The products were of good quality
The products were of good quality. The call booking service meant I could quickly speak to a person who had good product knowledge, so I knew clearly what would work for my awkward space.
What was disappointing was the delivery. There was no delivery notifications received and some parts were not included as stated. They clearly hadn’t as the packaging was too short. In fairness ATOG sorted this but it took several calls and further information, photos etc that took an hour or so away from my builders and all this time ATOG hadn’t said if they’d send the parts or not or what they were doing other than referring to their warehouse. This meant I felt very frustrated when I needn’t had been.








