Austen & Blake Recensioni 

4438
TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Michael at the Meadowhall branch is fantastic. After stopping and taking a look in the window, Michael popped out to see if he could help us in a friendly and no pressure way. After spending a little... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Popped into the Shop in Edinburgh without an appointment & left having purchased our wedding rings… Shona was yet again absolutely fantastic help in choosing our wedding rings. Very professio... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We were visiting Chester, and made a purchase of a Diamond ring, which is to be a birthday present for my wife. Polly was extremely helpful and gave us lots of advice, regarding size, quality of st... Leggi di più

Valutata 5 stelle su 5

I was away on holiday when my ring was dispatched so I rescheduled the delivery to today, July 1st. It was less than 2 weeks before my order was sent which was really good because I wasn't expecting... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Gioielleria
  2. Negozio di accessori di moda
  3. Gioielliere
  4. Designer di gioielli
  5. Artigiano di gioielli

Informazioni su Austen & Blake

Scritti dall'azienda


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Shop other jewellery

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Our story

Contact us


Our mission
Austen & Blake is a luxury diamond jeweller established to make custom-made jewellery accessible, approachable and affordable for everyone.

We’re here to celebrate your occasion with you. From engagement rings to wedding rings, special occasions or everyday looks, our team works closely with you to bring your vision to life. Every piece is one-of-a-kind and unique to you.

With expert craftsmanship and trusted guidance, we’ve helped over 20,000 happy customers create their dream designs. Plus, you could save up to 60% compared to high-street jewellers as every piece is made-to-order.

Discover our full range at www.austenblake.com or visit one of our 15+ locations across the UK, as well as in Ireland, Australia and New Zealand.

Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 86% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(4438)

1214 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Ten out of ten

Amber was outstanding during our appointment, she was super friendly and went above and beyond to find the perfect ring for me. She wasn’t pushy at all and gave great advice. I would highly recommend a visit for a relaxed and enjoyable experience.

30 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great experience with William

Great experience with William - relaxed and easy to talk to, offered good advice when purchasing our wedding rings - couldn’t recommend more, thank you!

28 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Valen was simply fabulous the ring I…

Valen was simply fabulous the ring I ordered is amazing and the prosecco we received on both ordering and receiving was a lovely touch I just wished we were rich so I could order items from you more 😁

21 maggio 2026
Valutata 5 stelle su 5

Friendly and professional

We had a great experience buying our rings at Austen and Blake. William took the time to understand what we were looking for and was professional and personable throughout. It was a smooth and positive experience, with us receiving great service from first walking into the shop through to choosing, sizing and picking up our rings. Thanks!

15 maggio 2026
Non scritta su invito
Valutata 3 stelle su 5

Excellent when meeting to choose a…

Excellent when meeting to choose a ring. Poor with the follow through and customer service

12 maggio 2026
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Risposta di Austen & Blake

Hello,

Thank you for taking the time to leave your review. We apologise for the quality of service you received after placing your order not meeting your expectations. We sincerely appreciate your feedback concerning this

Thank you again,

The Austen & Blake team

Valutata 5 stelle su 5

Sensational Experience

What a fantastic visit! Came in looking for something very specific and was greeted warmly and excellently served by William. He had all the answers and got me exactly what I was looking for. The entire process was incredible and I can’t thank you enough for all of your help Will. 💕

26 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

I walked in was immediately offered

I walked in was immediately offered. a drink and a seat. Then we got down to business
I ordered a ring that was supposed to tk be close to £2500 but with the discount I paid just under £2000 for. High quality ring. Dorota took care of me the snails time keeping me updated on the manufacturing. I could not as for anymore.

10 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Both my now wife and I went to Austen &…

Both my now wife and I went to Austen & Blake to get our engagement and wedding rings. I proposed first and told my wife how good and easy the process was for me, so she decided to go to Austen & Blake too. Everyone was so helpful but Suzann in particular was absolutely amazing from start to finish. It was really nice for us to have her be a part of both of our plannings chapters. Great staff and service all round.

12 maggio 2026
Valutata 5 stelle su 5

An absolute must for wedding rings!

Abbie was so helpful! When we entered the store we felt so relaxed as Abbie made us feel at ease. She answered all our questions and gave us a lovely experience. We ended up finding our dream wedding rings! Thank you so much!

25 maggio 2026
Non scritta su invito

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