Fantastic customer service, considering it was my first time using them and the deadline for the items was exceptionally short the team were amazing. Very impressed with the quality, speed of deli... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We have ordered Baxter Murray's chocolate lollipops a few years in a row now and they are a super addition to our race days. We use them with the branded backing card option and add a QR code which is... Leggi di più
L'azienda ha risposto
We had a specific campaign we wanted to run, and Karen was brilliant to be able to accommodate what we needed. A Golden Ticket Campaign ran across UK and Ireland - they did up personalised chocolate b... Leggi di più
L'azienda ha risposto
We were delighted with the chocolate Award Statues supplied. Karen was super helpful. Even though we only gave the around two weeks notice or delivery was ahead of schedule, everything arrived safely... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Hey Chocolate Lovers ! We are a family business, founded by husband and wife team Michael & Karen Murray who have been crafting promotional & corporate chocolate gifts from their Belfast factory since 1995. We stand out from other promotional chocolate suppliers because we're not just the middleman, we're the chocolate and corporate branded packaging creators. With our team of dedicated chocolatiers, bespoke mould and box makers, we're here to craft luxury chocolates and packaging that will elevate your marketing efforts and impress your clients. Our chocolates aren't mass-produced and left to languish on shelves. They are freshly handmade to order from the finest Belgian chocolates. Got a specific shape or theme in mind for your chocolates? We've got you covered with our extensive range of stock mould designs, perfect for industries ranging from banking to aviation. And if you want something truly unique, we can create bespoke moulds tailored to your specifications. Elevate your corporate events with our award-winning truffles, elegantly packaged in logo-branded boxes. They're the perfect table favours for dinners guaranteed to impress even the most discerning guests. We're committed to ethical sourcing & sustainability. That's why we use Cocoa Horizons certified chocolate which is palm oil free. Plus many of our products are available in plastic free or recyclable packaging, because we believe in indulging responsibly. Get in touch with us today and let's make magic happen with luxury chocolate !
Informazioni di contatto
Unit 2, 69a Aigburth Park, BT4 1PQ, Belfast, Regno Unito
- +44 2890 471310
- info@baxtermurray.co.uk
- baxtermurray.co.uk
4,9
Eccellente
89 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Incredible service
Incredible service. Delicious chocolates! Highly recommend using Baxter Murray for your next chocolate project!
16 maggio 2025
Non scritta su invito
Risposta di Baxter Murray Creative Chocolate
Thanks so much, we really enjoyed working with you and the team, until next time :)
5* as always!! Cannot fault them!
Second time ordering with Baxter Murray and still cant fault them. Karen and Michael are both so lovely and helpful. I needed an order for a specific date and they got it sorted, no hiccups, all perfect. Chocolate tastes lush every time too which is of course the most important thing! Highly recommend!!
30 maggio 2025
Non scritta su invito
Risposta di Baxter Murray Creative Chocolate
Thank you Chloe, we really appreciate your lovely comments and repeat orders ! 10 out of 10 customer :)
Absolutely a 5* experience every time
Absolutely a 5* experience every time. These guys are always so friendly, helpful and super speedy! I have been using Baxter Murray for over 3 years now. They are my go-to, and they always deliver!
29 aprile 2025
Non scritta su invito
Risposta di Baxter Murray Creative Chocolate
Thank you, we really appreciate your feedback and your continued custom !
Highly Recommended
Highly Recommended: Baxter Murray Creative Chocolate!
We had an excellent experience with Baxter Murray Creative Chocolate! Their customer service was outstanding, and the order was processed quickly. They even sent us samples for a trial before we placed our full order, which was greatly appreciated. The chocolates were personalized with our company logo, and the quality was top-notch. Everything was delivered on time.
The Neapolitan chocolates were a hit! They have the perfect balance—not too sweet, just spot-on. Thank you to Karen & Michael for their cooperation and excellent service. We’ll definitely be back once our stock runs out. Highly recommended!
10 febbraio 2025
Non scritta su invito
Risposta di Baxter Murray Creative Chocolate
Thank you Edyta, we really appreciate your feedback, we're delighted you are so pleased with your chocolates. Give us a call when you are ready for the next batch we'll be delighted to help :)
Delicious chocolates & friendly, reliable service!
I've used Baxter Murray on a few occasions now; the service they provide is second to none and the chocolate is delicious! Karen is always so helpful, even at the most demanding and busy times. Highly recommended
10 dicembre 2024
Non scritta su invito
Risposta di Baxter Murray Creative Chocolate
Thanks Karen we love working with you and really appreciate your review :)
Great service and quick delivery
Great service and quick delivery, chocolates are great and new design worked out great.
Highly recommend and thanks for everything
20 gennaio 2025
Non scritta su invito
Risposta di Baxter Murray Creative Chocolate
Thanks for your review, we were very happy to help :)
Fantastic chocolate and fulfilment
Fantastic chocolate and fulfilment service to the UK and EU from Karen and the team once again. We'll be back in touch again later in the year. Recommended.
9 dicembre 2024
Non scritta su invito
Risposta di Baxter Murray Creative Chocolate
Thank you Stephen, it was a pleasure to work with you again this year, until next time :)
A 10/10 experience and product
I found Baxter Murray from a Google search and first approached them with what I thought was a very tricky brief. 'Can you create chocolate ordnance - perhaps a hand grenade.' By return I had a reply with images attached and a 'like this you mean?' type response! AMAZING that they weren't phased and had in fact created similar before. I think we went through 3 design tweaks and then we placed the order - the product was a gift box of white and milk chocolate mini hand grenades to gift to clients and suppliers and the final result was AMAZING. Recipients were delighted - which in turn made us happy! For the record, we work in the field of unexploded ordnance detection - we aren't just randomly interested in hand grenades! The price point was fair, the quality was excellent, the customer service was second to none and the communication was perfect. 10/10.
6 dicembre 2024
Risposta di Baxter Murray Creative Chocolate
Thanks so much IGNE Group for your extensive review ! We really appreciate all your feedback and hope to work with you again :)
Very nice chocolate
Very nice chocolate! Easy and speedy service... Will use again
21 novembre 2024
Non scritta su invito
Risposta di Baxter Murray Creative Chocolate
Thanks Stacy, we hope to hear from you soon :)
Baxter Murray were great from start to…
Baxter Murray were great from start to finish. They responded quickly to all questions and kept in touch throughout the process. The final product looked great and the chocolate was delicious too!
29 ottobre 2024
Non scritta su invito
Risposta di Baxter Murray Creative Chocolate
Thanks so much for your 5 stars, we are thrilled !
Very customer focused experience from…
Very customer focused experience from order over customisation to delivery. Clear and very responsive communication. Product has been received very well by our clients too. Boxes and chocolates are made to high standards. I will order again!
1 novembre 2024
Non scritta su invito
Risposta di Baxter Murray Creative Chocolate
Thanks Mike, we really appreciated your comments !
Great chocolates and quick service
Great chocolates and quick service, we will be back!
10 ottobre 2024
Non scritta su invito
Risposta di Baxter Murray Creative Chocolate
That's perfect, we'll be delighted to hear from you again ! Thanks for your review.
Absolutely fantastic service.
Absolutely fantastic service.
Chocolate was a great hit with the customers.
Karen was a lovely, pleasant & helpful person to deal with.
Would definitely use them again.
4 agosto 2024
Non scritta su invito
Risposta di Baxter Murray Creative Chocolate
We were delighted to help and equally delighted with your feedback and 5 stars - Thanks again !
Absolutely fantastic
Absolutely fantastic! Always go above & beyond to ensure they give efficient first class and friendly service.
3 ottobre 2024
Non scritta su invito
Risposta di Baxter Murray Creative Chocolate
Thank You, we are always delighted to help !
Brilliant service
Brilliant service! Super quick turnaround, great quality, very helpful & friendly service. Have recommended to my team! Thank you so much
13 settembre 2024
Non scritta su invito
Risposta di Baxter Murray Creative Chocolate
Thank you Sophie for your 5 star feed back, we were delighted to help with your chocolate keys !
Great company to work with!
Karen was great in helping us get some chocolates sent out for an event coming up with a short turnaround!
9 settembre 2024
Non scritta su invito
Risposta di Baxter Murray Creative Chocolate
It was great to work with you, thank you for your review it's wonderful to get your feedback :)
super service
super service , friendly and customer focus staff and a gorgeous end result
16 settembre 2024
Non scritta su invito
Risposta di Baxter Murray Creative Chocolate
Thank you Stephen, it was lovely to work with you again ! Appreciate your review and five stars !!
Fabulous truffles
Fabulous truffles. Everyone was praising them+++
Michael was so helpful and went out of his way to help with my queries and my subsequent order.
I would thoroughly recommend this company. Absolutely brilliant 👏👏
6 settembre 2024
Non scritta su invito
Risposta di Baxter Murray Creative Chocolate
Thank you Liz, it was lovely to work with you and we're delighted your event went well.
Short notice custom moulding, made to order.
Contacted for a short notice, custom order, and they jumped straight to work.
Pulled old mouldings out of storage for the required design, and delivered before the required time.
Great thank you Karen and Michael.
16 agosto 2024
Non scritta su invito
Risposta di Baxter Murray Creative Chocolate
You are very welcome, we were delighted to help with your gift :)
5* service
Excellent customer service from Karen and co, answered many questions and queries and delivered on everything they promised. Highly recommend
12 agosto 2024
Non scritta su invito
Risposta di Baxter Murray Creative Chocolate
It was a pleasure to help, thanks so much for your custom !
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.