Bannerbuzz Recensioni 116

TrustScore 3 su 5

3,2

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 2 stelle su 5

The pricing and range is good. Communication, not so. First, they are based overseas somewhere and have poor English, so they don't understand simple instructions. Second, you communicate with a... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Good value, and their website is easy to use from designing to finished product. Doesn't work well during winter mornings or when it rains for car/shop windows, where you need to see through to the o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

What an amazing experience! I created , with your help, 10 aluminium signs, saved them in My Designs and then went to checkout in no time at all! The design models were a great variety and I used my... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I wanted tent banners for my massage business, but the costs for local print services were exorbitant. Using BannerBuzz I was easily able to create a tent card template using my own logo within 15 min... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

3,2

Nella media

TrustScore 3 su 5

116 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Repeat customer

I have ordered several items through this company and continue to use their service as I always get what I pay for at a fair price.

3 ottobre 2023
Non scritta su invito
Logo di Bannerbuzz

Risposta di Bannerbuzz

Hi Steph, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!

Valutata 5 stelle su 5

The rep was very helpful and…

The rep was very helpful and professional.
Thank you

21 settembre 2023
Non scritta su invito
Logo di Bannerbuzz

Risposta di Bannerbuzz

Hi Soha, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service.

Valutata 1 stelle su 5

Terrible customer service

Terrible customer service, the product takes weeks and comes from overseas. Called several times and was told the order was on its way, a week past the date we needed the product and still nothing has arrived.

4 settembre 2023
Non scritta su invito
Logo di Bannerbuzz

Risposta di Bannerbuzz

Hi David, we sincerely apologize for the inconvenience this has caused you. We certainly understand this is not the ideal experience we want our customers to have. We request you to raise a ticket from your Bannerbuzz account and address it to the Brand Management Team. Please be assured that we will look into it promptly.

Valutata 5 stelle su 5

easy to setup and order

20 agosto 2023
Non scritta su invito
Logo di Bannerbuzz

Risposta di Bannerbuzz

Hi Les, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service.

Valutata 1 stelle su 5

it is very disappointing to have used…

it is very disappointing to have used buzz banner and not had much trouble with them then they go and totally stuff up and do not care what they did I bought car stickers from them and they changed the material which was not a good idea never asked them too they never told me they just gave me a refund of $16 I got 2 stickers to go down my car but they have not stuck and what they send was, to be honest rubbish it is now peeling off I told them they did nothing and left it to Paypal to tell me I had lost my money I will be doubtful now to go back and use them, all they needed to do is have some customer service but no now they lost more than what the did not have to pay me back for because I would have bought new stickers that I wanted plus a gazebo off them now nope not giving the business when they treated me like this

28 luglio 2023
Non scritta su invito
Logo di Bannerbuzz

Risposta di Bannerbuzz


Hi Jane. we regret the inconvenience this has caused you. We certainly understand this is not the ideal experience we want our customers to have. Our team suggested a product change in the order due to the nature of your artwork. The best possible option was a Flash Cut decal. As per the latest update, we have received a chargeback for the order. Hence, we would request you to contact PayPal for further updates related to the payment. Regrettably, we won't be able to assist you further in this regard until receipt of the final outcome of the chargeback or if the chargeback is withdrawn.

Valutata 5 stelle su 5

STAFF ASSISTANCE

Assistance, speed and quality of work

20 luglio 2023
Non scritta su invito
Logo di Bannerbuzz

Risposta di Bannerbuzz

Hi Elaine, Thank you for taking the time to reach out to us. We are glad that you found our service helpful and your admiration confirms that we are on the right track and encourages us to continue. By offering reliable products and exceptional customer service, our goal is to constantly surpass customers' expectations. We look forward to please you again with the next order.

Valutata 5 stelle su 5

I love Banner Buzz

I love Banner Buzz and have recommended it to many of my friends, because the product they create is excellent, and so reasonably priced. I cannot fault this company. Well done team. Ordering online now is a breeze, after so many orders.

30 giugno 2023
Non scritta su invito
Logo di Bannerbuzz

Risposta di Bannerbuzz

Hi Adele, thank you for addressing our efforts though 5-star rating, we really appreciate your efforts. We gladly want to share that Your appreciation tells us we are doing something right and encourages us to keep offering the right options, best quality and perfect fit. We always make sure that each of our customer finds our product with great quality and if there are any issues regarding that, you can contact our customer support which is available 24 x 7. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!

Valutata 5 stelle su 5

The extremely helpful staff more than…

The extremely helpful staff more than made up for my lack of artistic/ tech expertise. Thank you.
Gary.

17 giugno 2023
Non scritta su invito
Logo di Bannerbuzz

Risposta di Bannerbuzz

Dear customer, Thank you for taking the time to reach out to us. We are glad that you found our service helpful and your admiration confirms that we are on the right track and encourages us to continue. By offering reliable products and exceptional customer service, our goal is to constantly surpass customers' expectations. We look forward to please you again with the next order.

Valutata 5 stelle su 5

What a great place for our printing needs

What a great place for our needs. I done my third order today.

21 maggio 2023
Non scritta su invito
Logo di Bannerbuzz

Risposta di Bannerbuzz

Dear customer, Thank you for taking the time to reach out to us. We are glad that you found our service helpful and your admiration confirms that we are on the right track and encourages us to continue. By offering reliable products and exceptional customer service, our goal is to constantly surpass customers' expectations. We look forward to please you again with the next order.

Valutata 5 stelle su 5

What an amazing experience

What an amazing experience! I created , with your help, 10 aluminium signs, saved them in My Designs and then went to checkout in no time at all! The design models were a great variety and I used my skills to change one to my basic design. I suggest you find a simpler way to take multiple designs straight to checkout instead of singularly. Congratulations on a creative tool which gives a wonderful experience .

16 maggio 2023
Non scritta su invito
Logo di Bannerbuzz

Risposta di Bannerbuzz

Hi Marian, we really are obliged to receive 5-star rating from you, and we will definitely try our best to deliver the same impression of our company. We make sure that our product is always in perfect price, size and quality.  If there are any issues regarding that, you can contact our customer support which is available 24 x 7. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!

Valutata 5 stelle su 5

Easy to use system

Easy to use system. Price is right and competitive. On time delivery. Very helpful staff.

11 maggio 2023
Non scritta su invito
Logo di Bannerbuzz

Risposta di Bannerbuzz

Hi George, we really are obliged to receive 5-star rating from you, and we will definitely try our best to deliver the same impression of our company. We make sure that our product is always in perfect price, size and quality.  If there are any issues regarding that, you can contact our customer support which is available 24 x 7. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!

Valutata 5 stelle su 5

Easy ordering system with lots of…

Easy ordering system with lots of support to get the design done right

24 aprile 2023
Non scritta su invito
Logo di Bannerbuzz

Risposta di Bannerbuzz

Hi Troy, thank you for your feedback. We have worked hard to make the order process simple and easy to follow. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products, and services.

Valutata 1 stelle su 5

SCAM BUSINESS. DO NOT ORDER

Terrible customer service and print quality from a business that is NOT based in Australia at all. The printing comes from India and their customer service reps make promises they don't keep, don't want to talk to you and to them, the customer NEVER comes first.

My first order went through relatively smoothly, but then things went downhill after that. Even though my 2nd and 3rd orders had exactly the same sized font, they delayed printing the orders by over three days because they didn't like the size of my font. But who are they to tell me what I can't print when I've already PAID for it?

Not only that, it meant that my print order missed the deadline that they promised for delivery and the event I printed for. They didn't even try to make it up to me, but demanded I pay them extra for shipping.

The printing is also horrendously inconsistent because they CHANGED MY FILE when I specifically said that I DID NOT want any changes. Hence why the colours and quality of the print was significantly reduced. Who do they think they are? I don't care if it printed low quality, I wanted it printed my way. Ironically it came out lower quality than if they actually had just printed my file without any changes.

Conclusion. DO NOT PRINT FROM THIS COMPANY. IT'S A SCAM.

5 aprile 2023
Non scritta su invito
Logo di Bannerbuzz

Risposta di Bannerbuzz

Hello, Vanessa. We are sorry to hear that your experience with BannerBuzz was not satisfactory. We would like to clarify that we are a company based in the United States with a global presence. We apologize if at any point during your interaction with us, you felt disappointed or let down.

We understand that your first order went smoothly; however, our designers had concerns about the artwork provided for your second order. In our experience, when there is too much text in a small space, the letters can merge together. Additionally, there was more information in your design than in your previous order, so our designers wanted to double-check everything before printing to prevent any mistakes. To avoid this issue, our designers increased the font size to 7 pt.

We recognize that the delay on your order has resulted in the delivery date being postponed. Our team may have suggested that you pay for a higher shipping option to ensure that the original deadline was met. However, since this was not to your satisfaction, we have expedited both of your orders to arrive as soon as possible. We have selected the best available delivery date to minimize any further inconvenience.

If you have encountered any printing issues, please send photos of the problem to feedback@bannerbuzz.com. Our team will carefully review the issue and work towards a resolution.

We appreciate your feedback and take it seriously as we strive to improve our customer experience. Thank you for bringing this matter to our attention.

Valutata 5 stelle su 5

User friendly

6 febbraio 2023
Non scritta su invito
Logo di Bannerbuzz

Risposta di Bannerbuzz

Thank you for your positive review! We're thrilled to hear that you found our service user-friendly. Our goal is to make every interaction with our company as seamless and straightforward as possible, and it's great to hear that we achieved that with you.

Valutata 4 stelle su 5

It was easy to create and order online.

24 gennaio 2023
Non scritta su invito
Logo di Bannerbuzz

Risposta di Bannerbuzz

Hi Marie, Thank you for taking the time to acknowledge our efforts. Your appreciation tells us we are doing something right and encourages us to keep offering the right options, products and service. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!

Valutata 5 stelle su 5

Very Easy to design your own signage…

Very Easy to design your own signage Love bannerbuzz

21 gennaio 2023
Non scritta su invito
Logo di Bannerbuzz

Risposta di Bannerbuzz

Hi Muddasir, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!

Valutata 5 stelle su 5

A great experience and lots of choice

A great experience and really easy website to use. I like the design tool. There are lots of choices and support, if required.

31 dicembre 2022
Non scritta su invito
Logo di Bannerbuzz

Risposta di Bannerbuzz

Hi Anita, thank you for your feedback. We have worked hard to make the order process simple and easy to follow. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products, and services.

Valutata 4 stelle su 5

Easy site to navigate through clear…

Easy site to navigate through clear direction quick check out.

26 ottobre 2022
Non scritta su invito
Logo di Bannerbuzz

Risposta di Bannerbuzz

Hi Rayleen, Thank you for your feedback. We have worked hard to make the order process simple and easy to follow. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products, and services. However, we do acknowledge that there is always a scope for improvement, we request you to share your ideas and write us at feedback@bannerbuzz.com for a better customer experience.

Valutata 5 stelle su 5

Simple and quick.

21 ottobre 2022
Non scritta su invito
Logo di Bannerbuzz

Risposta di Bannerbuzz

Hi Greg, Thank you for your feedback. We have worked hard to make the order process simple and easy to follow. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products, and services.

Valutata 5 stelle su 5

Easy to use website and design tool

18 ottobre 2022
Non scritta su invito
Logo di Bannerbuzz

Risposta di Bannerbuzz

Hi Rob, Thank you for your feedback. We have worked hard to make the order process simple and easy to follow. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products, and services.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più