Baileys Blinds Recensioni 

378
TrustScore 5 su 5

4,8

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Quick friendly service. Superb quality of both service and vertical blinds. Lots of choice of style and colour. I couldn't of picked a better company. Will definitely use them again when I've finished... Leggi di più

Valutata 5 stelle su 5

We had a home visit to measure up and see the samples. Very friendly and professional. Ordered them the following week and three weeks later they were fitted. Excellent service, fitter did an amazing... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have used Baileys Blinds on numerous occasions and have always been delighted with the service I have received. Staff in the Spennymoor branch are very helpful and friendly, Sean who measures the bl... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Initial visit of sales advisor/expert went well with all measurements taken and any questions answered to our satisfaction. Fitting of blinds, curtain rails and curtains carried out quickly and effic... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di tende avvolgibili

Scritti dall'azienda

Baileys has been fitting blinds, shutters and curtains in homes across the North East of England for 58 years. Family-run and rooted in craftsmanship, we offer free home consultations, expert design advice and professional fitting throughout County Durham, Newcastle, Sunderland, Teesside and Darlington. Every product is made to measure and installed by our own team. Visit our Spennymoor showroom or book your free consultation at baileys-blinds.co.uk. Call us on 01388 813267.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

378 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(378)

69 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

We chose our blinds .Fitter was here…

We chose our blinds .Fitter was here within 10 days .And fitted They are lovely .This is the 3 rd time we have used Baileys in last20 yrs .Always excellent . Thank you

11 luglio 2024
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Risposta di Baileys Blinds

Hi Lesley,
Thank you for leaving us a great review. We really appreciate your feedback.
Kind regards,
Baileys Blinds

Valutata 5 stelle su 5

LWBL

A lovely blind and excellent service from Baileys. I have used Baileys in the past and nothing has changed - they are still as good as ever.

10 luglio 2024
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Risposta di Baileys Blinds

Hi Lesley,
Thank you for leaving us a great review. We really appreciate your feedback.
Kind regards,
Baileys Blinds

Valutata 5 stelle su 5

There was a small technical error with…

There was a small technical error with our new shutters when the Baileys Blinds technicians installed them. The technicians were very professional and explained everything clearly, no excuses, and this put our minds at rest. The Baileys Blinds office team made the necessary arrangements to resolve the issue by ordering new replacement parts. Daniel the installation technician who returned to replace the parts is incredibly knowledgeable and his aftercare customer service skills is first class, worthy of 5 stars alone. We are very pleased with the goods and services provided by Baileys Blinds.

24 giugno 2024
Non scritta su invito
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Risposta di Baileys Blinds

Hi Daniel,
Thank you for leaving us a great review. We really appreciate your feedback.
Kind regards,
Baileys Blinds

Valutata 5 stelle su 5

Helpful and professional

The gentleman who came to measure for our shutter blinds was pleasant, professional & very knowledgeable. He explained the process to me, including the timeline from ordering to fitting. This was important, as we had other building work going on in our house.
The staff I dealt with on the phone were also very courteous & helpful.
The fitter (Dan) did a lovely job. He was pleasant & a very tidy worker. He also answered my question about the best way to care for our new shutter blinds, which was very helpful. Dan took all of the leftover packaging away to dispose of too.
So far, we are delighted with our new blinds & the service we have received. Thank you.

26 giugno 2024
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Risposta di Baileys Blinds

Hi Het,
Thank you for leaving us a great review. We really appreciate your feedback.
Kind regards,
Baileys Blinds

Valutata 5 stelle su 5

Great customer service

Great customer service, the estimator and fitter both phoned ahead to confirm and arrived on time. New vertical blinds with the wand control and no chains are far better and much cleaner looking than the old ones they replaced.

19 giugno 2024
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Risposta di Baileys Blinds

Hi Coop,
Thank you for leaving us a great review. We really appreciate your feedback.
Kind regards,
Baileys Blinds

Valutata 5 stelle su 5

Excellent customer experience

As a past customer I have no hesitation in recommending Baileys Blinds.
My latest purchase was the same high standard of customer care, quality products and friendly service

26 giugno 2024
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Risposta di Baileys Blinds

Hi Bob,
Thank you for leaving us a great review. We really appreciate your feedback.
Kind regards,
Baileys Blinds

Valutata 5 stelle su 5

Excellent service

Excellent service couldn’t fault it

18 giugno 2024
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Risposta di Baileys Blinds

Hi Carole,

Thank you for leaving a review. We will pass your lovely comment on to our team who will be thrilled with your feedback.

Kind regards,

Baileys Blinds

Valutata 5 stelle su 5

Great experience

Great experience so far with Baileys, Hugo in customer service always replied promptly with helpful delivery updates. Daniel installed shutters today - he was quick, tidy and gave great advice, we love the shutters glad we purchased for all rooms.

7 giugno 2024
Non scritta su invito
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Risposta di Baileys Blinds

Hi Antonia,
Thank you for leaving us a great review. We really appreciate your feedback.
Kind regards,
Baileys Blinds

Valutata 5 stelle su 5

Cheapest price we could find and blinds…

Cheapest price we could find and blinds are perfect! Would definitely recommend.

31 maggio 2024
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Risposta di Baileys Blinds

Hi Ben,
Thank you for leaving us a great review. We really appreciate your feedback.
Kind regards,
Baileys Blinds

Valutata 5 stelle su 5

The guy was good

The guy was good, tidy and cheerful.
The product is also good nice bright.

30 maggio 2024
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Risposta di Baileys Blinds

Hi John,
Thank you for leaving us a great review. We really appreciate your feedback.
Kind regards,
Baileys Blinds

Valutata 5 stelle su 5

Great service

Wonderful easy to book appointment.
Good measurement appointment Shaun was very nice.
Fitting was a bit later than expected but Scot was very good and it was done quickly and efficiently, he even took his shoes off.
Would definitely book with Bailey’s again without a doubt. Thank you

30 maggio 2024
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Risposta di Baileys Blinds

Hi Diane,
Thank you for leaving us a great review. We really appreciate your feedback.
Kind regards,
Baileys Blinds

Valutata 5 stelle su 5

Professional good service

Professional good service

17 maggio 2024
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Risposta di Baileys Blinds

Hi Mr Lawson,
Thank you for leaving us a great review. We really appreciate your feedback.
Kind regards,
Baileys Blinds

Valutata 5 stelle su 5

Excellent service from beginning to end

Excellent service from beginning to end. Both would highly recommend Baileys Blinds. Both David and Dan very helpful.

10 maggio 2024
Non scritta su invito
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Risposta di Baileys Blinds

Hi Neal,
Thank you for leaving us a great review. We really appreciate your feedback.
Kind regards,
Baileys Blinds

Valutata 5 stelle su 5

Fitter arrived on time

Fitter arrived on time, fitted the blind in record
time and explained carefully how the fitting operated

8 maggio 2024
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Risposta di Baileys Blinds

Hi Margery,
Thank you for leaving us a great review. We really appreciate your feedback.
Kind regards,
Baileys Blinds

Valutata 1 stelle su 5

Paid in full after measurements taken…

Paid in full after measurements taken and after two weeks the man fitted blinds. After leaving I realised the way the strings where for opening and closing i couldn’t actually reach because of where window is positioned up staircase. Asked if he would change it and was told to contact office.
Office said they all have to be fitted to the left but that should have been explained to me after the measurements were taken. I was then told if I wanted strings on other side I could purchase another blind! I’m now left with a blind constantly open!
The fitter left all rubbish and empty boxes on staircase and mess where he had drilled in dining room. Also loose screws on floor.
Won’t use Baileys again!

3 maggio 2024
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Risposta di Baileys Blinds

Hi Sharon,

We're truly sorry to learn about your recent disappointment with our service. Our aim is always to deliver exceptional customer experiences and offer clear, helpful guidance. Regrettably, we fell short of meeting your expectations this time.
Regarding the issue with the blind cords, as we explained the fauxwood blind type you've purchased only comes with this split control configuration. You would need a real wood venetian to get controls over to the same side. As for the mess, we will promptly address this with our fitter, please accept our sincerest apologies for any inconvenience caused.
Your decision to share your experience means a lot to us. Your feedback is invaluable in helping us refine our processes and ensure we provide the best possible service to all our clients.

Kind Regards,

Baileys Blinds

Valutata 5 stelle su 5

Perfect blinds and best service.

It was easy to set up an appointment for someone to call, provide sample blinds and measure up. My preferred appointment date and time were met. Measurements were taken efficiently. All my questions were answered clearly and other relevant information was provided that I had not thought to ask about. My initial appointment was on Friday 26th April and my blinds were installed on Thursday 2nd May. Brilliant superfast service. The installation was super efficient and tidy. I was asked to check each of the nine blinds that had been installed to confirm I was happy with them. I was more than happy, I was delighted. The blackout blinds for south-east facing bedrooms are a great success, no more being awakened by brilliant sunshine at increasingly early hours as we progress from spring into summer.
I could not have asked for a better service.

3 maggio 2024
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Risposta di Baileys Blinds

Hi Hermes,
Thank you for leaving us a great review. We really appreciate your feedback.
Kind regards,
Baileys Blinds

Valutata 5 stelle su 5

Great service and great quality…

Great service and great quality product. After sales was also superb when we had a minor issue.

23 aprile 2024
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Risposta di Baileys Blinds

Hi,
Thank you for leaving us a great review. We really appreciate your feedback.
Kind regards,
Baileys Blinds

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