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Valutata 3 stelle su 5

Order process was quick and easy and I received a call to arrange a suitable delivery day to fit in with work commitments. Unfortunately, bathroom cabinet was damaged when delivered so has to be retur... Leggi di più

Valutata 5 stelle su 5

We were very pleased buying some exciting and beautiful free standing stainless steel items to put in our bathroom and cloakroom from Back2Bath. They are as follows: 2 toilet roll holders 2 toi... Leggi di più

Valutata 4 stelle su 5

Excellent service and contact from your company. The products ordered were very well made and extremely well packed. Only down point was that the carrier did not contact us beforehand to arrange deliv... Leggi di più

Valutata 5 stelle su 5

Absolutely terrific. They delivered exactly when they said they would with no extra charge. They e-mailed to let you know when your goods were coming and telephoned to say they had received the orde... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Ristrutturatore di bagni

Informazioni fornite da varie fonti esterne

Back2Bath is dedicated to bringing the best bathroom furniture and accessories to your home, helping to make your bathroom beautiful. We pride ourselves on having the highest quality products we can and in giving the highest levels of customer service when you shop online with us.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

211 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,1

Tutte le recensioni

(211)

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Valutata 5 stelle su 5

Brilliant Free Standing Toilet Accessories

We were very pleased buying some exciting and beautiful free standing stainless steel items to put in our bathroom and cloakroom from Back2Bath. They are as follows:
2 toilet roll holders
2 toilet brushes
2 upstands for spare toilet rolls
2 door clothes holders/hooks
1 towel holder
They fit perfectly in both rooms and they were very reasonably priced with a reduction of 15% being first time customers.

4 aprile 2019
Non scritta su invito
Valutata 5 stelle su 5

Superb service

Superb service.
Called as soon as order made to advise everything about delivery.
Delivered exactly as advised and well packed.
No hesitation in recommending.
Will order again.

19 marzo 2019
Non scritta su invito
Valutata 5 stelle su 5

Perfect

Prompt efficient service. Reasonable price. The only place I could find the item I was looking for, and free delivery ! Perfect !

18 marzo 2019
Non scritta su invito
Valutata 1 stelle su 5

Not recommended

1 star because delivery was on time and and eventually got a refund.
Everything in between from opening the box was a disaster and gets zero stars.
'Customer Service' was appalling, would not accept fault, didn't listen, was rude and I was treat with arrogant contempt (wouldn't dream of dealing with my customers like this).
Whilst trying to get somewhere with my issue it was discovered that the 'manufacturer' of the product purchased and the stockist of this product had exactly the same postal address and post code, but neither would comment and kept saying that they have nothing to do with each other (?). Be wary.
Long story and too much time wasted with this 'company' already.

2 marzo 2019
Non scritta su invito
Valutata 5 stelle su 5

I love my new mirror

I love my new mirror. The delivery was very fast and the mirror was extremely well packed.Would definitely use this company again.

29 gennaio 2019
Non scritta su invito
Valutata 1 stelle su 5

Rude and unreasonable.

I ordered a mirror for my mum as she does not shop online. Unfortunately, the mirror had a mark in the middle of it that I hoped could be wiped off, and although was a small mark, I knew my mum would not like it in her new bathroom. When I phoned customer services and spoke to a lady called Michelle, I could instantly tell she was unhappy with my problem and said to send photos. I did this but she said she could not see the mark, and that the mirror would have to be returned. When they received it, she again said she could not see the mark. I asked them to look in a natural light but they did not. She said I was being too fussy, and implied that whatever I received would not be good enough!! Without my knowledge, she refunded the money for the mirror and just sent a email confirming this. On the several occasions that i spoke to Michelle, I felt like she spoke down to me and was totally unreasonable. I am a reasonable person but certainly did not want a mirror with a mark on it. I would have orderd the mirror elsewhere but my mum liked this particular one and size as well. I had to ask my daughter to order the mirror under her name and the mirror she received was perfect....no marks at all. I am still flabergasted at the terrible customer service skills received by Michelle and the way she made me feel. I certainly was not being overly fussy, but if you pay lots of money for a new bathroom that you have waited a long time for, you certainly do not want an imperfect mirror. I do not often post bad reviews but felt I had to this time....totally unacceptable.

20 gennaio 2019
Non scritta su invito

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