Was not sure which replacement motor required and CS responded quickly. Ordered, arrived and now installed. Also filter sent but incorrect, again CS replaced by courier the next day. Excellent- you c... Leggi di più
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Scopri cosa dicono le persone
The item was delivered quickly and unscathed i bought this type of backpack hoover for the job I do (caretaker) and it does save me a lot of time so I can concentrate on other jobs around the estate... Leggi di più
L'azienda ha risposto
A genuine replacement product that actually works. Paid a bit more than you would for the junk on some platforms but does the job as intended. Delivery via EVRI was, as ever, cumbersome, but I suppo... Leggi di più
I know it's strange to say in the modern world, but it felt like they CARED. Not from direct communication but just little things, such as how things were packed and the promise "To follow" scribbled... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Fornitore di prodotti per la pulizia
- Fornitore di ricambi per elettrodomestici
- Supermercato per l'industria
- Fornitore di impianti di aspirazione industriali
- Fornitore di attrezzature per la pulizia
- Negozio di aspirapolveri
Informazioni su Avern Cleaning Supplies (Internet) Ltd
Scritti dall'azienda
We offer NEXT DAY delivery on selected machines & same day collection for majority of our items in stock. NEXT DAY MACHINES spares & accessories BOOK A machine DEMO janitorial
Our Vision
At Avern Cleaning Supplies, our vision is to create cleaner, safer, and healthier environments for everyone. We believe that cleanliness is not just a task; it's a way of life. We aspire to be the go-to source for cleaning products that empower individuals and organizations to achieve cleanliness and hygiene goals efficiently and sustainably.
Informazioni di contatto
Unit E6/7 Blackpole Trading Estate East, WR3 8SG, Worcester, Regno Unito
- 0800 9788 499
- Sales@averncleaningsupplies.com
- averncleaningsupplies.com
4,6
Eccellente
1K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 95% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Brilliant delivery
10 aprile 2026
Risposta di Avern Cleaning Supplies (Internet) Ltd
Hi Robert,
Thank you for your positive feedback, we're pleased to hear you've had a positive experience with us and look forward to your continued support.
Kind regards, Avern
Risposta di Avern Cleaning Supplies (Internet) Ltd
Hi Jim,
Thank you for your positive feedback, we're pleased to hear you've had a positive experience with us and look forward to your continued support.
Kind regards, Avern
Unfortunately it took over 1 month for…
Unfortunately it took over 1 month for the item purchased to be delivered and I had to chase them several times for answers on where the product was. Thankfully they were quite quick to respond back to me however the 3-5 business days stated when I purchased the items were way off.
7 aprile 2026
Risposta di Avern Cleaning Supplies (Internet) Ltd
Hello,
Thank you for your feedback. The part that you have ordered does normally take up to 5 working days, however in your case it was delayed by the manufacturer. As you mentioned, we have chased it for you a few times and communicated it promptly.
Even though we do not normally face delays like this, we are sorry this has happened to you. We will be looking into this to find out what caused the delays and we will do everything to avoid this in the future.
Kind regards,
Avern
Competitive pricing and great service
It was my first time buying from Avern Cleaning Supplies and it was a very positive experience. The price was great and the delivery was very swift. I will use this company again. Many thanks for a first class service.
8 aprile 2026
Risposta di Avern Cleaning Supplies (Internet) Ltd
Hi Lindsay,
Thank you for your positive feedback, we're pleased to hear you've had a positive experience with us and look forward to your continued support.
Kind regards, Avern
Just what I wanted and arrived just…
Just what I wanted and arrived just when I needed it
8 aprile 2026
Risposta di Avern Cleaning Supplies (Internet) Ltd
Hi Paul,
Thank you for your positive feedback, we're pleased to hear you've had a positive experience with us and look forward to your continued support.
Kind regards, Avern
First class service
I received good clear advice on the product I wanted to buy. Speedy service. Genuine quality product.
7 aprile 2026
Risposta di Avern Cleaning Supplies (Internet) Ltd
Hi Richard,
Thank you for your positive feedback, we're pleased to hear you've had a positive experience with us and look forward to your continued support.
Kind regards, Avern
Risposta di Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your positive feedback, we're pleased to hear you've had a positive experience with us and look forward to your continued support.
Kind regards, Avern
Very fast posting and delivery
Very fast posting and delivery. Good communications. Nice item. Will use again.
7 aprile 2026
Risposta di Avern Cleaning Supplies (Internet) Ltd
Hi Kevin,
Thank you for your positive feedback, we're pleased to hear you've had a positive experience with us and look forward to your continued support.
Kind regards, Avern
Risposta di Avern Cleaning Supplies (Internet) Ltd
Hi Barbara,
Thank you for your positive feedback, we're pleased to hear you've had a positive experience with us and look forward to your continued support.
Kind regards, Avern
Risposta di Avern Cleaning Supplies (Internet) Ltd
Hi Richard,
Thank you for your positive feedback, we're pleased to hear you've had a positive experience with us and look forward to your continued support.
Kind regards, Avern
Good selection of Sebo accessories
Good selection of Sebo accessories
Easy to order and fast delivery
7 aprile 2026
Risposta di Avern Cleaning Supplies (Internet) Ltd
Hi Bernard,
Thank you for your positive feedback, we're pleased to hear you've had a positive experience with us and look forward to your continued support.
Kind regards, Avern
I am yet to receive the order,
I am yet to receive the order,
Evri have managed (not for the first time) to delay the delivery. 6 days into a "2-3 day" delivery, 48 hours after receiving an email telling me that these things are usually resolved within 24hrs.
7 aprile 2026
Risposta di Avern Cleaning Supplies (Internet) Ltd
Hello,
Thank you for your feedback regarding Evri. Unfortunately, once an item has been shipped, it is outside of our direct control and we are unable to manage any delays that may occur during transit.
That said, our customer service team is always available via phone or email to assist you with tracking your delivery, arranging replacements, or issuing refunds where necessary.
We understand that your item has been delayed by two days, and we sincerely apologise for the inconvenience. Please be assured that we are currently investigating this matter with the courier to identify the cause of the delay and help prevent similar issues in the future.
Kind regards,
Avern
Brilliant service thank you very much
Brilliant service thank you very much. Would recommend
7 aprile 2026
Risposta di Avern Cleaning Supplies (Internet) Ltd
Hi Darren,
Thank you for your positive feedback, we're pleased to hear you've had a positive experience with us and look forward to your continued support.
Kind regards, Avern
Risposta di Avern Cleaning Supplies (Internet) Ltd
Hi Lyn,
Thank you for your positive feedback, we're pleased to hear you've had a positive experience with us and look forward to your continued support.
Kind regards, Avern
reasonable delivery time
reasonable delivery time, communications good, arrived when stated
2 aprile 2026
Risposta di Avern Cleaning Supplies (Internet) Ltd
Hi Lisa,
Thank you for your positive feedback, we're pleased to hear you've had a positive experience with us and look forward to your continued support.
Kind regards, Avern
Very competitive prices and quick…
Very competitive prices and quick dispatch. Easy to use website.
2 aprile 2026
Risposta di Avern Cleaning Supplies (Internet) Ltd
Hi Stuart,
Thank you for your positive feedback, we're pleased to hear you've had a positive experience with us and look forward to your continued support.
Kind regards, Avern
HAPPY Customer 5 star service
Great product good quality and great service prompt delivery next day would definitely shop with you again
2 aprile 2026
Risposta di Avern Cleaning Supplies (Internet) Ltd
Hi Dave,
Thank you for your positive feedback, we're pleased to hear you've had a positive experience with us and look forward to your continued support.
Kind regards, Avern
Risposta di Avern Cleaning Supplies (Internet) Ltd
Hi Gary,
Thank you for your positive feedback, we're pleased to hear you've had a positive experience with us and look forward to your continued support.
Kind regards, Avern
Risposta di Avern Cleaning Supplies (Internet) Ltd
Hi Kevin,
Thank you for your positive feedback, we're pleased to hear you've had a positive experience with us and look forward to your continued support.
Kind regards, Avern
Great product at a reasonable price
1 aprile 2026
Risposta di Avern Cleaning Supplies (Internet) Ltd
Hi Tracy,
Thank you for your positive feedback, we're pleased to hear you've had a positive experience with us and look forward to your continued support.
Kind regards, Avern
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