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Valutata 5 stelle su 5

The quality of the dresses are better than I expected. BayBridal was so quick to respond, even when I'd send an email before bed. The were so accommodating with their BUYtoTRY system. Don't doubt this... Leggi di più

Valutata 5 stelle su 5

I recently ordered a dress from Baybridal. The staff were very helpful with choosing sizes correctly. Although my order was not able to arrive on time before, I got my money refunded quickly. I was... Leggi di più

Valutata 5 stelle su 5

Sharlene was absolutely amazing. So helpful and friendly. She quietly and confidently handed me dress after dress to try and listened to my wants and needs. She also went out of her way to send me... Leggi di più

Valutata 5 stelle su 5

Absolutely love the Infinity Dress and the colour! I couldn’t decide what style of dress I wanted, so the Infinity Dress was the perfect choice as it can be worn and styled in so many different wa... Leggi di più

4,8

Eccellente

TrustScore 5 su 5

45 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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4,8

Tutte le recensioni

(45)

24 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

10/10 quality and customer service

The quality of the dresses are better than I expected. BayBridal was so quick to respond, even when I'd send an email before bed. The were so accommodating with their BUYtoTRY system. Don't doubt this company, they likely have the dress you are looking for.

28 ottobre 2026
Non scritta su invito
Valutata 5 stelle su 5

Great team, very helpful!

I recently ordered a dress from Baybridal. The staff were very helpful with choosing sizes correctly. Although my order was not able to arrive on time before, I got my money refunded quickly.
I was nervous about online scammers or fake website. I highly recommend Baybridal for being trustable.
Thanks so much for all the phone calls and quick communicaiton.

11 ottobre 2026
Non scritta su invito
Valutata 5 stelle su 5

Friendly

Friendly, fast service with great communication throughout. Bay bridal made the whole process easy and stress‑free, and their helpful approach really stood out. Highly recommended for anyone wanting reliable, warm, and efficient service.

12 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Wonderful service, stunning gown

Really wonderful service, and an absolutely BEAUTIFUL gown at an amazing price. The quality of the gown is excellent, and Sharleen took care to check measurements to ensure I received the best size. She also threw in the matching veil, which I hadn't expected, and a return courier bag in case I needed alterations to the length. I could not be happier with my purchase, the ease of purchase, speed of delivery, and the service I received. Absolutely recommend this New Zealand business!

23 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Amazing service

Amazing service! We were after a dress that wasn’t in stock, however my daughter was in between sizes so we didn’t know which would fit. Because of the tight timeframes, the Bay Bridal team ordered and sent both dresses to us with a return bag to return the one that didn’t fit.

Dress was stunning as she can’t wait to wear it to the ball.

Comms are great, would define by my go to for dresses in the future. Thank you!

4 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Sharlene was absolutely amazing

Sharlene was absolutely amazing. So helpful and friendly. She quietly and confidently handed me dress after dress to try and listened to my wants and needs. She also went out of her way to send me a several dresses and accessories overnight when we ran into a few issues with bridesmaid gowns.
She made this whole experience so calm and joyful at what was a particularly stressful time. Thank you!

17 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Absolutely love the Infinity Dress and…

Absolutely love the Infinity Dress and the colour! I couldn’t decide what style of dress I wanted, so the Infinity Dress was the perfect choice as it can be worn and styled in so many different ways.

The material is amazing — wrinkle-free with a beautiful soft texture. When you first handle the fabric, it feels quite heavy and luxurious, but once it’s on, it feels light, comfortable and seamless on the body.

I’m extremely happy with the quality, fit and versatility of the dress.

18 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Highly recommend

This company NZ based , their website is easy to work with clear good examples of the clothing including plus size and a good variety of colors in each style. I opted for the try to buy option my dressed arrived withing 5 days they all fitted and as advertised .The staff were amazing and the refund instant. This made my daughters wedding less stressful and I felt great in their dress.

17 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Bay Bridal exceeds expectations

Bay Bridal has exceeded all of my expectations. Customer service was great, the Try to Buy option gave me a choice from long distance, and the dress itself is even more beautiful than the pictures. It fits perfectly, and the material and workmanship is of very high quality!! The order arrived in the time promised. The best part is being able to support a small, local business. Win, win!!
My stress is gone!! Thanks, Bay Bridal!!!

15 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

10/10

10/10, dress was such a great price.
The staff have been so helpful too.
I ordered back in January and have lost a bit of weight since then. They're so accommodating and are happy to do an exchange for me to a smaller size if needed at only a tiny cost. Cannot rave about this company enough!!
Shoutout to Sharleen who put my stressed mind to ease too 🥰
I had heard great things from my friend who also purchased her dress from here. Bay Bridal is where it's at! 🤍

24 giugno 2026
Non scritta su invito
Logo di Baybridal

Risposta di Baybridal

Thanks so much! What a stellar review. Always happy to help as much as possible. Take care and well see you later in the year.

Valutata 5 stelle su 5

Absolutely gorgeous dress

Absolutely gorgeous dress! I used the Try Before You Buy option and ordered two dresses, returning one. The whole process was easy and hassle-free. The green sparkly ball gown is stunning in person, with excellent quality fabric and beautiful detailing. It fits wonderfully and looks fabulous on. I'm sure my daughter will receive many compliments when wearing it. I would highly recommend this dress to anyone looking for a glamorous and elegant gown.

5 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

100% Recommend!!!

I have brought my formal dresses from Bay Bridal for years now and every time the customer service and care shown by the team is second to none! Returns and exchanges are always a super smooth process. You can tell the team really wants to make sure you look and feel your best. I definitely recommend shopping with them!

29 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Amazing nz company from the beautiful…

Amazing nz company from the beautiful dresses to great customer service.
I chose bay bridal as I could buy to try...an amazing feature considering I live a long distance away..to far to go to the store. Chose my dress and returned the other...refunded with no hassles.
Great customer service
Thank you ☺️

1 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Easy to order

Easy to order. Sizing was correct and quality was good.
It was exactly as advertised and I received it within 10days. Fully recommend Bay Bridal

20 febbraio 2026
Non scritta su invito

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