Michael at the Meadowhall branch is fantastic. After stopping and taking a look in the window, Michael popped out to see if he could help us in a friendly and no pressure way. After spending a little... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Michael at the Meadowhall branch is fantastic. After stopping and taking a look in the window, Michael popped out to see if he could help us in a friendly and no pressure way. After spending a little... Leggi di più
L'azienda ha risposto
Popped into the Shop in Edinburgh without an appointment & left having purchased our wedding rings… Shona was yet again absolutely fantastic help in choosing our wedding rings. Very professio... Leggi di più
L'azienda ha risposto
We were visiting Chester, and made a purchase of a Diamond ring, which is to be a birthday present for my wife. Polly was extremely helpful and gave us lots of advice, regarding size, quality of st... Leggi di più
I was away on holiday when my ring was dispatched so I rescheduled the delivery to today, July 1st. It was less than 2 weeks before my order was sent which was really good because I wasn't expecting... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
8 Greville Street, EC1N 8SB, London, Regno Unito
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 86% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
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Amber was outstanding during our appointment, she was super friendly and went above and beyond to find the perfect ring for me. She wasn’t pushy at all and gave great advice. I would highly recommend a visit for a relaxed and enjoyable experience.
Great quality products and it was nice to have updates through the process of the item being made.. Would definitely recommend and use again.
Friendly and informative staff. Excellent quality and workmanship on the ring
The girls all of them were really helpful. Knowledgeable about the products they were selling and just generally nice girls. I dealt with Shirley and one other girl. The manager couldn't have been more helpful.
Great experience with William - relaxed and easy to talk to, offered good advice when purchasing our wedding rings - couldn’t recommend more, thank you!
Valen was simply fabulous the ring I ordered is amazing and the prosecco we received on both ordering and receiving was a lovely touch I just wished we were rich so I could order items from you more 😁
We had a great experience buying our rings at Austen and Blake. William took the time to understand what we were looking for and was professional and personable throughout. It was a smooth and positive experience, with us receiving great service from first walking into the shop through to choosing, sizing and picking up our rings. Thanks!
Amazing and friendly service, a big help in picking out the engagement ring. She said yes!
Excellent when meeting to choose a ring. Poor with the follow through and customer service

Risposta di Austen & Blake
Fantastic customer service in store. Helped me find the perfect engagement ring. Highly recommend
The ring is exactly what I was looking for my wedding band at a much more reasonable cost. The delivery was really quick and the ring was exceptionally packaged.
What a fantastic visit! Came in looking for something very specific and was greeted warmly and excellently served by William. He had all the answers and got me exactly what I was looking for. The entire process was incredible and I can’t thank you enough for all of your help Will. 💕
I walked in was immediately offered. a drink and a seat. Then we got down to business
I ordered a ring that was supposed to tk be close to £2500 but with the discount I paid just under £2000 for. High quality ring. Dorota took care of me the snails time keeping me updated on the manufacturing. I could not as for anymore.
Both my now wife and I went to Austen & Blake to get our engagement and wedding rings. I proposed first and told my wife how good and easy the process was for me, so she decided to go to Austen & Blake too. Everyone was so helpful but Suzann in particular was absolutely amazing from start to finish. It was really nice for us to have her be a part of both of our plannings chapters. Great staff and service all round.
Charlotte was incredibly helpful and provided some great advice without being pushy. The space feels very modern and fresh - and the Prosecco was a very welcome addition, especially in the record breaking heat. Some lovely unique pieces of jewellery
Great experience William was extremely helpful, very welcoming, listened to my requirements great to talk with through the whole process..perfect shopping experience . Thank you
Abbie was so helpful! When we entered the store we felt so relaxed as Abbie made us feel at ease. She answered all our questions and gave us a lovely experience. We ended up finding our dream wedding rings! Thank you so much!
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