Scam! I was drawn in by social media marketing and ordered but product gives no tan at all. I'm attempting to get a full refund as guaranteed on the website but have been told I need to return the p... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I’ve updated my review, as the company and product are not I used were not Aura tan. Materna are mimicking this company. After investigating the scam further I must apologise to Aura Tan as I can se... Leggi di più
L'azienda ha risposto
Great quality, great results after only a couple of sunbeds, and I'll definitely be ordering again. I've tried a lot of tanning accelerators over the years, but these are honestly some of the bes... Leggi di più
L'azienda ha risposto
Save your money! This does not work like it is portrayed in socials, it offers a 30 day money back guarantee however when you ask to return it the company send you an automated email, stating it would... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Fornitore di prodotti di bellezza
- Grossista di prodotti di bellezza
- Negozio di prodotti di bellezza
- Industria cosmetica
- Negozio di cosmetici
- Negozio di prodotti di bellezza e per il benessere
Scritti dall'azienda
Aura Tan Ltd operates exclusively at auratan.co.uk. We are not affiliated with any company trading as ‘Aura by Máterna’ or ‘AURA Skincare.’ If your review relates to a different brand, please check you’re on the correct company profile before submitting.
Informazioni di contatto
Stati Uniti
- auratan.co.uk
2,6
Scarso
29 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di Aura Tan
Hi Alison, this review does not relate to Aura Tan Limited (Company No. SC850707), and we want to be completely clear about that for anyone reading this page.
We are Aura Tan Ltd, trading as Aura Tan at auratan.co.uk. We do not sell the product described in this review, and we have no association whatsoever with the company or website you purchased from. Several unrelated businesses have recently been using similar "AURA"-style branding, which has caused a wave of misattributed reviews on our page, this is one of them.
We take our reputation seriously, and we are actively pursuing this with Trading Standards and through legal channels to stop the confusion at its source.
We'd ask that this review be reconsidered or removed, as it does not reflect an experience with our business, our products, or our service.
Risposta di Aura Tan
Hi Carla, thank you for feedback, really is appreciated!
The experience was positive
The experience was positive, with no side effects reported. Additionally, it has a pleasant scent that persists for an extended period. I intend to repurchase this product soon.
7 aprile 2026
Risposta di Aura Tan
Thanks so much for the thoughtful feedback, we really appreciate it. Glad to hear you had a positive experience and enjoyed the scent as well. Looking forward to having you back again soon!
Risposta di Aura Tan
Thank you, we appreciate it! Glad you had a great experience with us.
Cream goes on well
Cream goes on well. But the smell isn't very strong. Could smell stronger. Get a good colour from this cream
28 febbraio 2026
Risposta di Aura Tan
Thanks for your feedback, we really appreciate it! Glad to hear you’re happy with the colour and how the cream applies. We keep the scent more subtle by design, but we’ll definitely take your comments on board.
“I’ve been using this sunbed cream for…
“I’ve been using this sunbed cream for about three weeks, and I’m really impressed. The texture is lightweight and absorbs quickly without feeling sticky. It has a pleasant scent that isn’t too strong. I noticed my tan developing faster and more evenly, and my skin feels moisturized after each session. I didn’t experience any irritation or breakouts. Overall, I think it’s good value for money and I would definitely buy it again.”
17 febbraio 2026
Risposta di Aura Tan
Hi Michelle,
Thank you so much for taking the time to leave such a lovely review. We’re really glad to hear you’re enjoying the cream and that it’s working well for your skin. Lightweight texture, fast absorption and consistent results are exactly what we aim for, so it’s great to know it’s delivering for you.
We also love hearing that your tan is developing more evenly and that your skin feels hydrated after each session. That’s the Aura Tan goal.
Thanks again for your support and for choosing our products. We can’t wait for you to keep glowing with us.
— Team Aura Tan
Risposta di Aura Tan
Thanks so much for your feedback, Michelle! We really appreciate you taking the time to leave us a review. As a thank-you, we’ll be sending you a money-off voucher as a token of our appreciation.
Risposta di Aura Tan
Thank you very much for your feedback, really is appreciated!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.