Ballistic Armor Co. Recensioni 401

Customer support is almost non-existent. Rails on helmets are completely out of spec and unusable for any serious accessories such as helmet mounted lights or earmuffs. Bungees on rails broke the first night using them. I knew I should have gone with the Team Wendy bump helmet, however I wanted to support a small company. Won’t be happening in regards to kit ever again. Wouldn’t recommend helmet other than for working your neck out.

After a week of no shipping confirmation, i had to contact them to find out they didnt have the color i ordered. Then after choosing a different color they took almost another week to ship that. So much for "Order before noon for same day shipping".

Initial customer service wasn’t too great due to the company’s transition but the customer service follow up a few months later was truly exceptional. Thoroughly enjoyed the follow up and haven’t had a company personally direct me about a product I’ve purchased from them so i was indeed very impressed and satisfied with that.

Fast delivery Great customer service Quality product

Great product

Really fast shipping and the helmet looks great. Sizing was a little small, I got a large and wish I got the XL.

I am extremely happy with the promptness of my delivery and the product itself. Thank you.

First and foremost, the company has amazing customer service! I received my Gen 3 Bastion Helmet in Multicam and am blown away by the quality. A great investment in an American-made product. Very happy with my purchase and will do more business with Ballistic Armor Co.

I received a tracking number that was canceled a couple hours later. Can't reach customer service by phone or email. Just trying to find out if the order was canceled or if there will be another tracking number.

Edit:
Customer Service reached out to me and explained the situation. I was given different options and I chose the best one for me. I had the helmet in my hands 2 days later.

The helmet feels good, not too heavy, but definitely not a bump helmet. It feels like my old Army helmet.

Purchased a ballistic helmet, I like how it fits and feels. Haven’t tested it yet fortunately but I’d be willing to test it and take a video if you want to send me another 😉. All jokes but product comares well to other helmets and is affordable.

Amazing ballistic helmets for any need that requires this type of protection!

Fast shipping, great costumer service, great bang for the buck

Helmet is perfect and easy to adjust

Item was as described and shipping was timely. With all the scams out there it was nice to work with a company that seemed legit and actually was legit. Would recommend.

Great company and a great product! I ordered helmets for my police department from them. Not only did they send out helmets to let us try before we made the purchase but they kept us informed every step of the way getting the new helmets to us. Very good customer service and a great helmet to go along with it. The newest helmet they offer are excellent the fit and finish are flawless. Very comfortable and light weight with good attachment components. Plus it’s now made in the USA!

I received my helmet within a few days. It’s a quality made product! Fits well for the money. I’d definitely recommend!

Great product, just like my old one. Perfect fit and is great quality. Ordering to shipment was fast and packaged nicely. Thank you!

Quick service. Great product.

Customer service was excellent. Very polite, understanding, and hassle-free. Will be buying in the future