Austen & Blake - Nottingham Recensioni 221

TrustScore 5 su 5

4,8

Unit 21, 178 Victoria Centre, NG1 3QH Nottingham, GB


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Valutata 5 stelle su 5

10/10. The staff are great at explaining ever step to make sure you get exactly what youre looking for. Final result came even better than expected

Valutata 5 stelle su 5

I can’t comment on the ring as I haven’t received it from delivery yet but the service was excellent. Trevor did an excellent job helping me choose the perfect ring and decide the best specifications... Leggi di più

Valutata 5 stelle su 5

Brilliant engagement ring for my now fiancé. Lovely staff, affordable and brilliant service. Very happy and would happily recommend. I'm thinking of getting our wedding rings from here too!

L'azienda ha risposto

Valutata 5 stelle su 5

Bought engagement ring and me and my wife's wedding rings from here. Staff were really nice and welcoming, understood what we were after for our budget and we were both happy with the outcome.... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Gioielleria
  2. Negozio di accessori di moda
  3. Gioielliere
  4. Designer di gioielli
  5. Artigiano di gioielli

Scritti dall'azienda

Find Us When on the hunt for Nottingham jewellers, look no further than Austen & Blake. Boasting a wide range of engagement rings and diamond rings in Nottingham, you’ll be spoilt for choice in our intimate store. Find us in the Victoria Centre, the stylish shopping hub at the centre of the city. More than just diamond rings, our expert team is on hand to help you find the perfect piece of jewellery, including earrings, bracelets, and pendants, in a comfortable, no-pressure setting.


Informazioni di contatto

  • Unit 21, 178 Victoria Centre, NG1 3QH, Nottingham, Regno Unito

  • 07572 406911

4,8

Eccellente

TrustScore 5 su 5

221 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 83% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

Excellent Customer Service

Shivarni helped me from start to finish, from quality of stone, banding and sizing and was always available to respond to queries in regards to delivery. The other members of staff were also very informative and their customer service was excellent.

17 agosto 2024
Non scritta su invito
Logo di Austen & Blake - Nottingham

Risposta di Austen & Blake - Nottingham

Dear Customer,

Thank you for taking the time to review your experience. We appreciate your comments.

We are pleased to hear you are satisfied with your order and service from Shivarni.

Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.

Austen and Blake Customer Service

Valutata 5 stelle su 5

Went in and bought an engagement ring…

Went in and bought an engagement ring with Matt, excellent service! Thank you.

16 agosto 2024
Non scritta su invito
Logo di Austen & Blake - Nottingham

Risposta di Austen & Blake - Nottingham

Dear Customer,

Thank you for taking the time to review your experience. We appreciate your comments.

We are pleased to hear you are satisfied with your order and service from Matt.

Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.

Austen and Blake Customer Service

Valutata 5 stelle su 5

Alanna provided a fantastic experience

Alanna was incredibly helpful and provided a great experience. While I was relatively set on most aspects of the rings, she was able to provide great insight and perspective to ensure I selected the best ring for my partner. In addition, the aftercare that she provided was fantastic so that I was fully informed of the delivery and collection process.

14 luglio 2024
Non scritta su invito
Logo di Austen & Blake - Nottingham

Risposta di Austen & Blake - Nottingham

Dear Customer,

Thank you for taking the time to review your experience. We appreciate your comments.

We are pleased to hear you are satisfied with your order and service from Alanna.

Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.

Austen and Blake Customer Service

Valutata 5 stelle su 5

Fantastic friendly service

We just purchased an engagement ring from Austen & Blake in Nottingham. When we first started looking, my girlfriend wasn't clear on exactly what she wanted, but Alanna really helped us find what we were looking for, and we're delighted with the end product!

15 agosto 2024
Non scritta su invito
Logo di Austen & Blake - Nottingham

Risposta di Austen & Blake - Nottingham

Dear Customer,

Thank you for taking the time to review your experience. We appreciate your comments.

We are pleased to hear you are satisfied with your order and service from Alanna.

Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.

Austen and Blake Customer Service

Valutata 5 stelle su 5

Really good advice for a buyer who knew…

Really good advice for a buyer who knew little about engagement rings. Fast reply on queries and other details. Shivarni thanks a lot!

7 agosto 2024
Logo di Austen & Blake - Nottingham

Risposta di Austen & Blake - Nottingham

Dear Customer,

Thank you for taking the time to review your experience. We appreciate your comments.

We are pleased to hear you are satisfied with your order and service from Shivarni.

Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.

Kind Regards,
Austen and Blake Customer Service

Valutata 5 stelle su 5

Excellent service and friendly staff.

Excellent service and friendly staff.
Shivarni was very helpful and patient throughout the process, she was also was very efficient with all communication.
Would certainly recommend.

12 agosto 2024
Non scritta su invito
Logo di Austen & Blake - Nottingham

Risposta di Austen & Blake - Nottingham

Dear Customer,

Thank you for taking the time to review your experience. We appreciate your comments.

We are pleased to hear you are satisfied with your order and service from Shivarni.

Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.

Kind Regards,
Austen and Blake Customer Service

Valutata 5 stelle su 5

Alanna - Austen & Blake - cannot recommend enough

Managed to get myself down to Austen & Blake and was served by Alanna. She was absolutely brilliant and smashed it out the park. She was very helpful throughout, from picking the ring to picking the right diamond in budget. Keeping me updated throughout once the order was placed. Genuinely very grateful for her service and knowledge! Cannot recommend enough.

11 agosto 2024
Non scritta su invito
Logo di Austen & Blake - Nottingham

Risposta di Austen & Blake - Nottingham

Dear Customer,

Thank you for taking the time to review your experience. We appreciate your comments.

We are pleased to hear you are satisfied with your order and service from Alanna.

Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.

Kind Regards,
Austen and Blake Customer Service

Valutata 5 stelle su 5

Easy to use

Shivarni was very responsive over email and phone and was really knowledgeable in the diamond and band selection

1 agosto 2024
Non scritta su invito
Logo di Austen & Blake - Nottingham

Risposta di Austen & Blake - Nottingham

Dear Customer,

Thank you for taking the time to review your experience. We appreciate your comments.

We are pleased to hear you are satisfied with your order and service from Shivarni.

Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.

Kind Regards,
Austen and Blake Customer Service

Valutata 5 stelle su 5

Great experience getting my partners…

Great experience getting my partners engagement ring. Kirsty was amazing and didn’t stop until she found a perfect diamond, which my fiancé now adores.
Thanks again!

1 luglio 2024
Non scritta su invito
Logo di Austen & Blake - Nottingham

Risposta di Austen & Blake - Nottingham

Dear Customer,

Thank you for taking the time to review your experience. We appreciate your comments.

We are pleased to hear you are satisfied with your order and service from Kirsty.

Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.

Kind Regards,
Austen and Blake Customer Service

Valutata 5 stelle su 5

Helpful and friendly staff

Very friendly and helpful staff who listened to our needs, wants and understood our budget.

7 agosto 2024
Non scritta su invito
Logo di Austen & Blake - Nottingham

Risposta di Austen & Blake - Nottingham

Dear Customer,

Thank you for taking the time to review your experience. We appreciate your comments.

We are pleased to hear you are satisfied with your order and service.

Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.

Kind Regards,
Austen and Blake Customer Service

Valutata 5 stelle su 5

Shivarni helped me pick a nice ring out…

Shivarni helped me pick a nice ring out was delivered to store quickly 👍🏻

7 agosto 2024
Non scritta su invito
Logo di Austen & Blake - Nottingham

Risposta di Austen & Blake - Nottingham

Dear Customer,

Thank you for taking the time to review your experience. We appreciate your comments.

We are pleased to hear you are satisfied with your order and service from Shivarni.

Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.

Kind Regards,
Austen and Blake Customer Service

Valutata 5 stelle su 5

Exceptional Service from Shivarni at Austen & Blake

My partner and I had an outstanding experience shopping for wedding rings at Austen & Blake, thanks to Shivarni. She was incredibly patient and helpful throughout our appointment, making the process smooth and enjoyable.

We booked an appointment with just over a month until our wedding. Despite the tight timeline, Shivarni reassured us about the lead time and consistently kept us updated on the status of our rings. Thanks to her efficient communication and dedication, our rings arrived well in advance of our wedding day.

Shivarni was also very helpful when my husband decided to exchange his ring for a different metal, and we are looking forward to his new ring arriving in store.

Shivarni’s professionalism and dedication to customer satisfaction are evident, and we truly appreciate her guidance.

We highly recommend Austen & Blake.

2 giugno 2024
Non scritta su invito
Logo di Austen & Blake - Nottingham

Risposta di Austen & Blake - Nottingham

Dear Customer,

Thank you for taking the time to review your experience. We appreciate your comments.

We are pleased to hear you are satisfied with your order and service from Shivarni.

Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.

Kind Regards,
Austen and Blake Customer Service

Valutata 5 stelle su 5

Alanna was very Helpful

Our experience here was perfect. Alanna was extremely helpful and found me the perfect ring for my now fiancée and helped us create a bespoke ring that was made to order for us. Couldn’t recommend more.

5 agosto 2024
Non scritta su invito
Logo di Austen & Blake - Nottingham

Risposta di Austen & Blake - Nottingham

Dear Customer,

Thank you for taking the time to review your experience. We appreciate your comments.

We are pleased to hear you are satisfied with your order and service from Alanna.

Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.

Kind Regards,
Austen and Blake Customer Service

Valutata 5 stelle su 5

We had a great experience at Austen &…

We had a great experience at Austen & Blake and would definitely recommend. The staff in store were very friendly and welcoming. Shivarni was brilliant with us, really honest, knowledgeable and helpful about what style of wedding rings we should go for. My partner opted for a classic band, and I chose a ring that sits beautifully with my engagement ring. We had my engagement ring resized at the same time and were able to collect all 3 rings together. A big thank you to Shivarni for spending the time with us to ensure our wedding rings were perfect!

4 agosto 2024
Non scritta su invito
Logo di Austen & Blake - Nottingham

Risposta di Austen & Blake - Nottingham

Dear Customer,

Thank you for taking the time to review your experience. We appreciate your comments.

We are pleased to hear you are satisfied with your order and service from Shivarni.

Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.

Kind Regards,
Austen and Blake Customer Service

Valutata 5 stelle su 5

Engagment ring purchase

Amazing tailored service to ensure everything was perfect. Shivarni did a brilliant job. Thank you so much.

4 agosto 2024
Non scritta su invito
Logo di Austen & Blake - Nottingham

Risposta di Austen & Blake - Nottingham

Dear Customer,

Thank you for taking the time to review your experience. We appreciate your comments.

We are pleased to hear you are satisfied with your order and service from Shivarni.

Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.

Kind Regards,
Austen and Blake Customer Service

Valutata 5 stelle su 5

The employees were very welcoming and…

The employees were very welcoming and friendly and made everything easy getting the ring to what I needed and wanted would definitely recommend

3 agosto 2024
Non scritta su invito
Logo di Austen & Blake - Nottingham

Risposta di Austen & Blake - Nottingham

Dear Customer,

Thank you for taking the time to review your experience. We appreciate your comments.

We are pleased to hear you are satisfied with your order and service.

Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.

Kind Regards,
Austen and Blake Customer Service

Valutata 5 stelle su 5

Excellent quality diamonds and service

Excellent quality diamonds and service. Couldn’t be happier

3 agosto 2024
Non scritta su invito
Logo di Austen & Blake - Nottingham

Risposta di Austen & Blake - Nottingham

Dear Customer,

Thank you for taking the time to review your experience. We appreciate your comments.

We are pleased to hear you are satisfied with your order and service.

Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.

Kind Regards,
Austen and Blake Customer Service

Valutata 5 stelle su 5

Great experience

Great experience, made picking out a ring easy and lots of information provided to chose the best choice.

22 luglio 2024
Non scritta su invito
Logo di Austen & Blake - Nottingham

Risposta di Austen & Blake - Nottingham

Dear Customer,

Thank you for taking the time to review your experience. We appreciate your comments.

We are pleased to hear you are satisfied with your order and service.

Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.

Kind Regards,
Austen and Blake Customer Service

Valutata 5 stelle su 5

Excellent friendly staff

Excellent friendly staff, never any pressure to buy and keen to advise on multiple items. Excellent quality and fair prices.

27 luglio 2024
Non scritta su invito
Logo di Austen & Blake - Nottingham

Risposta di Austen & Blake - Nottingham

Dear Customer,

Thank you for taking the time to review your experience. We appreciate your comments.

We are pleased to hear you are satisfied with your order and service.

Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.

Kind Regards,
Austen and Blake Customer Service

Valutata 5 stelle su 5

Staff is very helpful and the ring that…

Staff is very helpful and the ring that ive bought is absolutely stunning. Highly recommended.

25 luglio 2024
Non scritta su invito
Logo di Austen & Blake - Nottingham

Risposta di Austen & Blake - Nottingham

Dear Customer,

Thank you for taking the time to review your experience. We appreciate your comments.

We are pleased to hear you are satisfied with your order and service.

Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.

Kind Regards,
Austen and Blake Customer Service

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