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Babies.co.nz is a New Zealand-owned baby and children's store that has been helping Kiwi families since 1998. From the first scan to the first steps, we stock everything parents need: car seats, strollers, nursery furniture, feeding, nappies, safety gear, toys and more. We carry around 2,200 products from brands parents trust, including Maxi-Cosi, UPPAbaby, Britax, Diono, Baby Jogger, Chicco, Medela, Tommee Tippee and Bobux. You might be expecting your first baby, growing your family or shopping for a grandchild. Either way, our team is here to help you choose with confidence. Shop online with nationwide delivery, or visit our Auckland showroom at 62 Kerwyn Avenue, East Tāmaki. You can see products in person, get hands-on advice, or use Click & Collect. Car seat safety matters to us. Our Certified Child Restraint Technicians can help you find the right seat and install it for you, free when you buy your car seat from us. We also offer car seat recycling through our partnership with SeatSmart. Families shop with us for our Price Match guarantee, 5% back with our Rewards programme, and friendly, expert advice from real people. Our showroom is open Monday to Friday 9am–4:30pm and Saturday 10am–2pm, or call us on 09 274 3099. Thank you for sharing your experience. Every review helps other parents shop with confidence.
62 Kerwyn Avenue, East Tamaki, 2013, Auckland, Nuova Zelanda
3,5
3 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
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They had a great price on a capsule and base combo, but the deal ended during the day between me adding to cart and being able to pay for it once i got home. They quickly responded to my message and kindly honoured the deal price for me, sorted the invoice quickly and I had the items 2 days after making payment. Great service and pricing. Thank you!
Their page read 25% off on an item, but the price was definitely not reduced by 25%, except for on one colour. However the page did not specify that, so I decided to talk to customer support about it.
The customer support is honestly awful on the site. It said that it was typing a response for over five minutes, and when I finally asked a follow up question in regards to getting a sales rep to speak to, they quickly answered my question (in one sentence, so not a five minute answer). Then I spent the next few questions asking for follow up replies, as they clearly kept abandoning my question until I would ask again if they had received my image or my picture. A lot less inclined to purchase from this company.
WARNING. I have been threatened by honey bell that if I leave a negative review I'll be sued for defamation!
Appalling customer service the whole way through. Threatening customers to speak out about negative experiences is not ok !
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