I deleted my account because I couldn’t…
I deleted my account because I couldn’t cancel my subscription through the platform and wanted to make sure I wouldn’t be charged again. Despite that, my card was still charged.
I contacted support several times but never received a reply, even though they had always responded quickly in the past. When I tried to log in, my old account was gone and a brand-new account was created instead.
All I wanted was confirmation that my subscription had been cancelled and that I wouldn’t be charged again. Unfortunately, I received no response at all.
Very disappointing customer support experience.








