A superb team from start to finish. Everyone in the office was helpful, kind, and extremely supportive. Having people on your side who know what they’re doing can completely change an otherwise frustr... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Edgar from Backpedal got our bike back within an hour of reporting the theft. The whole process was caring, professional and fast- I’m so impressed. I’d highly recommend Backpedal- since police isn’t... Leggi di più
Backpedal were pivotal in the recovery of our stolen Cargo bike. The Police were utterly useless but the Backpedal team were swift and efficient in getting our bike back. The service Backpedal provi... Leggi di più
Incredible service. My bike was returned within 36 hours of having Back Pedal start the search with thoughtful and transparent communications throughout. I count myself very lucky to get the bike back... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
BackPedal provides theft protection for bikes and ebikes. GPS trackers help recovery agents find and recover your bike after a theft. Insurance included as standard so you are fully protected.
Informazioni di contatto
3rd Floor, EC2A 4NE, London, Regno Unito
- 08008611959
- team@backpedal.co
- backpedal.co
Incredible service
Incredible service. My bike was returned within 36 hours of having Back Pedal start the search with thoughtful and transparent communications throughout. I count myself very lucky to get the bike back and this is completely down to Back Pedal. Brilliant team and can’t recommend them enough - it should be part of all bike insurance.
1 febbraio 2025
Non scritta su invito
Brilliant
I didn’t think this technology existed! My bike was stolen and a few hours later I had it back. Simple as that- worth every penny!
Great interaction with the team, seamless effort - guys did a great job!
27 gennaio 2025
Non scritta su invito
Amazing experience
Amazing experience - from moment reported Bike stollen, team acted fast in locating through the GPS and within 7hrs the Bike was recovered and back in my possession!
30 novembre 2024
Non scritta su invito
My bike got stolen and they tracked it…
My bike got stolen and they tracked it and were after in, literally in minutes. I had my bike back within one hour. I am very grateful!
28 settembre 2024
Non scritta su invito
Paid for the kit in April
Paid for the kit in April. Very long story but the tracker still doesn't work (2nd), the company is still trying to get subscription out of my bank (good thing I'm on another card now) and haven't refunded the original payment.
8 settembre 2024
Non scritta su invito
Risposta di BackPedal
Hi Heggy, apologies that this didn't work for you initially.
We will definitely get this fixed for you and no money will be charged until after your bike is protected.
We've been in touch separately to get this resolved directly for you with our mechanics.
Thanks, James (Founder & CEO)
Bike recovered
I had the misfortune of having my bike stolen. I would never have got it back if it weren’t for Backpedal who tracked it and returned it to me.
Communication was excellent along with the service they provide.
I cannot recommend them highly enough.
13 agosto 2024
Non scritta su invito
Delivered on expectations - recovered my bicycle!
The team at BackPedal provided clear guidance on the subsequent procedures and what to anticipate throughout the process after my bike was stolen. They maintained constant communication with me and, with the diligent efforts of their tracking team coupled with innovative technology, successfully recovered my bike within 24 hours. I extend my sincere appreciation to Richard for his consistent updates and to Julian for the swift recovery of my bike. I wholeheartedly endorse BackPedal for anyone seeking effective measures against bike theft. Thank you!
24 marzo 2024
Non scritta su invito
AMAZING - My bike was stolen and recovered!!
My bike was stolen, and backpedal recovered and returned it within 2 hours. It’s an AMAZING service and can’t recommend it enough and I’m sure will become the norm for bike insurance
18 dicembre 2023
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.