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ELEGOO AU Store Recensioni 454

TrustScore 4.5 su 5

4,3

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

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Valutata 3 stelle su 5

Good overall printer. Delivery was fast and free. Hassle free start and of high quality. It does need a few software changes to make it great. It freezes on a pause (M600). Even when it is implemen... Leggi di più

Valutata 5 stelle su 5

Excellent quality products. Well priced and a wide range to choose from to satisfy my needs. Achieving flawless prints with the S4u16K. Online ordering was easy and secure. All my items arrived ex... Leggi di più

Valutata 5 stelle su 5

Easy transaction, arrived quickly, great price, haven’t used the product yet but should be fine. Only criticism that the order arrived in 2 different packages.

Valutata 5 stelle su 5

everything was on time and I could continue with my model railway project. 3d printing has picked up a following among model railway clubs. But it requires a large number of resources to teach the... Leggi di più

Dettagli dell'azienda

  1. Negozio di elettronica
  2. Negozio di ricambi e componenti elettronici
  3. Fornitore di attrezzature
  4. Artigianato
  5. Negozio di stampanti e scanner

Scritti dall'azienda

ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

454 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 96% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The buying of the filament was easy &…

The buying of the filament was easy & it came packed well & as always the filament is perfect . only thing i would like is to have to not Dehydrate it. & one day i might even get one of your printers if i can save & stop getting filament & other junk.. Thank you again.

12 marzo 2026
Valutata 5 stelle su 5

Free postage and Bundle deals are terrific

Free postage was a winner for me. Individual 1kg spools are sold by local retail are price matched to Elegoo online pricing on 1kg spools.

Elegoo bundle deals are not offered locally so this made the Elegoo online bundle offering most appealing. I bought a 5kg bundle and with the price was already reduced. I recieved 5kg's for the price of 4kg's with free shipping.

I'll definitely be buying more Elegoo PLA in the future.

12 marzo 2026
Valutata 1 stelle su 5

The neptune 4 max extruder head came…

The neptune 4 max extruder head came faulty

12 marzo 2026
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Risposta di ELEGOO AU Store

Dear customer,
Thank you for taking time to leave your review.

We sincerely apologize for the inconvenience you've experienced and completely understand your frustration. Please be assured that we are already following up on your case — we noticed you have a support ticket, and our team is working diligently to resolve the issue to your full satisfaction.

Your satisfaction is our priority, and we truly appreciate your patience and understanding.

Wishing you a pleasant day.
Best regards,
ELEGOO Team

Valutata 1 stelle su 5

Beware when things go wrong!

My parcel was partially delivered, and the second part was delivered to the wrong house.
The 1 star review is for the 10 emails I have recieved for feedback, spam and ads. Yet after an hour im still searching for how to let elegoo know I have not recieved all of my order.
Do better!

17 marzo 2026
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Risposta di ELEGOO AU Store

Dear customer,
Thank you for taking time to leave your review.
About your issue, we have already contacted you via email and would like to provide support, please kindly have a check, or you can contact us at 3dp@elegoo.com to solve.
Sorry for any inconvenience caused to you. Please do not worry, we will follow up the issue until solved.
Best regards,
ELEGOO Team

Valutata 3 stelle su 5

The purchase of my item was fine

The purchase of my item was fine. It was just disappointing that i had to buy a full print head because the extruder that i actually needed was out of stock. Equally disappointing was the extruder failing so soon on my Neptune 4

8 marzo 2026
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Risposta di ELEGOO AU Store

Dear customer,
Thank you for taking time to leave your review.
We're sorry to hear about the extruder failure on your Neptune 4 and the frustration caused by the part being out of stock, which led to needing a full print head. Your experience is valuable, and we'll share it with our team to improve spare parts availability and quality. We appreciate your understanding.
Best regards,
ELEGOO Team

Valutata 2 stelle su 5

Delivery times are too slow

Delivery times are too slow.
In an era when I can get a roll of filament delivered the next day 2 weeks is way too long

7 marzo 2026
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Risposta di ELEGOO AU Store

Dear customer,
Thank you for taking time to leave your review.
About your issue, we have already contacted you via email and would like to provide support, please kindly have a check, or you can contact us at 3dp@elegoo.com to solve.
Sorry for any inconvenience caused to you. Please do not worry, we will follow up the issue until solved.
Best regards,
ELEGOO Team

Valutata 1 stelle su 5

Not impressed

My newest printer is just outside the warrantee, and the LCD has already lost pixels and is causing print faults. I own two of your printers and both the z axis have failed requiring new motherboards in both, and now both have had to have new LCD screens installed

5 marzo 2026
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Risposta di ELEGOO AU Store

Dear customer,
Thank you for taking time to leave your review.
We're truly sorry to hear about the recurring issues you've experienced with the Z-axis and LCD screens — this is certainly not the level of quality or durability we aim to deliver. Your experience has been shared with our quality control and engineering teams for internal review.
Since you've already purchased replacement LCDs, we sincerely appreciate you taking the initiative to resolve the issue. If you need any assistance with installation or have further questions, please don't hesitate to reach out at 3dp@elegoo.com — we're here to help.
Best regards,
ELEGOO Team

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