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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Great experience, purchased of Basco a few times now. Having a Spanish fiancé made me look initially and of course loving the food. The steaks, chistora, peppers and jamon are the best. Worth every pe... Leggi di più

Valutata 5 stelle su 5

I've been ordering from Basco for some years now, with a variety of produce from whole suckling pigs to morcilla, wine and, most recently kokotxas (which I have wanted to try again since having it... Leggi di più

Valutata 3 stelle su 5

Having previously bought a Tabladillo suckling pig joint from Costco which was fabulous I found Basco who seemed to sell the range. I bought the 2.2kg boneless loin/belly. Delivery was quick and excel... Leggi di più

Valutata 5 stelle su 5

Always have great experiences with this company, the quality of the products but also the service. Including where paying by PayPal meant I ordered to the wrong City on the wrong day.

Dettagli dell'azienda

  1. Negozio di prosciutto stagionato
  2. anche in
  3. Grossista di liquori
  4. Grossista di pesce
  5. Importatore e grossista di vini
  6. Salumeria

Informazioni fornite da varie fonti esterne

Wetherby, UK based importer of gourmet food and drink from Spain. Supplying trade and retail customers with our fantastic produce.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

246 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 10% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(246)

100 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

A comprehensive selection of quality…

A comprehensive selection of quality products competitively priced. On the rare occasion that there has been an issue with the order it is resolved very quickly and without fuss. I always feel I can trust Basco with my order.

1 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Food delivered in December with a best before date of July

Placed an order on 30/11/2025. Received order on 04/12/2025 and two products (butifarra blanca) had a best before date of 19/07/2025. Emailed them straight away. No reply received. Emailed again on 06/12/2025. No reply so far. I'm reporting them to trading standards.

8 dicembre 2025
Non scritta su invito
Logo di Basco

Risposta di Basco

Dear Elena,

Please accept our sincere apologies for the delay in responding to your email — unfortunately, your message was diverted into our junk mailbox and was only picked up by the team yesterday. We’re very sorry for the frustration this may have caused. Our operations manager Miles has also tried to get in touch via email, as we don't have a phone number on record.

With regards to the two botifarra sausages you received, we can confirm that these products are sold as frozen on our website and were frozen before the 19/07/25. Unfortunately, it appears that the frozen label came off during handling or transit, which understandably made them appear out of date on arrival.

We truly apologise for the confusion and inconvenience this has caused. As a gesture of goodwill, we will be refunding the full value of the two botifarra sausages to you.

Once again, we are very sorry for the inconvenience and appreciate your understanding. If you need anything further, please do not hesitate to contact us.

Kind regards,

Basco Team

Valutata 5 stelle su 5

Bought some excellent hampers

Bought some excellent hampers; tinned fish and seafood, as well as specialist items like Basque cider from Basco - always been highly delighted with content; quality and delivery - great Spanish food and drinks company to deal with !

27 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Quality Authentic Basque products

i have been using Basco now for a year or so and have yet to be disappointed in it quality and range of authentic products especially its cheese cake only wish i could get a quicker delivery service but that my area problem rather than Basco

2 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Fantastic suckling pig

Fantastic suckling pig. Really delicious and surprisingly simple to cook. The delivery was super simple and it aimed in excellent condition. I will be buying again.

6 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent customer service

I ordered the Gallega Rump Joint after hearing such wonderful things about the quality of the beef. We’re saving it for Christmas Day, so I haven’t tried it yet, but I wanted to leave a review for the customer service in the meantime. I accidentally placed a duplicate order and needed help resolving it. Basco were incredibly helpful and patient throughout the process, and the communication from their team was excellent. I’m really looking forward to trying the beef and will leave another review after Christmas. Thank you!

2 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

What a find!🤩…

Absolutely delighted with finding Basco of a source of genuine, quality, Spanish items. Great range of products - the Good Friday discount encouraged me to purchase a wider range of items. The Spanish Omelette is incredible value for money and was a great treat. The items arrived via DPD very quickly and superbly packaged. I am really enjoying my moments is self indulgence and will return for more treats in the future. Thank you for a great website and swift and efficient service.

22 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

The Best

Amazing products, quick delivery and even rewarded for being a regular customer. One of the best fine food companies with a very reasonable price tag. A must try for any foodie lover!!

14 novembre 2025
Non scritta su invito
Valutata 3 stelle su 5

Bad customer service

My initial order was for a Galician fillet which was terrible had to make braised steak n mushroom pie out of it not what you would expect to do after paying £85 ( offer) I recieved eventually £30 credit which I used to buy 2 packs of iberico ham one pack was inedible the other fine informed the company but no response I have given them plenty of time to respond but to no avail

18 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Speed and quality

My previous suppliers let me down so I found this company online and was delighted with the quality of the food, careful packaging and speed of delivery. I will be back!

31 ottobre 2025
Non scritta su invito

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