Austral Stones Recensioni 

313
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Immediate shipping with prompt tracking. Fast delivery. Excellently padded and packaged. Beautiful ring box. I was also very happy with the gift bag. The ring is exactly as described and is unbelievab... Leggi di più

Valutata 4 stelle su 5

The earrings look great—prettier than in the photos! However, although I ordered two earrings with two different name messages, I only received one bag. It would be much better if each order came with... Leggi di più

Valutata 5 stelle su 5

Daniel worked continuously with me to ensure I felt valued and that I got the product I was looking for. His commitment and communication was greatly appreciated. My fiancé loves her Opal watch a... Leggi di più

Valutata 5 stelle su 5

Lovely necklace purchased for an overseas friend that they loved and received

Dettagli dell'azienda

  1. Gioielleria

Scritti dall'azienda

Australian Opal Jewellery & Watches


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

313 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(313)

96 recensioni negli ultimi 12 mesi

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Valutata 3 stelle su 5

The parcel has not yet arrived Bit…

The parcel has not yet arrived Bit eariy to review

23 novembre 2025
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Risposta di Austral Stones

Thank you for taking the time to leave a review. We usually recommend sharing feedback once the order has arrived, so you can fully evaluate the product. We hope your parcel reaches you shortly, and we’ll be here if you need any assistance in the meantime.

Valutata 5 stelle su 5

Gorgeous ring - wonderful people.

The ring was more beautiful than in the picture. I incorrectly ordered the wrong size and these amazing people went above and beyond to help me get the ring of my dreams in the correct size. I couldn't recommend them enough!! Thanks for all your help.

5 ottobre 2025
Valutata 1 stelle su 5

I feel inferior metal was used as It…

I feel inferior metal was used as It made my wife's ears red and very sore so cannot be worn and stones are much duller than pictured

12 ottobre 2025
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Risposta di Austral Stones

We’re truly sorry to hear about your experience. Please know that the earrings you purchased are not made from a lower-quality metal. They are crafted from surgical steel, a hypoallergenic material that typically does not cause any skin reactions. In fact, this is the first time we’ve received feedback about a possible allergic reaction to our products.

We’d love to get in touch and find a solution to make sure you’re completely satisfied.

Valutata 1 stelle su 5

Worst company to deal with

Company has no care or concern for the products they sell nor the customers who buy from them. Still ongoing issues with my ring that was brought as engagement ring in Aug last year. Please do yourself a favour, save your money and go to another place to buy your products. 3 independent jewellers picked up the faults with the ring in a second. I have worn my ring (in nearly a year) only for approx 5months due to repairs and significant issues such as the thin band warping. Company ‘fixed’ ring to their standards, but to mine they made it worse. Company will now not help to resolve any issue with the ring. Absolutely disgusting that people take your hard earned money and don’t give you any help when their product is dodgy. Be very careful with this company.

15 settembre 2025
Non scritta su invito
Logo di Austral Stones

Risposta di Austral Stones

Dear customer,

We are truly sorry for your experience. However, as mentioned in our communications, your current request falls outside our standard procedure. We are unable to compensate for services provided by a third party without our prior approval, and we did not receive any complaints regarding these specific problems at the time, which would have allowed us to follow our internal steps to resolve them.

We understand the sentimental value of your ring, but unfortunately we cannot assume responsibility for these independent actions.

Kind regards

Valutata 5 stelle su 5

Highly recommended!

Simple ordering process, prompt delivery and my pendant was EXACTLY the same as it was online. So beautiful and alive with colours!!! I would recommend Austral Stones and I'd happily order from them again. Thank you!!!

6 settembre 2025
Valutata 4 stelle su 5

The earings looks pretty

The earrings look great—prettier than in the photos! However, although I ordered two earrings with two different name messages, I only received one bag. It would be much better if each order came with its own bag. Also, it would be great if the certificate of the stone were provided as a proper small card, since it feels a bit odd to receive it by email or print it out when giving the earrings as a gift.

29 agosto 2025

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