Austin's Funeral Service Recensioni 

2036
•
TrustScore 5 su 5

5,0

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Austin's through their staff gave every support and advice to steer us through our difficult times following the loss of our mother. From care collecting and looking after mum, guiding us in selecting... Leggi di più

Valutata 5 stelle su 5

The customer service provided every step of the way was exemplary . They guided us through the whole process and arranged things so that the family could concentrate on other things. The staff ma... Leggi di più

Valutata 5 stelle su 5

So much empathy and attention to every detail. They organized and produced the perfect servic e for our beloved son. Can't thank them enough they were amazing and so comforting to all family members.... Leggi di più

Valutata 5 stelle su 5

Outstanding service and care from the team. We used Austin’s for our dad’s funeral fifteen years ago and have just used them again for our mum’s. They didn’t disappoint. Care, professionalism and c... Leggi di più

Dettagli dell'azienda

  1. Necroforo o becchino
  2. Camera ardente
  3. Cimitero
  4. Parco commemorativo
  5. Servizio di cremazione
  6. Servizio di limousine

Scritti dall'azienda

Independent Family Funeral Director with Private Crematorium and Memorial Gardens


Informazioni di contatto

5,0

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

5,0

Tutte le recensioni

(2036)

313 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Austin's were great

They were very helpful, kind and Patient we dealt with Sharon who was exceptional and made a very sad time less stressful. She answered all our questions
nothing was too much bother.

On the day of the funeral the staff again were kind and
patient

22 aprile 2026
Logo di Austin's Funeral Service

Risposta di Austin's Funeral Service

Thank you for your review. I will pass your thanks to Sharon and our Team. Regards, Claire Austin.

Valutata 5 stelle su 5

My Father Halford Harwood

From collecting my fathers body to organising and supporting us on the final day of the funeral the whole process was carried out with excellent professionalism and sincerity. Julie in the Ware office was very helpful and sympathetic regarding planning the whole service with the inclusion of the celebrant

22 aprile 2026
Logo di Austin's Funeral Service

Risposta di Austin's Funeral Service

Dear Steve, Thank you for your review. I am delighted that all went well. I will pass your thanks to Julie and our Team. Regards, Claire Austin

Valutata 5 stelle su 5

A Thank-you note

I was happy with the service from the beginning to the end of a very trying time of my life

22 aprile 2026
Logo di Austin's Funeral Service

Risposta di Austin's Funeral Service

Thank you for your review. I will pass your thanks to our Team. Regards, Claire Austin

Valutata 5 stelle su 5

Caring service

The service we received from the staff at the Buntingford office and the team on the day was very professional while being compassionate and personable. They were always happy to help and nothing was too much trouble. The company treated my father with great respect and we were kept informed at all times. Lisa was always kind and considerate towards us and very helpful with regards to all aspects of the funeral and our wellbeing. We would definitely recommend Austin’s to anyone in need of their services.

22 aprile 2026
Logo di Austin's Funeral Service

Risposta di Austin's Funeral Service

Dear Jane, Thank you for your review. I am delighted that all went will and will pass your thanks to Lisa and our Team. Best regards, Claire Austin

Valutata 5 stelle su 5

Treated with sympathy and respect and…

Treated with sympathy and respect and very helpful from the beginning to the church service and crematorium. Thank you.

16 marzo 2026
Logo di Austin's Funeral Service

Risposta di Austin's Funeral Service

Thank you for your review. I am delighted that all went well. Regards, Claire Austin

Valutata 5 stelle su 5

Very respectful …

Hayley at the Letchworth branch was so supportive and empathetic,nothing was too much bother for her.
Sam who looked after us on the day was lovely.Never rushing us and very respectful.
Everything went smoothly and was the best it could be.

17 aprile 2026
Logo di Austin's Funeral Service

Risposta di Austin's Funeral Service

Thank you for your review. I am delighted that all went well and will pass your thanks to Hayley, Sam and our Team. Regards, Claire Austin

Valutata 5 stelle su 5

Professional, Courteous and Sincere

I would like to express my deepest thanks and gratitude for making my mum's funeral a truly moving day. Your staff were so very respectful and sincere in their conduct. Simon Drane was excellent-please extend my thanks to him.

I would also be grateful if you could thank other members of your staff who were so kind and thoughtful to my family and me over the last 6 weeks. June Bramble at your WGC branch was always our first point of contact and was always so thoughtful and gracious in all our proceedings.

Finally, if you could pass on our warmest to Nicola Martin-Davis for being perhaps the most inspirational, amusing, down to earth and coolest ministers we have ever met!

Thank you all ever so much. You are truly wondrous people

17 aprile 2026
Logo di Austin's Funeral Service

Risposta di Austin's Funeral Service

Thank you for your review. I am delighted that all went well and will pass your thanks to Simon, June and our Team. Warm wishes, Claire Austin

Valutata 5 stelle su 5

From the office to the hearse team and…

From the office to the hearse team and the crematorium, friendly professional and caring team. Made a difficult day much easier, so many thanks to all of them !

22 aprile 2026
Logo di Austin's Funeral Service

Risposta di Austin's Funeral Service

Thank you for your review. I will pass your thanks to our Team. Regards, Claire Austin

Valutata 4 stelle su 5

From start to finish mum had the best…

From start to finish mum had the best send off Tina, Zoe and Gary and team made it extra special with personal touches
Definitely recommend

22 aprile 2026
Logo di Austin's Funeral Service

Risposta di Austin's Funeral Service

Thank you for your review. I will pass your thanks to our Team. Regards, Claire Austin

Valutata 5 stelle su 5

Superb service from the start

Superb service from the start!
I was very impressed with how easy it was to organise with the help of the staff.
Special thanks to David at the Crematorium.

22 aprile 2026
Logo di Austin's Funeral Service

Risposta di Austin's Funeral Service

Thank you for your review. I will pass your thanks to David and our Team at Harwood Park. Regards, Claire Austin

Valutata 5 stelle su 5

Very Friendly and Professional

Very friendly, empathetic and professional funeral service in all aspects and tailored to meet all of your requirement's. Staff are extremely friendly and welcoming and make you feel at ease at every step of the funeral process.

6 marzo 2026
Logo di Austin's Funeral Service

Risposta di Austin's Funeral Service

Thank you for your review. I will pass your thanks to our Team. Regards, Claire Austin

Valutata 5 stelle su 5

Excellent Service

The whole team were very kind, helpful and compassionate at our very difficult time. Thanks to you all.

8 aprile 2026
Logo di Austin's Funeral Service

Risposta di Austin's Funeral Service

Thank you for your review. I will pass your thanks to our Team. Regards, Claire Austin

Valutata 5 stelle su 5

Excellent service

From the moment we sat down to discuss funeral arrangements, the service we received was excellent.
The team in the office were caring, supportive and helpful. Communication was friendly and professional, they were always happy to help with any queries and replies were timely. The selected celebrant was wonderful, really supportive and reassuring. The funeral conductor was also brilliant, taking time to discuss final arrangements and listening to a piece of music to accommodate last wishes.
I would highly recommend using this caring, approachable and professional service.

25 marzo 2026
Valutata 5 stelle su 5

Very respectful

What a fantastic experience. Everything we expected and more. We were treated with so much respect and everything we had asked for was done, with no question. Thankyou.

6 marzo 2026

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più