NinthAvenue Australia Recensioni 

162
•
TrustScore 4 su 5

3,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I Have been using your Ginger Oil for approx 2 years & always order through you I've started to recommend to my work colleagues & family thus ordering double quality The Ginger really works for m... Leggi di più

Valutata 5 stelle su 5

I had difficulty finding the unit I wanted either in store or on line so was happy to find it available through Ninth Avenue. The price was reasonable considering it was shipped from the US and they k... Leggi di più

Valutata 1 stelle su 5

Ordered from an Australian website for delivery to Australia, product was sent from USA and had USA power connection not suitable for use in Australia. When I asked for a refund ninth avenue have of... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Happy with product. Delivered sooner than advised which was important and appreciate it. My only criticism is product does not come from Australia and website calls themselves Australian. This impac... Leggi di più

Dettagli dell'azienda

  1. Finanza e assicurazioni

Scritti dall'azienda

Online shopping from a huge selection of Beauty Products - from Brands like L'Oreal, Maybelline, Revlon, Mac, Sally Hansen, Victoria's Secret and Many Others


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

162 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 83% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,8

Tutte le recensioni

(162)

19 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Product arrived pretty quickly.

Product arrived pretty quickly.
Only thing wrong was when I went back into site to buy Imari
perfume to go with the cream it came up no product so I had to order else where .

26 maggio 2022
Non scritta su invito
Valutata 5 stelle su 5

5 star customer service

5 star because when I emailed an enquiry regarding a problem tracking the parcel, the customer service delivered by Salman was above what I needed. It was refreshing, and restored some of the faith I've lost over the years in customer service in general. The issue was with the courier's website NOT Ninth Avenue. The parcel arrived safe and sound. A happy customer - Lisa, Australia.

11 maggio 2022
Non scritta su invito
Valutata 4 stelle su 5

Happy with product

Happy with product. Delivered sooner than advised which was important and appreciate it.
My only criticism is product does not come from Australia and website calls themselves Australian. This impacted my decision to order from you, but was later advised product would arrive later than I needed. Therefore I had to be a local alternative.

11 maggio 2022
Non scritta su invito
Valutata 5 stelle su 5

First time I have ever purchased from…

First time I have ever purchased from overseas. As an 80 year old it was very helpful & reassuring to be able to track my purchase.
Next month I hope to be able to reorder the same product as I am unable to purchase here in Australia

29 aprile 2022
Non scritta su invito
Valutata 5 stelle su 5

I received my product and it was packed…

I received my product and it was packed quite well. The lotion smells so good and its texture is perfect. Will definitely buy the product again

7 aprile 2022
Non scritta su invito
Logo di NinthAvenue Australia

Risposta di NinthAvenue Australia

Hi Jess,

We appreciate your valuable feedback. We value your thoughts and strive to provide you with the best products and customer service experience possible.

Regards,
Lavina

Valutata 5 stelle su 5

Lovely hair oil treatment

I love this hair oil, after leaving it for 10 hours then washing it out with shampoo and conditioner my hair is so silky and soft. My hair hasn't been like this for years, I highly recommend it. Such a lovely product so if you want lovely smooth and silky hair I say its a must to have for your next treatment.

26 marzo 2022
Non scritta su invito
Logo di NinthAvenue Australia

Risposta di NinthAvenue Australia

Hi Andrea,

Thank you so much for your positive feedback on the product. We value your thoughts and strive to provide you with the best products & customer service experience.

Regards,
Lavina

Valutata 5 stelle su 5

It's a good deal 🧐

22 marzo 2022
Non scritta su invito
Logo di NinthAvenue Australia

Risposta di NinthAvenue Australia

Hi Carl,

We appreciate your valuable feedback. We value your thoughts and strive to provide you with the best products and customer service experience possible.

Regards,
Lavina

Valutata 4 stelle su 5

I received what I ordered in the time…

I received what I ordered in the time expected. A little pricey but when you can’t get this product in Australia this is the best option.

12 marzo 2022
Non scritta su invito
Logo di NinthAvenue Australia

Risposta di NinthAvenue Australia

Dear Customer,

Thank you so much for your positive feedback on the product. We value your thoughts and strive to provide you with the best products & customer service experience.

Regards,
Lavina

Valutata 5 stelle su 5

Lava

My order was received on time and in good order

11 marzo 2022
Non scritta su invito
Logo di NinthAvenue Australia

Risposta di NinthAvenue Australia

Dear Mr Bart,

We thank you for your valuable feedback. It's always a pleasure serving you and we certainly look forward to doing that in the future.

Regards,
Lavina

Valutata 1 stelle su 5

Poor Form

My product was delivered 67 days after ordering and did not work. Of course this meant I was outside of the 10 day return policy.
I was told my expectations of the product were too high and that nothing could be done.

1 ottobre 2020
Non scritta su invito
Logo di NinthAvenue Australia

Risposta di NinthAvenue Australia

Hello,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back to the earliest?

Regards,
Swapnil

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