραγγελίας σας. Η σύστασή σας και η εμπιστοσύνη σας σημαίνουν πολλά για εμάς.
Atrocious service
Atrocious service. I ordered an essentials jumper off their website. My order was no where to be seen. I contacted them numerous times via Instagram, WhatsApp and email with no response.
Their Instagram also appears to no longer be active.
15 maggio 2021
Non scritta su invito
Risposta di Velwins
Ευχαριστούμε που μοιραστήκατε την εμπειρία σας. Λυπούμαστε που αντιμετωπίσατε αυτή την κατάσταση. Εάν μας στείλετε τα στοιχεία της παραγγελίας σας, θα εξετάσουμε το θέμα και θα προσπαθήσουμε να σας βοηθήσουμε το συντομότερο δυνατό.
I have placed an order for play station…
I have placed an order for play station 5. Its been a week and this place has neither confirmed my order not responded to my repeated queries about the status of my order as to when will it be shipped to me. I have already paid in full 660 GBP. I am left clueless and wondering if I will ever be sent the PS5 and what has happened to my money.I do not recommend this place.
19 aprile 2021
Non scritta su invito
Risposta di Velwins
Ευχαριστούμε που αφιερώσατε χρόνο να μοιραστείτε την εμπειρία σας. Λυπούμαστε που η παραγγελία και η επικοινωνία δεν ανταποκρίθηκαν στις προσδοκίες σας. Παρακαλούμε στείλτε μας τον αριθμό της παραγγελίας σας, ώστε να εξετάσουμε άμεσα το θέμα και να σας ενημερώσουμε.
Risposta di Velwins
We appreciate you sharing your experience with Velwins Casino. Thank you for your honest feedback.
Very fast & quick service
Very fast & quick service, highly reccomend
18 aprile 2021
Non scritta su invito
Risposta di Velwins
Ευχαριστούμε πολύ για την αξιολόγησή σας. Χαιρόμαστε που μείνατε ικανοποιημένος από τη γρήγορη εξυπηρέτηση και την ταχύτητα της παράδοσης. Ελπίζουμε να σας εξυπηρετήσουμε ξανά σύντομα!
Great service
You will find exactly what you need and amazing customer service!
30 marzo 2021
Non scritta su invito
Risposta di Velwins
Ευχαριστούμε πολύ για τα όμορφα λόγια σας. Χαιρόμαστε που βρήκατε ακριβώς αυτό που αναζητούσατε και ότι μείνατε ικανοποιημένος από την εξυπηρέτησή μας. Η υποστήριξή σας σημαίνει πολλά για εμάς.
Amazing service!
Amazing service! Quick turnaround. Would definitely recommend.
30 marzo 2021
Non scritta su invito
Risposta di Velwins
Ευχαριστούμε πολύ για την υπέροχη αξιολόγησή σας. Χαιρόμαστε που μείνατε ικανοποιημένος από τη γρήγορη εξυπηρέτηση και τη συνολική εμπειρία σας. Σας ευχαριστούμε για τη σύστασή σας!
Amazing personal shopping experience
Amazing personal shopping experience. I loved my new shoes from Bcrep, next day delivery and amazing quality, thank you!
18 marzo 2021
Non scritta su invito
Risposta di Velwins
Ευχαριστούμε πολύ για τα υπέροχα σχόλιά σας. Χαιρόμαστε που απολαύσατε την προσωπική εξυπηρέτηση, την άριστη ποιότητα και τη γρήγορη παράδοση της παραγγελίας σας. Να χαρείτε τα νέα σας παπούτσια!
10/10 service💯
10/10 service. Very quick delivery. Very nice guy. 💯💯
18 marzo 2021
Non scritta su invito
Risposta di Velwins
Ευχαριστούμε πολύ για την εξαιρετική αξιολόγησή σας, Ayush. Χαιρόμαστε που μείνατε ικανοποιημένος από τη γρήγορη παράδοση και την εξυπηρέτησή μας. Ελπίζουμε να σας εξυπηρετήσουμε ξανά σύντομα!
Immoral, poor values and deceive customers
This is such an immoral company. I ordered a pair of Nike Air Jordan’s for £419.99 + £10 delivery (even though it says on their site delivery is feee!) 8 days ago. Yesterday I was sent a refund through PayPal with no explanation. I contacted Bcrep to find out why they refunded, they advised it’s a ‘technical issue’. They offered a discount if I re-ordered at £599.99! This was not a technical issue but it’s a classic form of deceiving the customer. When I said this is wrong and I will report to the office of fair trading, they responded with ‘lol’ ‘you make us laugh’.
I gave Bcrep the opportunity to rectify their mistake and today I received a call from the owner, justifying their actions and offered to sell the trainers for £499. When I said no as that is not the price the sale was agreed at, he replied I can give you a size 8 for that price! Why would I need a size 8 when I ordered a size 7?! He refused to help any further.
The trainers were purchased as a birthday present for my 17 year old daughter, so very disappointing. I would strongly advise to be careful purchasing anything from such companies who don’t have any morals and values. The price they quote on line is just to get customers buy-in. I have the full text trail, unfortunately I don’t have the option to post it here. They don’t even deserve 1 star, do not purchase!
17 marzo 2021
Non scritta su invito
Risposta di Velwins
Ευχαριστούμε για τα σχόλιά σας.
Best customer service Quik and easy
13 febbraio 2021
Non scritta su invito
Risposta di Velwins
Ευχαριστούμε για την αξιολόγησή σας. Τα σχόλιά σας έχουν ληφθεί υπόψη.
Best customer service!
Amazing customer service, my parcel was ready for collection on the same day with no delays. The product was exactly as described. I would most definitely recommend Bcrepuk if your looking for exclusive yet rare designer products.
10 febbraio 2021
Non scritta su invito
Risposta di Velwins
Ευχαριστούμε που μοιραστήκατε την εμπειρία σας. Εκτιμούμε την άποψή σας.
Excellent service and AMAZING…
Excellent service and AMAZING quality!!! In love with the sheos and I would strongly recommend Bcrepuk to everyone.
10 febbraio 2021
Non scritta su invito
Risposta di Velwins
Ευχαριστούμε που μοιραστήκατε την εμπειρία σας.
Εκτιμούμε τα σχόλιά σας.
I Have been ordering from BCrepUK for…
I Have been ordering from BCrepUK for years now. They have always been my sneaker plug with the best variety of authentic sneakers. The delivery and service is so quick!
9 febbraio 2021
Non scritta su invito
Risposta di Velwins
Ευχαριστούμε πολύ για την εμπιστοσύνη και την υποστήριξή σας όλα αυτά τα χρόνια. Χαιρόμαστε που συνεχίζουμε να είμαστε η πρώτη σας επιλογή για sneakers και ότι η γρήγορη εξυπηρέτηση ανταποκρίνεται πάντα στις προσδοκίες σας. Σας ευχαριστούμε που είστε μαζί μας!
Risposta di Velwins
Thank you for taking the time to leave a review. The Velwins Casino Team values every customer voice.
Amazing communication shoes arrived…
Amazing communication shoes arrived when promised!!
6 febbraio 2021
Non scritta su invito
Risposta di Velwins
Ευχαριστούμε πολύ για τα όμορφα σχόλιά σας. Χαιρόμαστε που η επικοινωνία μας ήταν άψογη και ότι η παραγγελία σας έφτασε ακριβώς όπως είχε προγραμματιστεί. Ελπίζουμε να σας εξυπηρετήσουμε ξανά σύντομα!
Friendly and personable staff.
6 febbraio 2021
Non scritta su invito
Risposta di Velwins
Ευχαριστούμε πολύ για την αξιολόγησή σας, Mahmoud. Χαιρόμαστε που η ομάδα μας σας έκανε να νιώσετε ευπρόσδεκτος και σας πρόσφερε μια ευχάριστη εμπειρία. Ελπίζουμε να σας δούμε ξανά σύντομα!
Great quality and friendly customer…
Great quality and friendly customer service
6 febbraio 2021
Non scritta su invito
Risposta di Velwins
Ευχαριστούμε πολύ για την όμορφη αξιολόγησή σας. Χαιρόμαστε που μείνατε ικανοποιημένος τόσο από την ποιότητα των προϊόντων όσο και από τη φιλική εξυπηρέτηση. Ελπίζουμε να σας εξυπηρετήσουμε ξανά σύντομα!
100% Recommended
I fully trust them as I know they only sell 100% authentic sneakers, none of that fake stuff.
6 febbraio 2021
Non scritta su invito
Risposta di Velwins
Ευχαριστούμε πολύ για την εμπιστοσύνη σας. Χαιρόμαστε που εκτιμάτε τη δέσμευσή μας στην αυθεντικότητα και την ποιότητα των προϊόντων μας. Η υποστήριξή σας σημαίνει πολλά για εμάς.
Very helpful staff
6 febbraio 2021
Non scritta su invito
Risposta di Velwins
Ευχαριστούμε πολύ για την αξιολόγησή σας. Χαιρόμαστε που η ομάδα μας μπόρεσε να σας βοηθήσει και να σας προσφέρει μια ευχάριστη εμπειρία. Ελπίζουμε να σας εξυπηρετήσουμε ξανά σύντομα!
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