My fiancée was absolutely in awe when she received her ring. It was stunning! The rose gold and the pink morganite combination was breathtaking. Thank you for making this moment one to remember foreve... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Just received the rings on time. Perfect fit. Perfect craftsmanship. Very high-quality pieces of jewelry. Would definitely order again. I was especially impressed by the Moissanite stone which has eve... Leggi di più
Overall a good experience. We received the ring set we wanted at a good price. Communication with BBBGem was good through the ordering processes. The biggest concern we had ordering for the first t... Leggi di più
Excellent experience and wonderful perfectly sized 14k rose gold morganite ring. I purchased this ring for my wife as an upgrade from her previous ring and she loves it. I was even able to set up a pa... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Handmade Custom jewelry,Morganite,Moissanite, Aquamarine,Amethyst,Emerald,Sapphire,Topaz,Citrine,Tourmaline,Garnet,Ruby,Peridot,Tanzanite,Tsavorite.
Informazioni di contatto
Stati Uniti
- bbbgem.com
Le persone hanno visualizzato anche
I love 3 pieces that was made for me…
I love 3 pieces that was made for me and ppl love it on me
24 ottobre 2019
Non scritta su invito
Beautiful jewelry
Beautiful jewelry. Seller was very responsive to my needs and communicated clearly what my expectations for shipping and delivery should be. I would definitely buy from this seller again.
24 ottobre 2019
Non scritta su invito
It was a very easy purchasing…
It was a very easy purchasing experience and my item arrived right on time as expected.
22 ottobre 2019
Non scritta su invito
In LOVE!
I LOVE my ring! It is even more gorgeous that I thought it would be, it is sooo perfect and completes my wedding set beautifully! It is rose gold, even though, for some reason, the photo looks yellow gold. Would order from BBBgem anytime!!!
16 ottobre 2019
Non scritta su invito
Shipping was fast
Shipping was fast, however the box that the ring came in was broken.
15 ottobre 2019
Non scritta su invito
Love the ring and came in a timely…
Love the ring and came in a timely manner!
15 ottobre 2019
Non scritta su invito
I was given a time table of 2-3 weeks…
I was given a time table of 2-3 weeks for the construction of the ring and then another week for delivery. The ring arrived in 3 weeks so the service and time was excellent. The company emailed me after I had put in my in my order to double check the size, so that was reassuring to know that the company wanted to get it right the first time. I would certainly buy a ring here again, wonderful experience and a beautiful ring.
11 ottobre 2019
Non scritta su invito
Beautiful ring
Beautiful ring, and good communication from the seller
6 ottobre 2019
Non scritta su invito
Look exactly as pictured
Look exactly as pictured. Bands are very dainty and morganite is just the right size. They fit perfectly. Went to a jeweller prior to ordering for correct ring size. With the rose gold the rings have a soft blush appearance. Perfect!
5 ottobre 2019
Non scritta su invito
Love the ring I ordered for my…
Love the ring I ordered for my daughter!
Will not hesitate to order again from you!
1 ottobre 2019
Non scritta su invito
Fast to arrive and just stunning the…
Fast to arrive and just stunning the drtail is amazing
27 settembre 2019
Non scritta su invito
Good
They listen to you. They’ll send a picture of the ring before they ship it and if you don’t like the picture of it tell them to change it. They will
20 settembre 2019
Non scritta su invito
Great place
Awesome communication, great customer service will for sure use again!
18 settembre 2019
Non scritta su invito
Terrible experience
After months of research into moissanite, I placed my order with BBB Gem. After receiving my ring (through regular, uninsured mail, I might add) I was thrilled. It was absolutely beautiful. Unfortunately, that didnt last long. 70 days after receiving my ring, one of the 4 prongs holding my stone broke completely from the ring and my stone was lost. After emailing the company (as there is no phone number provided) and providing the photos they requested, they would not standy by their craftsmanship. I was told I shouldn't have worn the ring for "manual labor such as house work or taking bath". (My ring was never worn during physical activity.) They told me I would have to buy a replacement stone and have a local jeweler make the repairs. However, the link they provided for a "discounted replacement stone" was not a working link. Faulty craftsmanship, terrible customer service. Would never recommend.
17 luglio 2019
Non scritta su invito
Risposta di Bbbgem
Thanks for your review.
We sincerely apologize for this inconvenience caused.
If the ring was worn under a collision or hooked clothes something accidentally,the prongs might be broken as they are tiny.
Return is not acceptable in principle over 30 days and this order has passed 70 days,however,we still would like to help you,we offered 2 solutions:
1.You can send it back to us and we'll fix it for you.The buyer should pay for the replacement fee on the lost gem,due to the center stone was lost and it's a expensive stone. Also, buyers are responsible for shipping costs back and forth.
2.We can offer you a moissanite in same size and you can have it fixed at your local jewelry shop which will be much faster and easier. But you should pay for the new stone.
Unfortunately,you didn't accept one of them.
The link we provided is a working link,may be you copied it more with the blank which behind the link. So it didn't work.
Every beautiful piece needs to be taken good care of.
Sorry again.
Excellent products
18 giugno 2019
Non scritta su invito
Good experince / Gemstones authenticity confirmed
Overall a good experience. We received the ring set we wanted at a good price. Communication with BBBGem was good through the ordering processes. The biggest concern we had ordering for the first time from this company was if the gems in the ring we received were real. After receiving the rings we took it to our local trusted jeweler and they did confirm that both the diamonds and the morganite stone were in fact real.
15 giugno 2019
Non scritta su invito
Excellent Service
Excellent Service. I accidently placed two orders and they worked with me to clear up that issue. I also ordered a ring to late to get it on time for the proposal, and they worked hard and fast and delivered it in time with no detriment to the quality of their work.
24 maggio 2019
Non scritta su invito
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