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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I absolutely love these slippers to wear in the house all day and every day. They are so cozy and protect my feet no matter the season. You can't go wrong with any of their styles but my go to is th... Leggi di più

Valutata 5 stelle su 5

Des chaussons en laine achetés pour cet hiver incroyablement chauds et confortables, du bonheur pour les pieds frileux! Qualité au top. Je recommande!

Valutata 2 stelle su 5

J'ai acheté plusieurs paires de pantoufles en juin et décembre 2024. Le matériau s'use rapidement et au bout d'un an il y a des trous au niveau des gros orteils. Le côté matériau durable qui nous a at... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have been buying Baabuk sneakers for quite some time, this winter I ordered a pair of slippers as I moved to Romania and the winters are cold here. In January I was taking down the Christmas lights... Leggi di più

Dettagli dell'azienda

  1. Negozio di scarpe
  2. Negozio di abbigliamento

Informazioni fornite da varie fonti esterne

Baabuk is a Swiss footwear brand specializing in natural wool sneakers, slippers, and boots.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

361 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I absolutely LOVE my new Baabuk…

I absolutely LOVE my new Baabuk Pomobuks! They're super comfy and fit well. I love the recycled skins soles (I'm a BC skier!). Size 39 perfect for US 8 1/2.
Bonus...I first received the wrong pair (Mels....also great, but stickier soles). When I emailed Baabuk, Chad was on it! Even though the website said they were now out of my size in Pomobuks, Chad located a pair in the warehouse and shipped them to me immediately, sending me a return label for the incorrect pair. No fuss about exchange, etc., he just trusted me to send back the incorrect pair,which I did!
Bottom line.....excellent product, superb customer service!

30 ottobre 2020
Non scritta su invito
Valutata 5 stelle su 5

Super Qualität

Super Qualität, tolle Passform, tolles Design, mega warm, super bequem. Habe schon zahlreiche Schuhe gekauft. Einfach ein tolles, langlebiges und nachhaltiges Produkt. Weiter so. Freu mich auf neue Modelle.

29 ottobre 2020
Valutata 4 stelle su 5

Color & width a little off, otherwise great!

I'm excited to wear these shoes! Only complaints are that they run a bit narrow, and the "light grey" is such a warm grey it is almost oatmeal, for the toe portion.

17 settembre 2020
Non scritta su invito
Logo di Baabuk

Risposta di Baabuk

Thanks for sharing your feedback, Megan! We're always focused on innovating our products, and feedback like this really helps. Enjoy your new shoes!

Valutata 1 stelle su 5

1:1 Umtausch funktioniert nicht.

Finken sind sehr schön und bequem.

Beim Sky Wooler wirken die Sohlen doch sehr billig für den Preis.

Aber das eigentlich Negative ist dass der Umtausch nicht funktioniert. Zumindest wenn man nicht auf ihren Vorschlag eingehen möchte nochmals ein Paar für den halben Preis zu erstehen.
Auch auf Verschiedenen Kanälen der Kontaktaufnahme keine Antwort.
Sehr schwach.
Kein Wunder haben sie so eine tiefe Umtauschquote.

12 settembre 2020
Non scritta su invito
Logo di Baabuk

Risposta di Baabuk

Hi Felix, I'm sorry to hear that you didn't have a great experience with Baabuk! We, of course, want every customer to fully enjoy our service and shoes. For exchange/refund, the process is pretty quick & easy. As long as you ship the pair back within 30 days and it's still in new condition, we'll refund or replace the pair based on your preference. We do offer a U-Turn option for customers who are interested in that, but it is certainly not required. If you would like to discuss further, you can reach me at alex@baabuk.com. Thank you.

Valutata 2 stelle su 5

I already left a review...this is a follow up after a few months.

I already left a review, but I want to update my experience with the actual slippers.
I had to order new insoles because the ones that came with the slippers fell apart almost immediately. I now have a hole on left front of slipper. I will never order again. Unfortunately I have an unopened pair for my hubby waiting for winter. The style is great. The quality is awful. The boiled fool or felted wool is not dense enough to withstand any kind of normal wear... these would be great for 2nd home use or weekend guest use. Daily use... like all the time you’re not outside, they aren’t up to the task. Oh and PS.. the company promotes wearing in summer! They are too warm to wear unless you are in Reykjavik or the Outer Hebrides. ( I’ve been to both- I know )

8 settembre 2020
Non scritta su invito
Logo di Baabuk

Risposta di Baabuk

Hi Kim, I'm sorry to hear that your experience with Baabuk has not been great. That is certainly not what we want our customers to experience. We sent you complimentary insoles in May after your concerns for the pair that was included with your slippers which we hope provided some additional comfort. In regards to the quality, we take a lot of pride in the detailed crafting that our team in Nepal puts into every pair. However, because each pair is made by hand, there are occasionally imperfections. We are more than happy to replace any pair with defects - simply reach out to our customer support team with pictures of the damage and we'll take it from there. We want each and every customer to enjoy a well-crafted pair of slippers!
As mentioned before, you can reach me at alex@baabuk.com if you have any additional comments or questions. Thanks for your time & have a great day!

Valutata 2 stelle su 5

Their Product is great, but...

Their Product is great. I’m happy to wearing it:)
But the shipping service was awful for me.
I didn’t expect that slow slow delivery after ordered. I asked to customer service several time and still got more delay.. It was disappointed and took my happiness from the new item.Hmm..
Maybe i had to be more optimistic and patient for it... I expected too much

18 agosto 2020
Non scritta su invito
Logo di Baabuk

Risposta di Baabuk

Hello and thank you for your feedback. We're very sorry to hear that you experience slow shipping service! We utilize UPS for nearly all shipments and the vast majority of orders are delivered within 5 days of shipping from Switzerland. We'd appreciate the opportunity to investigate this order so we can identify what went wrong. Please reach out to me at alex@baabuk.com with your order number so we can take a closer look. Thank you!

Valutata 5 stelle su 5

a magnificent quality and service

Hallo, bin spontan auf euch gestossen. Habe heute mein Paket erhalten. Ich bin so begeistert von den Black Nose Schuhen. Toll verarbeitet, cooles Design, extrem bequem.... vielen Dank auch noch für den super Versand-service. Ich werde ganz bestimmt von euch sprechen und die nächsten Hausschuhe kaufe ich mir auch schon bald 😉 Schöne Grüsse & weiter so... Diana

7 agosto 2020
Non scritta su invito
Valutata 5 stelle su 5

Best shoes ever!

Absolutely love your shoes! Now I don’t wear anything else :) Bought first pair in March but already have five pairs in the house ...and just ordered several more! Quite simply the shoes ever. (And love that wool is a sustainable alternative to leather).

26 luglio 2020
Non scritta su invito
Valutata 5 stelle su 5

Great sneakers…

Great looking sneakers and so comfortable. They arrived very quickly and I love the fact that they are sustainable and are from an ethical company!!

2 luglio 2020
Non scritta su invito

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