Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

This is my second order from bathlabs. Had a good experience with both in terms of delivery of goods but very quickly a part broke (toilet seat fixing). I contacted them via email to report and they... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent service from Bathlab. Ordered tap on Monday and it arrived on Wednesday. The bath filler was easy to fit and operate and looks great, but as mentioned in previous comments its performance... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Purchased a rimless back to wall toilet, soft close toilet seat and concealed flush. Products are good quality. Only gripe is the flush plate is a bit cheap and I don't think it will last long. Commu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Once our order was placed they kept us updated at all times. The order arrived in the alloted time frame well packed and in great condition except one item the toilet seat which had been damaged in tr... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di forniture per il bagno

Scritti dall'azienda

BathLab.co.uk is an online bathroom and shower retailer committed to making your dream bathroom a reality. We work direct with our suppliers to provide the latest in bathroom design at highly affordable price. We have been selling bathrooms online for over 15 years, so we know what is important for our customers. Unlike many bathroom retailers, our stock levels are kept updated so that when you buy from us you can relax knowing that your order will be with you soon. We offer free delivery in the UK for orders over £299 and the vast majority of our products can be with you within a few days, some even on a next day basis. If you have any questions or need help with your order, we are more than happy to assist. We are smaller than some of the "giants" in our industry which means we are able to answer our customers far quicker, we take pride in offering a high standard of customer service!


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

141 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

We are thrilled with all of our…

We are thrilled with all of our products. Great quality and quick delivery. Greg was really helpful with all of our questions.

29 maggio 2023
Logo di BathLab.co.uk

Risposta di BathLab.co.uk

HI Alison,
Thanks for your feedback and kind words.
I'm really glad to hear you are happy with everything and hope the project is coming along well.
Kind regards,
Greg

Valutata 5 stelle su 5

Better than the original

Arrived quickly, it was exactly as it was described and retro fitted no problem if not better than the original.

4 giugno 2023
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Risposta di BathLab.co.uk

Hi Clive,
Thank you for your review, glad to hear you are happy with your order.
All the best,
Greg

Valutata 1 stelle su 5

delivery

from order to delivery, rather slow compared with amazon.

11 maggio 2023
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Risposta di BathLab.co.uk

Hi James,
Sorry to hear you found the delivery slow. I can see that you order was delivered within the advertised delivery timeframe (bearing in mind the bank holiday). We do also offer express delivery options for when things are needed faster. Sadly we cannot quite compete with Amazon on all fronts (yet) - though I would like to think we make up for this in other ways as a small business that is happy to help customers as much as possible.
I hope the items ordered look great in your bathroom!
Kind regards,
Greg

Valutata 5 stelle su 5

Great after care support

Had a few small issues which were resolved swiftly. Overall, great product, great communication, very helpful

10 maggio 2023
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Risposta di BathLab.co.uk

Hi,
Thank you for your review, I am glad we were able to resolve the issues for you.
Kind regards,
Greg

Valutata 5 stelle su 5

Great price

Great price
Communication

15 maggio 2023
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Risposta di BathLab.co.uk

Hi Carol,
Thank you for review, I am glad to hear things went well for you.
Kind regards,
Greg

Valutata 5 stelle su 5

Very helpful

11 maggio 2023
Logo di BathLab.co.uk

Risposta di BathLab.co.uk

Hi Laura,
Thank you for your review, glad we could help!
Kind regards,
Greg

Valutata 5 stelle su 5

Great products

Great products. Delivered quickly.
Very competitive prices.

3 maggio 2023
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Risposta di BathLab.co.uk

Hi Pauline,
Thank you for your review, I am glad to hear you are happy with your purchase!
Kind regards,
Greg, BathLab.co.uk

Valutata 5 stelle su 5

Great prices and excellent customer service

Prices were fair and they matched them too! Customer service was excellent. They were so helpful and knowledgeable and didn't mind all my many questions. Delivery was quick, payment easy and all items arrived were as expected. Highly recommended.

1 maggio 2023
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Risposta di BathLab.co.uk

Hi,
Thanks for your kind review and I am glad to hear you are happy with everything! I hope the bathroom is coming along well.
Kind regards,
Greg, BathLab.co.uk

Valutata 5 stelle su 5

Parcel well delivered

Delivery time was short, well noted so I knew when they were delivering and parcel was well packed so it didn't get damaged.

21 aprile 2023
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Risposta di BathLab.co.uk

Hi Theresa,
Thank you for your review, glad to hear you are happy with the delivery.
Kind regards,
Greg, BathLab.co.uk

Valutata 5 stelle su 5

Good value products and good…

Good value products and good communication for arranging the delivery date. Items delivered on time and all in good order.

24 marzo 2023
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Risposta di BathLab.co.uk

Hi Tom,
Thank you for your review and feedback, glad to hear everything is in order!
Kind regards,
Greg - BathLab.co.uk

Valutata 5 stelle su 5

Well made ,prompt delivery fits well…

Well made ,prompt delivery fits well over radiator towel rail.purchased so hubby wasn't the only one who had a warm towel😂😂

22 marzo 2023
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Risposta di BathLab.co.uk

Thank you for your review, glad to hear you have taken back some valuable towel rail space!
Best wishes,
Greg - BathLab.co.uk

Valutata 5 stelle su 5

Shower waste

Although initially my order arrived damaged this was quickly sorted out and a new replacement sent which arrived intact , thanks for your service.

9 febbraio 2023
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Risposta di BathLab.co.uk

Thank you for your review and I am glad we were able to resolve this quickly for you.
Kind regards,
Greg - BathLab.co.uk

Valutata 5 stelle su 5

Good communication

Good communication, prompt delivery, thanks.

6 febbraio 2023
Logo di BathLab.co.uk

Risposta di BathLab.co.uk

Thanks for your feedback, happy to hear the order arrived promptly.
Kind regards,
Greg - BathLab.co.uk

Valutata 5 stelle su 5

Excellent

Good product, great communication, excellent price.
Wouldn’t hesitate to use or recommend.

17 gennaio 2023
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Risposta di BathLab.co.uk

Thanks for your kind words, great to hear you were happy with the order.
Kind regards,
Greg - BathLab.co.uk

Valutata 4 stelle su 5

Amazing customer Service

My item didn’t arrive on time and Customer service were so quick and amazing! They responded within 10 minutes and got my query sorted asap. Greg helped me and he was so prompt and apologetic

16 dicembre 2022
Valutata 5 stelle su 5

Excellent customer service

As property is a rental I didn't want to spend a lot on new bathroom but still wanted to give tenants something stylish and decent quality. Bathlab ticked all the boxes but in addition the customer service was excellent. I had a few questions before ordering and these were all answered quickly by email from Greg. Basin was unavoidably damaged during transit and one small item was missing from order. All resolved speedily with no quibbles. Delighted with quality, value for money and outstanding customer service. So are my tenants!

6 dicembre 2022

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