Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I’m truly impressed by Azat Mard — the quality is outstanding, and every piece carries such a unique energy and confidence. The clothes feel premium, stylish, and full of character. You can really see... Leggi di più

Valutata 5 stelle su 5

Всё супер как всегда! Доставка была быстрой, заказывала футболку-поло для папы в подарок 🎁 Ему очень понравилось 🥹А себе заказала футболку, кепку и пляжную сумку 🥰 Ամեն ինչ սուպեր էր, ինչպես միշտ։... Leggi di più

Valutata 5 stelle su 5

I recently bought a T-shirt from Azat Mard, and I’m aboslutely in love whit it! The quality is outstanding-the fabric feels incredibly soft and luxurious and the craftmanship is impeccable. But what... Leggi di più

Valutata 2 stelle su 5

I like the brand Azat Mard, but I've experienced too many issues with their products. There are threads coming loose from the jackets and shirts, and I believe the price I'm paying for this brand shou... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento

Scritti dall'azienda

AZAT MARD is a contemporary luxury brand for those who lead with strength, style, and purpose. Rooted in Armenian heritage—its name meaning Free People—the brand stands for freedom, self-expression, and bold individuality.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

268 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very fast and prompt customer service

I recently purchased a shirt from Azat Mard, but unfortunately, the sizing wasn’t quite right. However, I was really impressed with their timely response and excellent customer service. They handled my issue quickly and professionally, making the whole process smooth and stress-free. I truly appreciate their dedication to customer satisfaction and will definitely shop with them again!

27 gennaio 2025
Valutata 4 stelle su 5

My order was 5 days late

My order was 5 days late. It was supposed to arrive on January 30th, but it arrived on February 3rd. Anyway, i love your brand, your design and quality. And thank you for a gift.🤍

24 gennaio 2025
Logo di Azat Mard

Risposta di Azat Mard

Barev Magda Jan,

Hope you are keeping well! We have just looked into your order, and contacted FEDEX our shipment partner, and they have provided us proof of delivery that it was delivered at Feb 3, 2025 12:18.

Our Fedex Express Service takes up to 3-5 working days to the USA, as we ship our products from the UK. Just to make you aware, your package was sent to you in this time frame. Currently, we do not offer next day delivery service to the USA.

We will feedback this to our team and we hope we can offer this service in the near future,

Kind Regards,

AZAT MARD

Valutata 5 stelle su 5

Azat Mards website was so easy to order…

Azat Mards website was so easy to order from. I had no difficulties. Their customer service was beyond my expectations. Their designs are one of a kind and most importantly their material is amazing quality. Ordered from them previously and will keep ordering from them. I definitely recommend Azat Mard.

27 gennaio 2025
Valutata 5 stelle su 5

Great products and unique style

Great products and unique style. I have ordered multiple orders and love every piece. Great fast delivery and good customer service if you have an issue. Definitely recommend !

20 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Great Fabric

I bought a hoodie from Azat Mard and it’s the most comfortable hoodie I ever wore. The cotton doesn’t feel rough at all. Very smooth, and warm without feeling bulky. I will definitely buy from them again.

17 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing brand

Amazing brand! Quality, Style and Delivery is above and beyond expectation! I am so happy with my purchases and even happier with the overall experience and customer service!

14 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Team 'A' Customer Service!

Your amazing customer service team promptly helped me as I had ordered the wrong size for a gift. And it was right in the middle of the holiday rush! As I live in Seattle WA, I emailed them my issue and they graciously replied back within the hour to help me with the change before the order shipped out. I congratulate Azat Mard for building such a solid logistics department, and for your customer service team for being organized and kind in their interactions. Our family are so happy to support such a wonderful brand with an even more wonderful mission. Thank you for everything?

27 dicembre 2024
Valutata 5 stelle su 5

No answer

No answer, no result

25 dicembre 2024
Logo di Azat Mard

Risposta di Azat Mard

Barev Laura Jan,

Thank you for bringing this to our attention. Upon reviewing your order, we can see that our team contacted you via email on January 3rd after receiving a call from Fedex. They attempted to deliver your package but were unable to do so due to missing information. Once provided the necessary details, the package had already been moved to Fedex's Overgoods facility.

We completely understand your frustration about having to pick up your order from the designated Fedex location. Unfortunately, when Fedex exceeds the allowed number of delivery attempts, this becomes the only option to avoid the package being returned to us.

We sincerely apologise for this inconvenience and have shared your feedback with Fedex to help improve future experiences. Our team will also be reaching out to you directly to ensure we make this right, as we truly value you as a trusted customer and a part of the AZAT MARD Family.

Thank you for your patience and understanding,

Kind Regards,

AZAT MARD

Valutata 5 stelle su 5

I highly recommend it

I highly recommend it without hesitation. The quality is top-notch, the items perfectly match the website, and the customer service is outstanding. Simply put, you won’t find a customer service team that is as attentive, professional, and responsive.

6 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Love Azat Mard

Azat mard is a beautiful brand
You really feel the hart and compassion that goes in to the clothes
If you have a question they are really taking time to let you understand
Shipping is very fast
Quality of the clothes is amazing
When you wear the clothes you feel proud
Very happy customer
Really recommend Azat Mard

27 dicembre 2024
Valutata 1 stelle su 5

Հաճախ եմ պատվիրում ազատ մարդ։Բայց արդեն…

Հաճախ եմ պատվիրում ազատ մարդ։Բայց արդեն 3րդ անգամ է գալիս է անորակ ապրանք, մեկ լվանալուց հետո գույնը գցում է,վերնաշապիկը,որը 125 եվրո արժե, մեկ անգամ լվանալուց հետո ամբողջ կտորը թելոտեց։ Ծիծաղելին այն է, որ ապրանքը երբ փորձում ես Գերմանիայից հետ ուղարկել պետք է դա քո հաշվին անես։ FedEx ի մասին էլ չասեմ,քեզ տանը գերի են պահում մինչև ապրանքը բերում են, չես էլ կարում նշես,որ ուրիշ տեղ թողնեն։ Մի խոսքով շատ հիասթափված եմ, ամեն ամիս գրեթե 500 եվրոյի ապրանք եմ գնում, ու ամեն անգամ պետք է մուծես առաքման համար։ Սա ևս խայտառակություն է։ Վերանայեք խնդրում եմ ձեր ընտրած մարքեթինգը։

20 dicembre 2024
Non scritta su invito
Logo di Azat Mard

Risposta di Azat Mard

Հարգելի Էդգար, Շնորհակալություն կարծիքը կիսելու համար, ցավում ենք առաքման գործընթացի պատճառով առաջացած անհարմարությունների մասին: Ուղիղ ստորագրության պահանջը դրված է ձեր փաթեթի անվտանգ ժամանումը ապահովելու և ցանկացած կորուստ կամ գողություն կանխելու համար:

Եթե ​​ցանկանում եք որևէ ապրանք փոխանակել, մենք ուրախ կլինենք օգնել: Պարզապես գրեք մեզ info@azatmardofficial.com հասցեով, և մենք կարող ենք փոխանակման պիտակ տրամադրել: Այնուհետև դուք կկարողանաք փաթեթը թողնել ձեր մոտակա FEDEX վայրում (եթե այս ծառայությունը հասանելի է ձեր երկրում): Ցավոք, մենք չենք կարողանում կանխավճարային պիտակներ կազմակերպել բոլոր մարզերում, բայց մենք այստեղ ենք՝ անհրաժեշտության դեպքում ձեզ առաջնորդելու այդ գործընթացում:

Եթե ​​մեր արտադրանքի հետ կապված որևէ խնդիր ունեք, խնդրում ենք մի հապաղեք դիմել մեզ: Որպես աճող ապրանքանիշ, ձեր կարծիքն անգնահատելի է և օգնում է մեզ կատարելագործվել ապագայի համար:

շնորհակալություն,

ԱԶԱՏ ՄԱՐԴ

Dear Edgar Jan, Thank you for sharing your feedback, We're sorry to hear about the inconvenience caused by the delivery process. The requirement for direct signature is in place to ensure your package arrives securely and to prevent any loss or theft.

If you'd like to exchange an item, we'd be happy to assist. Simply email us at info@azatmardofficial.com, and we can provide an exchange label. You'll then be able to drop off the package at your nearest FEDEX location (if this service is available in your country). Unfortunately, we're unable to arrange pre-paid labels in all regions, but we're here to guide you through the process if needed.

If you've experienced any issues with our products, please don't hesitate to reach out to us. As a growing brand, your feedback is invaluable and helps us improve for the future.

Thank you,

AZAT MARD

Valutata 4 stelle su 5

When you display the types of rolls…

When you display the types of rolls during the ordering process for a free gift, it would be a good idea to add models that would be more attractive, like the standard black one.

25 novembre 2024
Logo di Azat Mard

Risposta di Azat Mard

Hi Ruben,

Thank you for taking your time to share your feedback with us, we truly value your loyalty and appreciate your support of AZAT MARD.

To show our gratitude, we offer complimentary gifts, including caps, when you spend over $250. These free gifts are updated seasonally to keep things exciting for our customers. We understand that preferences can vary, and while the black cap you mentioned isn't part of the current promotion, it is available for purchase on our online store.

We hope you understand that this promotion is our way of saying thank you to our loyal customers and we aim to provide thoughtful options each season. Your feedback is important to us, and we will certainly consider it when planning future promotions.

Kind Regards,

AZAT MARD

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più