The young lady helping me provided very attentive, patient service. She answered all my concerns and guided me through the process of replacing my hearing aid in a friendly, courteous manner. I feel... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Harris did great. An update…last night I followed Harris’s advice and got it cleared out. Pretty knowledgeable for someone being there only a short time. A valuable asset to you. Knows how to talk... Leggi di più
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My better half loves her Audien hearing aids. She had been using Miracle Ear hearing aids that cost $5,000 and she likes her $689 Audien Ion Pro 2 hearing aids better. Easy to set up, customer servic... Leggi di più
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Kendel is a great asset to the company. She is extremely patient and polite. She always called back on time that she promised. When I had a problem inserting or adjusting she sent videos to watch and... Leggi di più
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Dettagli dell'azienda
Informazioni su Audien Hearing
Scritti dall'azienda
Audien Hearing sells rechargeable hearing aids online at the most affordable prices on the market.
START HEARING NOW
VIEW SUPPORT MATERIAL
Audien Hearing
Scritti dall'azienda
- Hearing For Everyone® Starting at $98/Pair
- Audien Hearing is proud to offer the most affordable hearing devices on the market, with our best-selling Atom Series starting at only $98/pair. Audien offers customers a 45 day money back guarantee on all purchases, plus a 1 year warranty and lifetime support.
Our Satisfaction Guarantee
Try It Risk Free 45 Days - "Love It" Or Your Money Back!
At Audien, we're proud to provide our customers a 45 day money back guarantee on all purchases. There shouldn't be any pressure to try a new pair of hearing aids... and with us, there isn't any! Order any hearing aid risk free and if you don't love it, send it back for a full refund.
Informazioni di contatto
7350 E Evans Rd Bldg B, 85260, Scottsdale, Stati Uniti
- (205) 255-1112
- support@audienhearing.com
- audienhearing.com
4,5
Eccellente
1494 recensioni
Ha risposto al 98% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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Ro was very helpful.
12 aprile 2026
Non scritta su invito
Risposta di Audien Hearing
Hi Kw,
Thank you for sharing your experience. It is great to hear that the support you received was helpful and made things easier to navigate. Clear and attentive assistance can make a big difference, especially when addressing questions or concerns.
A smooth and supportive interaction like this helps create a more comfortable and positive overall experience.
Warm regards,
Specialized Care Team
Audien Hearing
Risposta di Audien Hearing
Hi Wayne,
Making things easy from start to finish can make all the difference. Clear and consistent communication helps everything flow smoothly and keeps the process simple and stress-free.
It is great to know the experience felt effortless and well-handled.
Warm regards,
Specialized Care Team
Audien Hearing
Customer service is pretty good but not product
Customer service is pretty good. Shipping was slow. We have now had 3 sets of the atom pro 2. All have had problems with batteries not taking a charge after about 1 year. Bought 2 sets of 99.00 oricles and they out perform the atom 2 according to my wife who wears them. She is hearing things that she had heard for some time with the atom pro.
The main problem ove
12 aprile 2026
Non scritta su invito
Risposta di Audien Hearing
Hi Tom and Barb,
Thank you for taking the time to share your honest feedback. We truly appreciate your kind words about our customer service, though we are very sorry to hear about your experience with the Atom Pro 2.
We completely understand how important it is for the hearing aids to perform consistently. With proper care and maintenance, our devices are designed to last up to 5 years, so we would be happy to look into this further and see how we can help improve your experience.
Regarding shipping, we sincerely apologize for any delays. While we do not have full control over the shipping process once the order has been handed over to the carrier, we do our best to process and ship orders within 1–2 business days.
To better assist you and provide the best possible resolution, such as a replacement. One of our care specialists will be reaching out to you. You may also share your order number with us so we can review your case and ensure we take the right steps to make this right for you.
We truly appreciate you sharing your experience, and we would love the chance to make things right.
Thank you again for your feedback, it means a lot to us.
Warm regards,
Specialized Care Team
Audien Hearing
Very Patient!
Very helpful, very good listener, I would call back.
12 aprile 2026
Non scritta su invito
Risposta di Audien Hearing
Hi David,
That kind of experience really stands out. Patience, careful listening, and helpful guidance all come together to make a conversation feel easy and productive. Being heard and understood can make a big difference when working through any concern.
It is great to know the interaction left you feeling comfortable enough to reach out again.
Warm regards,
Specialized Care Team
Audien Hearing
Ro was great
Ro was great. She was very helpful and answered everything perfectly. She is a great person and should be promoted to a higher position.
12 aprile 2026
Non scritta su invito
Risposta di Audien Hearing
Hi Thomas,
That is incredibly kind and thoughtful feedback—thank you for sharing it. It is wonderful to hear that such helpful and thorough support made a strong impression. Clear answers and genuine care can make a real difference in the overall experience.
Comments like this truly highlight the impact of attentive and dedicated service.
Warm regards,
Specialized Care Team
Audien Hearing
Carlo was just simply awesome!!
Carlo was just simply awesome!!!
Super friendly, very knowledgeable, super helpful.
11 aprile 2026
Non scritta su invito
Risposta di Audien Hearing
Hi Rose,
That kind of energy says everything. Carlo brought friendliness, strong knowledge, and real helpfulness all together in one experience. When support feels both easy and effective, it makes the whole interaction stand out.
Sounds like a truly great experience from start to finish.
Warm regards,
Specialized Care Team
Audien Hearing
She was excellent 5 stars isn't enough
11 aprile 2026
Non scritta su invito
Risposta di Audien Hearing
Hi Jessica,
That kind of praise really says it all. An experience that goes beyond five stars speaks to truly exceptional service and a level of care that stands out. Moments like this show how much a thoughtful and dedicated approach can make a lasting impression.
It is wonderful to know everything was handled so well and left you feeling that way.
Warm regards,
Specialized Care Team
Audien Hearing
Great customer service
Great customer service. Recommend Audien hearing aid.
11 aprile 2026
Non scritta su invito
Risposta di Audien Hearing
Hi Don,
Thank you for your kind words. It is great to hear that you had a positive experience with the customer service. A smooth and helpful interaction can really make a difference, and it is nice to know everything went well.
Your recommendation means a lot and truly says everything about your experience.
Warm regards,
Specialized Care Team
Audien Hearing
Charissa
Charissa was assigned to help me through an issue and made everything right. She is a great communicator and advocate! Thanks thanks thanks
10 aprile 2026
Non scritta su invito
Risposta di Audien Hearing
Hi Jay,
Turning a challenging situation into a smooth resolution speaks volumes. Charissa communicated clearly, stayed engaged, and ensured everything was set right, making the entire process easier to navigate.
That level of dedication and follow-through truly stands out.
Warm regards,
Specialized Care Team
Audien Hearing
Very helpful and we have scheduled a…
Very helpful and we have scheduled a video call for tomorrow.
9 aprile 2026
Non scritta su invito
Risposta di Audien Hearing
Hello,
Thank you for sharing this update with us. It is wonderful to hear that you received helpful support and were able to arrange a video call for the next step. We are glad to hear the process is moving smoothly and look forward to continuing to support you.
Your feedback is sincerely appreciated.
Warm regards,
Specialized Care Team
Audien Hearing
Khersey was great she explained every…
Khersey was great she explained every step clearly. I think we understand now. We enjoyed her. Thank you so
9 aprile 2026
Non scritta su invito
Risposta di Audien Hearing
Hello Cathy,
It is truly a pleasure to receive such thoughtful feedback from you. We are so glad to hear that Khersey provided clear guidance and made each step easy to follow. Knowing that you felt comfortable, informed, and even enjoyed the interaction makes this especially meaningful to us.
Thank you for your kind words and for taking the time to share your experience.
Warm regards,
Specialized Care Team
Audien Hearing
Risposta di Audien Hearing
Hello William,
We are truly grateful that you took a moment to share your feedback with us. It is wonderful to know that the support you received was both insightful and beneficial. Providing clear and informed assistance is something we take great pride in, and your words are genuinely appreciated.
Thank you for your kind recognition.
Warm regards,
Specialized Care Team
Audien Hearing
Khershey was so helpful during my phone…
Khershey was so helpful during my phone call. She answered a ny & all questions I had. So far I am very pleased with the aids.4
9 aprile 2026
Non scritta su invito
Risposta di Audien Hearing
Hi Pam,
It is wonderful to know that Khershey was able to assist you so thoughtfully and make sure all of your questions were answered during your call. That level of care can make a meaningful difference.
Feeling comfortable and confident with them is so important, and we are glad you are off to a positive start.
Please know that we are here for you anytime you need support or have questions moving forward.
Warm regards,
Specialized Care Team
Audien Hearing
Jasmine was very understanding and…
Jasmine was very understanding and followed upon return
9 aprile 2026
Non scritta su invito
Risposta di Audien Hearing
Hi Barry,
We really appreciate you sharing this with us. It means a great deal to know that Jasmine treated you with such understanding and made the effort to follow up. That kind of care and attention can make all the difference, and we are so glad you experienced it.
We know how important it is to feel supported and remembered, and it is reassuring to hear that Jasmine was able to provide that for you.
Thank you again for your kind words. They truly mean a lot to our team.
Warm regards,
Specialized Care Team
Audien Hearing
Kendel is a great asset to the company
Kendel is a great asset to the company. She is extremely patient and polite. She always called back on time that she promised. When I had a problem inserting or adjusting she sent videos to watch and followed with email- even face time. I could not get used to Atom One that I received as a gift which was too big for my ears she suggested to purchase ION 2 OTC. I purchased but again I had a hard time adjusting,because the sound was not clear and I could not do it myself. So I decided to return and go to the place close to where I live and have a doctor to make all the adjustments .
7 aprile 2026
Non scritta su invito
Risposta di Audien Hearing
Hi Christine,
Kendel’s care and patience clearly made a difference in your experience, and it is heartening to hear how she guided you with videos, emails, and even video appointment. Learning to use new hearing devices can be challenging, especially when technology feels overwhelming, and your effort to navigate it shows great courage.
Choosing in-person support was the right step for you, and it is understandable that having someone nearby to help makes the process easier and more comfortable. Kendel’s dedication and thoughtfulness reflect the kind of care we hope every person receives, and your acknowledgment of her efforts means so much to us.
We are here to support you and celebrate every step forward, no matter how small.
Warm regards,
Specialized Care Team
Audien Hearing
The hearing aid worked well until…
The hearing aid worked well until 2?weeks ago. I have had a great experience with your company and your employer, RNO
8 aprile 2026
Non scritta su invito
Risposta di Audien Hearing
Hi Katty,
We are so grateful you took the time to share your experience with us. Hearing that your hearing aid has made a positive difference in your life and that your experience with our team, has been so good truly warms our hearts.
Please know that we are here with you and ready to help get things back to working smoothly.
Thank you for trusting us and for letting us be part of this journey with you. It is a privilege to care for you, and your kind words remind us why we love what we do.
Warm regards,
Specialized Care Team
Audien Hearing
Atom One product questions
Provided answers to my product questions. The Audien rep was very polite and helpful.
7 aprile 2026
Non scritta su invito
Risposta di Audien Hearing
Hi Jerry,
It means a lot to us to know that we could help answer your questions and provide the clarity you needed.
Hearing connects us to the people and moments we love, and knowing that our support made a positive difference for you is truly rewarding. Your kind words remind us why we do what we do every day.
Warm regards,
Specialized Care Team
Audien Hearing
Very helpful with trying to solve my…
Very helpful with trying to solve my problem. Offered an alternative and I will try it out.
8 aprile 2026
Non scritta su invito
Risposta di Audien Hearing
Hi Richard,
Reading your message brought a smile to our team. We are delighted that you felt supported and that the alternative we suggested feels worth trying.
We want you to know that our team is always here to provide support.
Warm regards,
Specialized Care Team
Audien Hearing
Risposta di Audien Hearing
Hi Barry,
Your message truly brightened our day. We are so glad to hear that you felt well cared for and supported.
Knowing that our efforts brought comfort and confidence to you means a great deal to us. We are always here to offer guidance, answer questions, or simply provide reassurance whenever you need it.
Warm regards,
Specialized Care Team
Audien Hearing
Knowledgeable of product and customer…
Knowledgeable of product and customer support experience.
8 aprile 2026
Non scritta su invito
Risposta di Audien Hearing
Hi David,
It warms our hearts to hear that our team was able to help and guide you. Knowing that our support and knowledge made a difference truly makes our day.
Having someone to rely on can bring real peace of mind, and we want you to feel confident that we are always here to support you whenever needed.
Warm regards,
Specialized Care Team
Audien Hearing
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