Jebby was very helpful, gave us plenty of time to make our decisions without any pressure and was very knowledgeable on all products in store, she was also able to offer good advice. Everything arri... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Used bathroom mountain numerous times over the years and always been good. Recently had an order for some bathroom items, one was a corner curved bath that for some reason was the wrong way round when... Leggi di più
I have renovated my home, but have been badly affected by two rogue builders meaning year long delays installing some of the items ordered. I cannot fault bathroom mountains customer service, over a y... Leggi di più
Radiators look absolutely beautiful on and were a very good price. Delivery was next day, and driver was courteous and handled out items with care, putting them in the garage where requested. And wh... Leggi di più
Dettagli dell'azienda
Informazioni su Bathroom Mountain
Scritti dall'azienda
Welcome to Bathroom Mountain, where we take pride in helping you create the bathroom of your dreams without breaking the bank. We recognise that the bathroom is far more than just a functional space—it's a sanctuary for relaxation and rejuvenation.
We firmly believe that a bathroom is the most important room in the house. Whether it's a brisk morning shower, a soothing evening soak, or a bath-time haven for rubber ducks and muddy dogs, the bathroom plays an essential role in our daily lives.
Uncompromising on quality and design, we're committed to offering you unbeatable prices and year-round savings. From contemporary aesthetics to traditional craftsmanship, everything you need for your perfect bathroom is available at everyday, low prices.
ServiceOur dedicated customer service team stands ready to provide expert advice and guidance via online chat, email, or telephone. Whichever communication channel you prefer, we aim to deliver exceptional customer service to assist with any queries, needs, or concerns you may have.
ProductOur extensive range features a variety of bathrooms and accessories to suit every taste and budget. From complete bathroom suites to individual elements like mirrors and accessories, we've got everything you need to realise your dream bathroom.
PriceWith a focus on affordability, we offer fantastic low prices on all our products. Plus, enjoy free next-day delivery on orders over £399 to most UK postcodes. We regularly run promotions to ensure our prices remain highly competitive.
Store LocationsWe welcome you to visit us at our stores in Stoke-on-Trent, Basildon and Stockton-on-Tees, where you can explore our ranges in person.
Scritti dall'azienda

- Affordable Luxury:
- Every bathroom product is thoroughly scrutinised to meet our stringent quality standards. Our competitive pricing ensures you don't have to compromise on quality, and we offer free next-day delivery on orders over £399 to most UK postcodes. Explore our full range on our website.
- Customer-First Approach:
- We're devoted to delivering an effortless shopping experience. Our friendly customer service team is at your disposal, offering expert advice or bespoke quotations via online chat, email, phone, WhatsApp, or social media platforms.
- Swift UK-Wide Delivery:
- We provide free next-day delivery on orders over £399 to a broad spectrum of UK postcodes. Additionally, our Stoke-on-Trent, Basildon, and Stockton-on-Tees showrooms offer the opportunity to see our extensive range in person.
- Your Opinions Shape Us:
- Your feedback, whether it's glowing praise or constructive criticism, is invaluable to us. Our senior management team reviews all customer feedback as part of our commitment to continuous improvement. Your perspectives are integral to our strategy and help us serve you better, each and every day.
Informazioni di contatto
Harewood Street, , ST6 5DX, Stoke-on-Trent, Regno Unito
- 01782 405047
- customer.service@bathroommountain.co.uk
- bathroommountain.co.uk
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Muhammad was really helpful and dealt…
Muhammad was really helpful and dealt with my returns delivery promptly.
Happy overall
Although one of the items arrived damaged, Haider Jamil's quick and thorough support resolved everything for us. Happy days!
Prompt delivery
Prompt delivery, products in perfect condition, ranges identical to many sold elsewhere at absolutely fantastic prices
Excellent service
Excellent service from Riley today in Newport Road store , very thorough and patient and friendly in going through choices to fit our new bathroom. Super helpful in guiding me through different options. Included some offers . Would definitely recommend.
Haider was excellent
Haider was excellent, very helpful and efficient
Great customer service
Spoke with Haider from customer support about an issue and it was resolved so quickly. Really great service. Happy with the products received too. Would use again!
Combined hot & cold bath tap
Updated the bathroom and now all complete. Bought an Anker chrome bath filler tap from Bathroom Mountain. Very pleased with it, and competitively priced. Easy to order and arrived as promised.
Fantastic!
I had a fantastic experience with Bathroom Mountain. After placing an order for a heated towel rail, I contacted customer services to get advice on the correct matching valves. Haider was incredibly helpful, quickly identified the right products for my installation and provided links to both the manual and thermostatic options so I could compare them.
What really impressed me was that when I wanted to add the valves to my existing order, Haider arranged everything for me, merged the orders, and even refunded the £29.99 delivery charge that I had already paid. He went above and beyond to save me money and made the whole process completely hassle-free.
Exceptional customer service, friendly communication, and a genuine willingness to help. Thank you, Haider – you're a credit to Bathroom Mountain. Highly recommended!
Speedy delivery and lovely items
Speedy delivery and lovely items. One was very slightly damaged, but Muhammad called me up (over a weekend, no less!) and sorted out a replacement promptly. Would definitely buy from them again!
Minahil really helped me with a part…
Minahil really helped me with a part over the weekend. Super nice and helpful.
I’d like to thank Haider for the…
I’d like to thank Haider for the efficient and speedy help in resolving my issue. His professional attitude and clear communication made the whole process smooth and stress-free. It’s always reassuring to deal with someone who is both knowledgeable and genuinely helpful. Much appreciated!
Great service
Great service from Minahil who gave a quick and detailed response to my query
Potrebbe usare l'IA per rispondereMostra di più
Customer service is equally as important as the product itself
We have now had really good support from the company and are going to order again from the company. We have spent a lot on large orders from here and haven’t had any issues with any of the items, Items are always good well packaged and really nice quality. Slight delivery issue which is being looked at and it’s great to work with a Company who value feedback and reach out to better the customer experience. Really pleased now thank you.
If you’re looking for a good company and want to spend your money comfortably and in good quality products and get good service….go for it.
Anyway Need to go I have an order to make!! Happy shopping!

Risposta di Bathroom Mountain
My Reza was really helpful!
I had purchased a mirror that was not working properly
I had purchased a mirror that was battery operated, I was having trouble with it as it was not working properly. Kelsey was in contact with me and gave me great assistance on how to fix the issue.
My bathroom mirror is now working perfectly great service in getting it fixed
Brilliant service
Brilliant service. Took time to go through my order and help
Me choose an alternative product due to being sold out. Fantastic customer service. Thank you Muhammed.
Brilliant
Brilliant. Ordered on Saturday. Was delivered within 24 hours on Sunday morning. Ordered Sorrento walnut 600mm vanity and seems to be well put together. Would order again.
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